Vetwife Posted January 2, 2009 Share Posted January 2, 2009 Hi there, I've been using Paint.net for months and have fallen in love with it. Randomly 3 days ago when I went to start the program I got an error message and a log placed on my desktop. I emailed the log like I was supposed to and have not heard anything back. I would hate to switch to another program because I know how to use this one. My log: This text file was created because Paint.NET crashed.Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem. Application version: Paint.NET v3.36 (Final Release build 3.36.3158.38068) Time of crash: 12/31/2008 4:47:48 PM Application uptime: 00:00:00.2680000 OS Version: 6.0.6001.65536 Service Pack 1 Workstation x86 .NET version: CLR 2.0.50727.1434 x86, FX 2.0 2.0SP1 3.0 3.0SP1 Processor: 2x "IntelĀ® Core2 Duo CPU T5250 @ 1.50GHz" @ ~1496MHz (DEP, SSE, SSE2, SSE3) Physical memory: 3061 MB UI DPI: 96.00 dpi (1.00x scale) Tablet PC: no Updates: true, 12/20/2008 Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US Features log: Loaded assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.36.3158.38068, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll PaintDotNet.Core, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.Base, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll PaintDotNet.SystemLayer, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.36.3158.38064, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.36.3158.38065, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll Exception details: System.InvalidOperationException: Failed to compare two elements in the array. ---> System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at System.Array.SorterObjectArray.QuickSort(Int32 left, Int32 right) --- End of inner exception stack trace --- at System.Array.SorterObjectArray.QuickSort(Int32 left, Int32 right) at System.Array.Sort(Array keys, Array items, Int32 index, Int32 length, IComparer comparer) at System.Collections.ArrayList.Sort(Int32 index, Int32 count, IComparer comparer) at System.Collections.ArrayList.Sort(IComparer comparer) at System.Windows.Forms.ToolStripPanel.ToolStripPanelControlCollection.Sort() at System.Windows.Forms.ToolStripPanel.JoinControls(Boolean forceLayout) at System.Windows.Forms.ToolStripPanel.EndInit() at System.Windows.Forms.ToolStripPanel.OnLayoutResuming(Boolean resumeLayout) at System.Windows.Forms.Control.ResumeLayout(Boolean performLayout) at PaintDotNet.PdnToolBar.InitializeComponent() at PaintDotNet.PdnToolBar..ctor() at PaintDotNet.AppWorkspace.InitializeComponent() at PaintDotNet.AppWorkspace..ctor() at PaintDotNet.MainForm.InitializeComponent() at PaintDotNet.MainForm..ctor(String[] args) at PaintDotNet.Startup.StartPart2() at PaintDotNet.Startup.Start() at PaintDotNet.Startup.Main(String[] args) ------------------------------------------------------------------------------ I would appreciate some help ASAP as I need to get some work done using the program. Thanks! Quote Link to comment Share on other sites More sharing options...
Myrddin Posted January 2, 2009 Share Posted January 2, 2009 Exception details:System.InvalidOperationException: Failed to compare two elements in the array. ---> System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. [Emphasis added] Only you can shed light onto this.Do you have administrator rights to the computer and all associated program files? Quote How to Save Your Images under Different File Types My dA Gallery Link to comment Share on other sites More sharing options...
Vetwife Posted January 2, 2009 Author Share Posted January 2, 2009 Do you have administrator rights to the computer and all associated program files? Yes I'm the only one that uses my laptop. Perhaps you could tell me how to double check? Quote Link to comment Share on other sites More sharing options...
Myrddin Posted January 4, 2009 Share Posted January 4, 2009 Certainly. If you have a look at this support article, you will be able to check whether your account has permission to modify particular files and folders: http://support.microsoft.com/kb/308419#4 I understand from your crash log that you are running Windows Vista. This article speaks for XP users, but the operation is interoperable with Vista. Quote How to Save Your Images under Different File Types My dA Gallery Link to comment Share on other sites More sharing options...
Vetwife Posted January 6, 2009 Author Share Posted January 6, 2009 Alright, I followed what the link you posted above said to do. I switched the owner from Sara's Laptop to Administrator and I made sure that both had "full control". When I go to start Paint.net now, I get a fatal error: PaintDotNet.exe- Fatal error CLR error: 80004005 The program will now terminate. I have absolutely no clue what to do now.....help?? Quote Link to comment Share on other sites More sharing options...
Myrddin Posted January 6, 2009 Share Posted January 6, 2009 Okay then, try for a fresh install of Paint.NET*, and failing that, the .NET Framework(s). See if that sets you right. If not, then I apologise as I cannot offer anything further. Somebody else might have a suggestion either at this stage or when all else has failed. *don't worry about your plugins if you have any, they are retained as long as you do not delete the Paint.NET program folder after uninstallation. Quote How to Save Your Images under Different File Types My dA Gallery Link to comment Share on other sites More sharing options...
kurtscha Posted January 29, 2009 Share Posted January 29, 2009 I have exactly the same problem but sometimes it works and sometimes not this also applies to to "open with paintnet" I only experience this problem since a couple of month. I think it is a Paintnet problem since this is the only program behaving like this. Kurt Quote Link to comment Share on other sites More sharing options...
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