whynot

Hello everybody. I have exactly the same problem, and regarding to the FAQ : 1. "We use WIA v2.0 [...] that is not available unless you have Windows XP SP1 or later installed." -> I have WinXP SP2 and Windows Update up-to-date 2. "if you can't scan, then maybe your scanner doesn't support WIA. You can check to see if you scanner supports WIA by verifying that it shows up in the "Scanners and Cameras" control panel. Some scanners or cameras require that special software or drivers be installed before they work with WIA." -> Yay, my scanner does support WIA, I've installed the latest drivers, and the scanner does show up in the "Scanners and Cameras" control panel. 3. "Lastly, if you are running Windows Server 2003 you should know that the Windows Image Acquisition system service is not enabled by default. Simply set it to Automatic" -> I'm not running 2003, and I've verified : the service is set to Automatic and running. You can see that everything is properly set up. I am also using a Canon scanner (a LIDE30), like the two other people complaining there. Maybe there is a specific issue with these scanners. Please contact if you need more information, I'd like a lot to have scanner support in Paint.NET. I'm using 2.6rc2, have a Canon LIDE30 under a US WinXP Pro SP2 and .Net 2.0. Thanks !