Bert Coules

That's it: I have my PC display extended over two monitors, one in landscape orientation one in portrait. Working on the portrait screen I must have dragged the Layers and Colour Wheel beyond the edge of the main program window - then when I dragged that window back to the main landscape screen to close it, I didn't notice that the two smaller windows had stayed where they were. And as I now know, that configuration stays set when the program is reopened. Today I only had the landscape monitor switched on... Thank you so much! And thanks too to everyone else who responded.

No I didn't, but I just did. And it worked. As did the same trick with F7. And what's more, after I closed both windows, just clicking on the icons opened them again, as did both F7 and F8. As I final test I closed the program then ran it again. The icons and the function keys worked perfectly. I'm very grateful to you. Do you know what was preventing the proper operation? If it could have been something I did, it would be valuable to know just what it might have been. Many thanks.

Pixey, thanks for your speedy reply. Should I simply paste the copies dignostics window here? I'll try that and see what happens... Application paint.net 5.0.7 (Stable 5.7.8575.34822) Build Date 24 June 2023 Install type Classic Language: en-US DPI 144 (1.50x scale) UI/Canvas GPU True Rendering GPU 🚀 Performance (Intel(R) HD Graphics 530) Remote session False Animations True Translucent windows True Windows Ink True OS Windows 10 Pro x64 (10.0.19045.0) Runtime .NET 7.0.8 x64 Physical Memory 16,270 MB (11,668 MB free) Virtual Memory 133,947,906 MB free Paging File 18,702 MB (13,414 MB free) CPU Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz Speed ~2712 MHz Cores / Threads 4 / 4 Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2 Video Card Intel(R) HD Graphics 530 Hardware Acceleration Supported Dedicated Video RAM 128 MB Dedicated System RAM 0 MB Shared System RAM 8,135 MB Vendor ID 0x8086 Device ID 0x1912 Subsystem ID 0x86941043 Revision 6 LUID 0x00015C0A Flags AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption TriangleBoundary Compute Preemption ThreadBoundary Outputs 2 Feature Level Level_12_1 Features Doubles, ComputeShadersEtc DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32 Maximum Bitmap Size 16384 Video Card Microsoft Basic Render Driver Hardware Acceleration N/A Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 8,135 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00015FA4 Flags Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption InstructionBoundary Compute Preemption InstructionBoundary Outputs 0 Feature Level Level_12_1 Features Doubles, ComputeShadersEtc DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32 Maximum Bitmap Size 8388608 Managed assemblies 150 System.Private.CoreLib 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version=10.0.19041.1 (WinBuild.160101.0800) hostfxr.dll .\hostfxr.dll, version=7,0,823,31807 @Commit: 4b0550942d7e38bf28dcfddb955e616290b83787 ADVAPI32.dll C:\Windows\System32\ADVAPI32.dll, version=10.0.19041.1 (WinBuild.160101.0800) sechost.dll C:\Windows\System32\sechost.dll, version=10.0.19041.1 (WinBuild.160101.0800) hostpolicy.dll .\hostpolicy.dll, version=7,0,823,31807 @Commit: 4b0550942d7e38bf28dcfddb955e616290b83787 coreclr.dll .\coreclr.dll, version=7,0,823,31807 @Commit: 4b0550942d7e38bf28dcfddb955e616290b83787 bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll, version=10.0.19041.2486 (WinBuild.160101.0800) System.Private.CoreLib.dll .\System.Private.CoreLib.dll, version=7.0.823.31807 clrjit.dll .\clrjit.dll, version=7,0,823,31807 @Commit: 4b0550942d7e38bf28dcfddb955e616290b83787 kernel.appcore.dll C:\Windows\SYSTEM32\kernel.appcore.dll, version=10.0.19041.546 (WinBuild.160101.0800) paintdotnet.dll .\paintdotnet.dll, version=5.7.8575.34822 System.Runtime.dll .\System.Runtime.dll, version=7.0.823.31807 uxtheme.dll C:\Windows\system32\uxtheme.dll, version=10.0.19041.1 (WinBuild.160101.0800) PaintDotNet.Fundamentals.dll .\PaintDotNet.Fundamentals.dll, version=5.7.8575.34822 PaintDotNet.ComponentModel.dll .\PaintDotNet.ComponentModel.dll, version=5.7.8575.34822 System.Windows.Forms.dll .\System.Windows.Forms.dll, version=7.0.823.31802 System.Diagnostics.Tracing.dll .\System.Diagnostics.Tracing.dll, version=7.0.823.31807 icu.dll C:\Windows\SYSTEM32\icu.dll, version=64, 2, 0, 0 (WinBuild.160101.0800) System.Threading.Thread.dll .\System.Threading.Thread.dll, version=7.0.823.31807 PaintDotNet.Base.dll .\PaintDotNet.Base.dll, version=5.7.8575.34822 PaintDotNet.Collections.dll .\PaintDotNet.Collections.dll, version=5.7.8575.34822 PaintDotNet.Systrace.dll .\PaintDotNet.Systrace.dll, version=5.7.8575.34822 PaintDotNet.Windows.dll .\PaintDotNet.Windows.dll, version=5.7.8575.34822 TerraFX.Interop.Windows.dll .\TerraFX.Interop.Windows.dll, version=10.0.22621.2 PaintDotNet.Primitives.dll .\PaintDotNet.Primitives.dll, version=5.7.8575.34822 System.Collections.Concurrent.dll .\System.Collections.Concurrent.dll, version=7.0.823.31807 PaintDotNet.Runtime.dll .\PaintDotNet.Runtime.dll, version=5.7.8575.34822 PointerToolkit.dll .\PointerToolkit.dll, version=1.0.0.0 System.Threading.dll .\System.Threading.dll, version=7.0.823.31807 PaintDotNet.SystemLayer.dll .\PaintDotNet.SystemLayer.dll, version=5.7.8575.34822 System.Diagnostics.Process.dll .\System.Diagnostics.Process.dll, version=7.0.823.31807 windows.storage.dll C:\Windows\SYSTEM32\windows.storage.dll, version=10.0.19041.1 (WinBuild.160101.0800) Wldp.dll C:\Windows\SYSTEM32\Wldp.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Private.Uri.dll .\System.Private.Uri.dll, version=7.0.823.31807 BCrypt.dll C:\Windows\System32\BCrypt.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.ComponentModel.Primitives.dll .\System.ComponentModel.Primitives.dll, 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PresentationNative_cor3.dll .\PresentationNative_cor3.dll, version=7,0,23,21102 @Commit: 98cc3ac7a8399b5629d0bab7a34b999b694764a3 PaintDotNet.Core.dll .\PaintDotNet.Core.dll, version=5.7.8575.34822 PaintDotNet.Resources.dll .\PaintDotNet.Resources.dll, version=5.7.8575.34822 System.Configuration.ConfigurationManager.dll .\System.Configuration.ConfigurationManager.dll, version=7.0.823.31807 System.ObjectModel.dll .\System.ObjectModel.dll, version=7.0.823.31807 System.Collections.Specialized.dll .\System.Collections.Specialized.dll, version=7.0.823.31807 PaintDotNet.Data.dll .\PaintDotNet.Data.dll, version=5.7.8575.34822 System.Xml.ReaderWriter.dll .\System.Xml.ReaderWriter.dll, version=7.0.823.31807 PaintDotNet.Framework.dll .\PaintDotNet.Framework.dll, version=5.7.8575.34822 CommunityToolkit.HighPerformance.dll .\CommunityToolkit.HighPerformance.dll, version=8.2.0.1 System.Private.Xml.dll .\System.Private.Xml.dll, version=7.0.823.31807 System.Threading.ThreadPool.dll 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System.Diagnostics.FileVersionInfo.dll .\System.Diagnostics.FileVersionInfo.dll, version=7.0.823.31807 version.dll C:\Windows\SYSTEM32\version.dll, version=10.0.19041.546 (WinBuild.160101.0800) System.Memory.dll .\System.Memory.dll, version=7.0.823.31807 Microsoft.Win32.Registry.dll .\Microsoft.Win32.Registry.dll, version=7.0.823.31807 d3d11.DLL C:\Windows\SYSTEM32\d3d11.DLL, version=10.0.19041.2913 (WinBuild.160101.0800) igd10iumd64.dll C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\igd10iumd64.dll, version=31.0.101.2111 apphelp.dll C:\Windows\SYSTEM32\apphelp.dll, version=10.0.19041.1 (WinBuild.160101.0800) igd10um64gen11.DLL C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\igd10um64gen11.DLL, version=31.0.101.2111 CRYPT32.dll C:\Windows\System32\CRYPT32.dll, version=10.0.19041.1 (WinBuild.160101.0800) ncrypt.dll C:\Windows\SYSTEM32\ncrypt.dll, version=10.0.19041.1 (WinBuild.160101.0800) NTASN1.dll C:\Windows\SYSTEM32\NTASN1.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Text.Encoding.Extensions.dll .\System.Text.Encoding.Extensions.dll, version=7.0.823.31807 igdgmm64.dll C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\igdgmm64.dll, version=31.0.101.2111 igc64.dll C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\igc64.dll, version=31.0.101.2111 System.Security.Principal.Windows.dll .\System.Security.Principal.Windows.dll, version=7.0.823.31807 dxcore.dll C:\Windows\SYSTEM32\dxcore.dll, version=10.0.19041.546 (WinBuild.160101.0800) cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll, version=10.0.19041.3155 (WinBuild.160101.0800) ComputeSharp.D2D1.dll .\ComputeSharp.D2D1.dll, version=2.0.3.0 System.Security.Claims.dll .\System.Security.Claims.dll, version=7.0.823.31807 System.ComponentModel.TypeConverter.dll .\System.ComponentModel.TypeConverter.dll, version=7.0.823.31807 PaintDotNet.Windows.Core.dll 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(WinBuild.160101.0800) UIAutomationCore.dll C:\Windows\SYSTEM32\UIAutomationCore.dll, version=7.2.19041.1 (WinBuild.160101.0800) PROPSYS.dll C:\Windows\SYSTEM32\PROPSYS.dll, version=7.0.19041.1708 (WinBuild.160101.0800) D3D10Warp.dll C:\Windows\SYSTEM32\D3D10Warp.dll, version=10.0.19041.2788 (WinBuild.160101.0800) PhotoShop.dll .\FileTypes\PhotoShop.dll, version=2.5.0.0 AnimGIF.dll .\FileTypes\AnimGIF.dll, version=2.4.4119.28305 mscorlib.dll .\mscorlib.dll, version=7.0.823.31807 System.Drawing.dll .\System.Drawing.dll, version=7.0.823.31802 System.dll .\System.dll, version=7.0.823.31807 mfplat.dll C:\Windows\SYSTEM32\mfplat.dll, version=10.0.19041.1 (WinBuild.160101.0800) RTWorkQ.DLL C:\Windows\SYSTEM32\RTWorkQ.DLL, version=10.0.19041.1 (WinBuild.160101.0800) CompPkgSup.DLL C:\Windows\SYSTEM32\CompPkgSup.DLL, version=10.0.19041.746 (WinBuild.160101.0800) dwmapi.DLL C:\Windows\SYSTEM32\dwmapi.DLL, version=10.0.19041.1 (WinBuild.160101.0800) dataexchange.dll 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(WinBuild.160101.0800) UMPDC.dll C:\Windows\SYSTEM32\UMPDC.dll, version= AvifFileType.dll .\Bundled\AvifFileType\AvifFileType.dll, version=1.1.25.0 Newtonsoft.Json.dll .\Newtonsoft.Json.dll, version=13.0.3.27908 WebPFileType.dll .\Bundled\WebPFileType\WebPFileType.dll, version=1.3.17.0 System.Runtime.Serialization.Formatters.dll .\System.Runtime.Serialization.Formatters.dll, version=7.0.823.31807 System.Linq.Expressions.dll .\System.Linq.Expressions.dll, version=7.0.823.31807 System.Text.RegularExpressions.dll .\System.Text.RegularExpressions.dll, version=7.0.823.31807 System.Runtime.Numerics.dll .\System.Runtime.Numerics.dll, version=7.0.823.31807 PaintDotNet.Effects.Legacy.dll .\PaintDotNet.Effects.Legacy.dll, version=5.7.8575.34822 winmm.DLL C:\Windows\SYSTEM32\winmm.DLL, version=10.0.19041.1 (WinBuild.160101.0800) Mono.Cecil.dll .\Mono.Cecil.dll, version=0.11.5.0 PaintDotNet.SystemLayer.Native.x64.dll .\PaintDotNet.SystemLayer.Native.x64.dll, version=5.7.8575.34822 netstandard.dll 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(WinBuild.160101.0800) DEVOBJ.dll C:\Windows\SYSTEM32\DEVOBJ.dll, version=10.0.19041.3155 (WinBuild.160101.0800) pnrpnsp.dll C:\Windows\system32\pnrpnsp.dll, version=10.0.19041.1 (WinBuild.160101.0800) napinsp.dll C:\Windows\system32\napinsp.dll, version=10.0.19041.1 (WinBuild.160101.0800) GridCheckerboard.dll C:\Users\bert\Documents\paint.net App Files\Effects\GridCheckerboard.dll, version=4.5.6828.36789 fwpuclnt.dll C:\Windows\System32\fwpuclnt.dll, version=10.0.19041.2913 (WinBuild.160101.0800) GaussianBlurPlus.dll C:\Users\bert\Documents\paint.net App Files\Effects\GaussianBlurPlus.dll, version=4.2.5691.27401 Flip.dll C:\Users\bert\Documents\paint.net App Files\Effects\Flip.dll, version=4.6.7358.36953 Dimensions.dll C:\Users\bert\Documents\paint.net App Files\Effects\Dimensions.dll, version=1.3.6826.38472 ComputeSharp.Core.dll .\ComputeSharp.Core.dll, version=2.0.3.0 CreativeTextPro.dll C:\Users\bert\Documents\paint.net App Files\Effects\CreativeTextPro.dll, version=1.1.7358.34307 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version=10.0.19041.1 (WinBuild.160101.0800) System.Windows.Forms.Legacy.dll .\System.Windows.Forms.Legacy.dll, version=1.0.0.0 schannel.DLL C:\Windows\system32\schannel.DLL, version=10.0.19041.1 (WinBuild.160101.0800) mskeyprotect.dll C:\Windows\SYSTEM32\mskeyprotect.dll, version=10.0.19041.1 (WinBuild.160101.0800) ncryptsslp.dll C:\Windows\system32\ncryptsslp.dll, version=10.0.19041.2846 (WinBuild.160101.0800) PrinterPlus.dll .\Effects\PrinterPlus.dll, version=1.5.0.0 Olden.dll .\Effects\Olden.dll, version=1.5.0.0 FindEdges.dll .\Effects\FindEdges.dll, version=1.2.0.0 ExtendBorder.dll .\Effects\ExtendBorder.dll, version=1.3.0.0 DragFrom.dll .\Effects\DragFrom.dll, version=1.1.0.0 Borders N' Shapes.dll .\Effects\Borders N' Shapes.dll, version=4.0.4642.26476 comdlg32.dll C:\Windows\System32\comdlg32.dll, version=10.0.19041.1 (WinBuild.160101.0800) DUI70.dll C:\Windows\System32\DUI70.dll, version=10.0.19041.1 (WinBuild.160101.0800) DUser.dll C:\Windows\System32\DUser.dll, 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EhStorShell.dll C:\Windows\System32\EhStorShell.dll, version=10.0.19041.1 (WinBuild.160101.0800) FileSyncShell64.dll C:\Program Files\Microsoft OneDrive\23.132.0625.0001\FileSyncShell64.dll, version=23.132.0625.0001 WININET.dll C:\Windows\SYSTEM32\WININET.dll, version=11.00.19041.2075 (WinBuild.160101.0800) CRYPTBASE.DLL C:\Windows\SYSTEM32\CRYPTBASE.DLL, version=10.0.19041.546 (WinBuild.160101.0800) drivefsext.dll C:\Program Files\Google\Drive File Stream\78.0.1.0\drivefsext.dll, version=78.0.1.0 dbghelp.dll C:\Windows\SYSTEM32\dbghelp.dll, version=10.0.19041.867 (WinBuild.160101.0800) GROOVEEX.DLL C:\Program Files\Microsoft Office\root\Office16\GROOVEEX.DLL, version=16.0.15601.20118 MSVCP140.dll C:\Program Files\Microsoft Office\root\Office16\MSVCP140.dll, version=14.29.30135.0 built by: vcwrkspc wer.dll C:\Windows\SYSTEM32\wer.dll, version=10.0.19041.1 (WinBuild.160101.0800) msi.dll C:\Windows\SYSTEM32\msi.dll, version=5.0.19041.3208 GrooveIntlResource.dll C:\Program Files\Microsoft 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C:\Windows\System32\dfscli.dll, version=10.0.19041.1 (WinBuild.160101.0800) browcli.dll C:\Windows\SYSTEM32\browcli.dll, version=10.0.19041.3155 (WinBuild.160101.0800)

I've searched the site (and elsewhere) for the answer to this but haven't found anything; if I'm overlooking something obvious, my apologies. I've been using version 5.0.7 very successfully but on running it today I found that the colour wheel and layer windows wouldn't open. Neither clicking the top-right icons or pressing the appropriate function keys called them up. I opened a pdn image which I know to consist of multiple layers but those layers weren't recognised; and trying to add a new layer to an existing picture or a newly-created one also produces no result. I suspect of course that the problem lies with my computer, though I can find nothing amiss with any other image editing programs (or indeed anything else): I'm running Paint.net on a desktop PC under Windows 10 Home Professional v22H2 and I've made no changes to anything major since the last time I successfully used the program. Virus and unwanted program searches found nothing. I'd be very grateful for any thoughts or advice. Many thanks.