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  1. I had been using WinRAR to extract the files. I switched over and started doing it manually instead but had no luck.
  2. It says I have Windows 7 Home Premium. I went to the Windows Update program and it told me I had already installed Windows 7 Service Pack 1 for x64-based Systems.
  3. Did that, restarted the computer and still getting the same message...
  4. Hello all, I checked the forum for this problem and couldn't find anyone who had the same issue. So I'm posting here. I love the software, and I used to use it all the time. Then, my hard drive crashed I got a new one and I'm restoring all my old software, but I keep getting the error message listed in the title of this post. I am fairly certain I have the right version of Windows 7 on my computer to download this software (I'm not sure how many different versions of Windows 7 there are), but I'm not even sure how to check. Please help!