A couple of months ago PDN stopped opening. I now get an error stating "There was an unhandled error, and Paint.Net must be closed..."
I have tried repairing the .NET client, uninstalling and reinstalling PDN multiple times, all to no avail. I'm using Windows 7 SP1 64 bit with .NET Framework 4.
Here is the crash log:
This text file was created because Paint.NET crashed.
Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.
Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)
Time of crash: 1/3/2012 6:54:55 PM
Application uptime: 00:00:00.2020115
Install directory: C:\Program Files\Paint.NET
Current directory: C:\Program Files\Paint.NET
OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64
.NET version: CLR 2.0.50727.5448 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)
Processor: 2x "Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz" @ ~1995MHz (DEP, SSE, SSE2, SSE3, SSSE3), fps=0x1
Physical memory: 4094 MB
UI DPI: 96.00 dpi (1.00x scale)
UI Theme: Aero/Aero + DWM (Aero.msstyles)
Updates: true, 10/31/2011
Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US
Managed assemblies:
mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll
PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe
PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll
System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll
System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll
PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll
PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll
PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll
PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll
PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll
Native modules:
C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'
C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'
C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\msvcrt.dll, version='7.0.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'
C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5448 (Win7SP1GDR.050727-5400)'
C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195'
C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\1d2d3e57724bcacaea5e41063dc565c1\mscorlib.ni.dll, version='2.0.50727.5448 (Win7SP1GDR.050727-5400)'
C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\System\8c862eb9bcba031e1479974a7d62aa0b\System.ni.dll, version='2.0.50727.5447 (Win7SP1GDR.050727-5400)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\eed0dd8cdc46206a76e8c23872fc0787\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'
C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\bb70e6c85f728c359f1853e2d994dbae\WindowsBase.ni.dll, version='3.0.6920.5011 built by: Win7SP1'
C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\7913f5c6b6fc7a75b2b8f558bb7b5568\System.Drawing.ni.dll, version='2.0.50727.5420 (Win7SP1.050727-5400)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\bc4df91390f1b827ecb62a2edd0d1894\System.Windows.Forms.ni.dll, version='2.0.50727.5446 (Win7SP1GDR.050727-5400)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\e214429e153001c7663e33e64debe4f5\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\e7ff32c8c914666527c8683fb82995fc\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\d6df271ae00fb281bfe80f3e149941fa\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'
C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\99b6adb5011b4f4f9b28ffa05fee7bae\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\eee4e922e21efd40291e40c00f3191de\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\5c1a2855234d7e60f400d3adafad1fec\PaintDotNet.ni.exe, version='3.510.4297.28970'
C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\34d616976a5e3b5995d73d917b8483bd\Interop.WIA.ni.dll, version='1.0.0.0'
C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\6341755fa11928bc2daa5a9b9b0e31f8\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'
C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0'
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'
C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'
C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_2b24536c71ed437a\gdiplus.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5446 (Win7SP1GDR.050727-5400)'
C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'
C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'
C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\CRYPT32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'
C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'
Exception details:
System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.x64.get_IsComponentAvailable()
at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.get_IsComponentAvailable() in D:\src\pdn\pdn_35x\src\SystemLayer\Typography\DirectWrite\DirectWriteFactory.cs:line 75
at PaintDotNet.Typography.TypographyService..ctor() in D:\src\pdn\pdn_35x\src\Core\Typography\TypographyService.cs:line 149
at PaintDotNet.Controls.ToolConfigStrip..ctor() in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\ToolConfigStrip.cs:line 434
at PaintDotNet.Controls.PdnToolBar.InitializeComponent() in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\PdnToolBar.cs:line 949
at PaintDotNet.Controls.PdnToolBar..ctor() in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\PdnToolBar.cs:line 718
at PaintDotNet.Controls.AppWorkspace.InitializeComponent() in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1662
at PaintDotNet.Controls.AppWorkspace..ctor() in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1141
at PaintDotNet.Dialogs.MainForm.InitializeComponent() in D:\src\pdn\pdn_35x\src\PaintDotNet\Dialogs\MainForm.cs:line 675
at PaintDotNet.Dialogs.MainForm..ctor(String[] args) in D:\src\pdn\pdn_35x\src\PaintDotNet\Dialogs\MainForm.cs:line 345
at PaintDotNet.Startup.StartPart4(String mutexName) in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 428
at PaintDotNet.Startup.StartPart2() in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 359
at PaintDotNet.Startup.Main(String[] args) in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 465
Unhandled error during startup
in Troubleshooting & Bug Reports
Posted · Edited by jlvu
Hello,
A couple of months ago PDN stopped opening. I now get an error stating "There was an unhandled error, and Paint.Net must be closed..."
I have tried repairing the .NET client, uninstalling and reinstalling PDN multiple times, all to no avail. I'm using Windows 7 SP1 64 bit with .NET Framework 4.
Here is the crash log:
For what it's worth, I noticed that this is the same problem that the person in this post was having: http://forums.getpai...r-upon-startup/
Thanks for any help.