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Laureszoohouse

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    Crash on open after 4.0.2 update

    in Troubleshooting & Bug Reports

    Posted

    Possibly similar to this? http://forums.getpaint.net/index.php?/topic/29327-paintnet-crashing-when-opened-since-it-updated/

     

    Also make sure that your video card drivers are up-to-date, and that you also have all Windows Updates installed.

     

    This is not it. I made sure everything had been updated and tried to re-install and it is still not working. I'm usually able to figure these things out, but I've never had this type of error before.

    Crash on open after 4.0.2 update

    in Troubleshooting & Bug Reports

    Posted

    Ever since I loaded the update, Paint crashes seconds after it opens. I never had any problems with it before this. Any help will be welcome!

     

    This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

     

    Application version: paint.net 4.0.2 (Final 4.2.5309.33059)

    Time of crash: 7/22/2014 4:21:27 PM

    Application uptime: 00:00:00.3900050

    Application state: Running

    Working set: 71,328 KiB

    Threads: 22

    Install directory: C:\Program Files\paint.net

    Current directory: C:\Program Files\paint.net

    OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

    .NET version: CLR 4.0.30319.34209 x64, FX 4.0 4.5

    Processor: 4x "Intel® Core i5-3470S CPU @ 2.90GHz" @ ~2893MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)

    Physical memory: 8080 MB

    Video card: Intel® HD Graphics (v:8086, d:152, r:9)

    Hardware acceleration: True (default: True)

    UI animations: True

    UI DPI: 96.00 dpi (1.00x scale)

    UI theme: Aero/Aero (Aero.msstyles)

    Updates: True, 7/21/2014

    Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US

     

    Exception details:

    System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. (PaintDotNet.Canvas.CanvasControl)

       at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DFactory.CreateHwndRenderTarget(RenderTargetProperties renderTargetProperties, HwndRenderTargetProperties hwndRenderTargetProperties)

       at PaintDotNet.Direct2D.Proxies.Direct2DFactoryProxy.CreateHwndRenderTarget(RenderTargetProperties renderTargetProperties, HwndRenderTargetProperties hwndRenderTargetProperties) in d:\src\pdn\paintdotnet\src\Base\Direct2D\Proxies\Direct2DFactoryProxy.cs:line 76

       at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget() in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 419

       at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 467

       at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 452

       at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControl.cs:line 315

       at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in d:\src\pdn\paintdotnet\src\SystemLayer\GdiPaintHandler.cs:line 184

       at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in d:\src\pdn\paintdotnet\src\SystemLayer\GdiPaintControl.cs:line 132

       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

     

    Managed assemblies:

        mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll

        PaintDotNet, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

        PaintDotNet.Core, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

        PaintDotNet.Base, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

        System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll

        System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

        PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll

        WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll

        PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll

        System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll

        System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

        PaintDotNet.SystemLayer, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

        PaintDotNet.Framework, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Framework.dll

        PaintDotNet.Resources, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

        PaintDotNet.Data, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

        PaintDotNet.Effects, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

        PaintDotNet.SystemLayer.Native.x64, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

        System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

        System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll

        System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

     

    Native modules:

        C:\Program Files\Paint.NET\PaintDotNet.exe, version=4.2.5309.33059

        C:\Windows\SYSTEM32\ntdll.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\SYSTEM32\MSCOREE.DLL, version=4.0.40305.0 (Main.040305-0000)

        C:\Windows\system32\KERNEL32.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432)

        C:\Windows\system32\KERNELBASE.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432)

        C:\Windows\system32\ADVAPI32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\msvcrt.dll, version=7.0.7601.17744 (win7sp1_gdr.111215-1535)

        C:\Windows\SYSTEM32\sechost.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\RPCRT4.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\SHLWAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\GDI32.dll, version=6.1.7601.18275 (win7sp1_gdr.131002-1533)

        C:\Windows\system32\USER32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\system32\LPK.dll, version=6.1.7601.18177 (win7sp1_gdr.130605-1534)

        C:\Windows\system32\USP10.dll, version=1.0626.7601.18009 (win7sp1_gdr.121121-1431)

        C:\Windows\system32\IMM32.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\MSCTF.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\MSVCR120_CLR0400.dll, version=12.00.51209.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\701f2b79b02a02beba70e50bb2edb212\mscorlib.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\ole32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\CRYPTBASE.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\uxtheme.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System\32e6872e37b1f771bbe543748e6e73f0\System.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\4561fc5cf4bb2c5fc4e5f2dfdd708cc5\System.Drawing.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\385b7e04f51b1bf631d7ef1a4a5a2b48\WindowsBase.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\CRYPTSP.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\rsaenh.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\9eb1e6cafbb23e7594de041fe77c8715\PresentationCore.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\156489a5f58f434ac4419ceaf0cff01d\PresentationFramework.ni.dll, version=4.0.30319.34209

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\46fd4ebe653525ccd36c7cd90b3603e1\System.Core.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\4f5f18671c2378671a33dcbf92b6ac75\PaintDotNet.Base.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\31ed5c8de9e5874633d31ed0e933361a\System.Windows.Forms.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\6e6de91c08e3f9e1ba5c5f7b2e2e1548\PaintDotNet.SystemLayer.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\122a124a7637e7fe8c3887e0c718a7a9\PaintDotNet.Core.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\0e6d1fa863ce3993395f9e2706b04f41\PaintDotNet.Resources.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\ec235a428c58d8ea2a420dba64f8831e\PaintDotNet.Framework.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\27f1c811e73f8768d7cbff431c36edb0\PaintDotNet.Data.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\d858ce3ce5422218a7cc6eb30d3801f1\PaintDotNet.Effects.ni.dll, version=4.2.5309.33059

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet\a48e535605cef41038f707dc80710ec4\PaintDotNet.ni.exe, version=4.2.5309.33059

        C:\Windows\system32\dwrite.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\OLEAUT32.dll, version=6.1.7601.17676

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\shell32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\version.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\20b0ed329c41b8af1345150ed13e3e25\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.2.5309.33059

        C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version=4.2.5309.33059

        C:\Windows\system32\MSVCR120.dll, version=12.00.21005.1 built by: REL

        C:\Windows\system32\VCOMP120.DLL, version=12.00.21005.1 built by: REL

        C:\Windows\system32\MSVCP120.dll, version=12.00.21005.1 built by: REL

        C:\Windows\system32\PROPSYS.dll, version=7.00.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll, version=6.1.7601.18120 (win7sp1_gdr.130402-1532)

        C:\Windows\system32\dxgi.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

        C:\Windows\system32\dwmapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\WINTRUST.dll, version=6.1.7601.18205 (win7sp1_gdr.130708-1532)

        C:\Windows\system32\CRYPT32.dll, version=6.1.7601.18277 (win7sp1_gdr.131005-0934)

        C:\Windows\system32\MSASN1.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\system32\profapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\CLBCatQ.DLL, version=2001.12.8530.16385 (win7_rtm.090713-1255)

        C:\Windows\System32\UIAnimation.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

        C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version=6.10 (win7_rtm.090713-1255)

        C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\comctl32.dll, version=6.10 (win7_rtm.090713-1255)

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\9813dd263f886b72f453814fd09909da\System.Configuration.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\9a3766e2de002737feda3ede16e2e5a4\System.Xml.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\WindowsCodecs.dll, version=6.2.9200.16810 (win8_gdr.140129-1238)

        C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll, version=6.5.1.2300

        C:\Windows\system32\PSAPI.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\d2d1.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

        C:\Windows\system32\wtsapi32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\WINSTA.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\system32\d3d11.dll, version=6.2.9200.16570 (win8_gdr.130327-1526)

        C:\Windows\system32\D3D10Warp.dll, version=6.2.9200.16783 (win8_gdr.131220-1803)

        C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\7b9eb839d28e08abd1945f9a65e760cb\System.Xaml.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

        C:\Windows\system32\RpcRtRemote.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\system32\dlumd64.dll, version=5, 6, 31854, 0

        C:\Windows\system32\USERENV.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\SETUPAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\CFGMGR32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

        C:\Windows\system32\DEVOBJ.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

        C:\Windows\system32\igd10umd64.dll, version=9.17.10.3062

    ---------------------------------------------------------------------------

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