I had been using version 3.30 without any problem and the last time, I got a message asking me to update and after acepting, the update appeared to be installed, then I closed the program and after that I have not been able to open it again. I tried uninstalling and installing v3.31 directly again but I get the following error message while running the installer:
"There was an error while installing Paint.NET (1622)
Error opening installation log file. Verify that the specified log file location exists and that you can write it"
Also, I tried to go back and install v3.30 but that showed this same error, this happens even previous to allowing which directory should PNET be installed. I don't know where is the installation log file....Also tried customized installation, save it in another direction and still got the same problem....
Problem updating from v3.30 to v3.31 with vista
in Troubleshooting & Bug Reports
Posted
Hi
I had been using version 3.30 without any problem and the last time, I got a message asking me to update and after acepting, the update appeared to be installed, then I closed the program and after that I have not been able to open it again. I tried uninstalling and installing v3.31 directly again but I get the following error message while running the installer:
"There was an error while installing Paint.NET (1622)
Error opening installation log file. Verify that the specified log file location exists and that you can write it"
Also, I tried to go back and install v3.30 but that showed this same error, this happens even previous to allowing which directory should PNET be installed. I don't know where is the installation log file....Also tried customized installation, save it in another direction and still got the same problem....
Please Help!!!