[1603 Error - diagnostic tool]

The last snippet of my log read:

 

Quote

6/9/2017 10:20:11 AM - shellExtensionPaths[0] = C:\Program Files\paint.net\ShellExtension_x64.dll
6/9/2017 10:20:11 AM - shellExtensionPaths[1] = C:\Program Files\paint.net\ShellExtension_x86.dll
6/9/2017 10:20:11 AM - ... unregister shell extension
6/9/2017 10:20:11 AM - ... 0: CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}
6/9/2017 10:20:11 AM - Exception while deleting: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey, Boolean throwOnMissingSubKey)
   at PaintDotNet.SetupNgen.RegisterShellExtensions(Boolean delete) in D:\src\pdn\src\SetupNgen\SetupNgen.cs:line 1017
6/9/2017 10:20:11 AM - about to register static details for Default Programs
6/9/2017 10:20:11 AM - finished Default Programs registration
6/9/2017 10:20:11 AM - Closing log

 

So I went into regedit and found no Key by that name in HKEY_CLASSES_ROOT\CLSID.

 

I created one, just an empty key, and re-ran the installer.  It failed again, this time throwing an error:

Quote

6/9/2017 10:33:12 AM - ... 1: Wow6432Node\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}
6/9/2017 10:33:12 AM - Exception while deleting: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey, Boolean throwOnMissingSubKey)
   at PaintDotNet.SetupNgen.RegisterShellExtensions(Boolean delete) in D:\src\pdn\src\SetupNgen\SetupNgen.cs:line 1017

 

Ok, so I created that key too, and re-ran the installer, it failed again, this time reporting:

Quote

6/9/2017 10:41:16 AM - ... paint.net.1\ShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
6/9/2017 10:41:16 AM - Exception while deleting: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at Microsoft.Win32.RegistryKey.DeleteSubKey(String subkey, Boolean throwOnMissingSubKey)
   at PaintDotNet.SetupNgen.RegisterShellExtensions(Boolean delete) in D:\src\pdn\src\SetupNgen\SetupNgen.cs:line 1025

 

Oy, it clearly doesn't like the fact that 'something' is missing with Explorer shell handler.  Fine, I re-created that key too.  Yet another missing key:

Quote

6/9/2017 10:46:56 AM - ... 0: CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}
6/9/2017 10:46:56 AM - Exception while deleting: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey, Boolean throwOnMissingSubKey)
   at PaintDotNet.SetupNgen.RegisterShellExtensions(Boolean delete) in D:\src\pdn\src\SetupNgen\SetupNgen.cs:line 1017

 

Eventually I tracked down all of the missing keys...

Quote

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]
[HKEY_CLASSES_ROOT\paint.net.1\ShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\paint.net.1\ShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]

[HKEY_CURRENT_USER\Software\Classes\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]
[HKEY_USERS\.DEFAULT\Software\Classes\CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}]

 

But that did not help.  The log doesn't show any errors but it still fails with a 1603.

 

Diag details:

Quote

Application    paint.net 4.0.12 (Final 4.12.6099.39434)
Build Date    Monday, September 12, 2016
    
Hardware accelerated rendering (GPU)    True
Animations    True
DPI    96.00 (1.00x scale)
Language    en-US
    
OS    Windows 7 Service Pack 1 (6.1.7601.65536)
.NET Runtime    4.0.30319.42000
Physical Memory    32,657 MB
    
CPU    Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz
    Architecture    x64 (64-bit)
    Process Mode    64-bit
    Speed    ~2808 MHz
    Cores / Threads    4 / 8
    Features    DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE
    
Video Card    Intel(R) HD Graphics 530
    Dedicated Video RAM    192 MB
    Dedicated System RAM    0 MB
    Shared System RAM    1,632 MB
    Vendor ID    0x8086
    Device ID    0x1912
    Subsystem ID    0x30D017AA
    Revision    6
    LUID    0x00008342
    Flags    None
    Outputs    1

 

Ok, so this isn't working.  I tried to use the installer... it likewise fails.  So I tried using Windows to remove the program.  It complains I have to use the Wizard.

 

So I ran the Microsoft tool.  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

It apparently found something, fixed it and then removed the .12 version of paint.net.

I could then run the .16 installer successfully.