[paint.net has stopped working]

Hi Guys,

Thanks for the response.

Firstly, there are no Crash Logs. There is a folder that says Optimization, andother says SessionData, and another that says 393725163. These folders dont contain any documents.

Regarding the other points:

1) I am on windows 7. Does this mean I have to upgrade to Windows 10

2) How do I make sure my video card drivers are up to date?

3) I can't access the Settings Screen unfortunately, as it is crashing before I get a chance to do so.

Once again, I appreciate everyones help with this.
 

[paint.net has stopped working]

Hi Ego Eram Reputo,

Thanks for the response and sorry for the delay.

 

As far as I am aware, I am not suing any Plugins or tools. I just downloaded it and tried to open it.

I simply just open up paint.net. I see the page open up with the artboard and menu. It has the 4 windows (Tools, Colours, History, Layers). But then it just freezes and stops responding. I then get the following messages:
 

Message 1: paint.net has stopped working - windows is checking for a solution to the problem

Message 2: paint.net has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available,

 

[paint.net has stopped working]

Hi All,

I keep getting the following error message

paint.net has stop working

A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.

 

I have tried reinstalling the program, but that doesnt seem to work.

I am running Windows 7.

Any ideas as to what I can do to fix it?