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Cferra

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    Paint.net Odd crash report

    in Troubleshooting & Bug Reports

    Posted

    Hi,

     

    I have a bit of an odd crash report to report. I create a webcomic and I notice that if I leave the program running for a certain amount of time, it crashes. For example, if I go eat and leave it on for a bit, it crashes. I see the select icon and then it just goes off. When it crashes, the files I am working on do not get the save prompt. I am running the newest version of the software: Version 4.2.14 (Beta 4.2.14.7574.42160)

     

    The odd thing is that if I work on it continuously, it doesn't crash. But, if I leave it alone it does.

     

    I checked to see what errors I was getting and attached is the image.

     

    Please help if you can. Thanks in advance!

     

    Cferra

    errorpaint.png

    System crash

    in Troubleshooting & Bug Reports

    Posted

    Okay. It just crashed as I was working on the comic I was working on. Here is the report:

     

    This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.
     
    It should be noted that I use Windows 8.
     
     
    Application version: paint.net 4.0 (α 4.0.5143.33275)
     
    Time of crash: 2/7/2014 5:11:32 PM
     
    Application uptime: 05:26:11.3290808
     
    Application state: Running 
     
    Install directory: C:\Program Files\Paint.NET
     
    Current directory: C:\Program Files\Paint.NET
     
    OS Version: 6.2.9200.0 Workstation x64
     
    .NET version: CLR 4.0.30319.18051 x64, FX 4.0 4.5
     
    Processor: 2x "Intel® Pentium® CPU G2020 @ 2.90GHz" @ ~2893MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)
     
    Physical memory: 3980 MB
     
    Hardware acceleration: True
     
    Video card: Intel® HD Graphics, Microsoft Basic Render Driver
     
    UI animations: True
     
    UI DPI: 96.00 dpi (1.00x scale)
     
    UI Theme: Aero/Aero + DWM (Aero.msstyles)
     
    Updates: True, 2/7/2014
     
    Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
     
     
     
    Exception details:
     
    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> PaintDotNet.InternalErrorException: this.baseGeometry == null
     
       at PaintDotNet.Tools.MagicWand.MagicWandToolChanges.OnDeserializedGraph() in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\MagicWand\MagicWandToolChanges.cs:line 158
     
       at System.Runtime.Serialization.ObjectManager.RaiseDeserializationEvent()
     
       at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
     
       at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
     
       at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, IMethodCallMessage methodCallMessage)
     
       at PaintDotNet.ReferenceValue.CloneCore[TResult]() in D:\src\pdn\paintdotnet\src\Base\ReferenceValue.cs:line 327
     
       at PaintDotNet.Tools.TransactedTool`2.BeginDrawing(TransactedToolDrawingAgent`1 agent, TChanges initialChanges, HistoryMemento beforeDrawingMemento) in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\TransactedTool`2.cs:line 625
     
       at PaintDotNet.Tools.MagicWand.MagicWandTool.OnUIGestureBegin(Object sender, MouseEventArgs e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\MagicWand\MagicWandTool.cs:line 205
     
       --- End of inner exception stack trace ---
     
       at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
     
       at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
     
       at System.Delegate.DynamicInvokeImpl(Object[] args)
     
       at PaintDotNet.UI.UIElement.OnEvent(RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\UIElement.cs:line 927
     
       at PaintDotNet.UI.EventManager.RaiseDirect(IRoutedEventSink target, RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\EventManager.cs:line 196
     
       at PaintDotNet.UI.EventManager.RaiseBubble(IRoutedEventSink target, RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\EventManager.cs:line 154
     
       at PaintDotNet.UI.Controls.ClickDragBehavior.OnMouseDown(Object sender, MouseButtonEventArgs e) in D:\src\pdn\paintdotnet\src\PaintDotNet\UI\Controls\ClickDragBehavior.cs:line 279
     
       --- End of inner exception stack trace ---
     
       at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
     
       at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
     
       at System.Delegate.DynamicInvokeImpl(Object[] args)
     
       at PaintDotNet.UI.UIElement.OnEvent(RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\UIElement.cs:line 927
     
       at PaintDotNet.UI.EventManager.RaiseDirect(IRoutedEventSink target, RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\EventManager.cs:line 196
     
       at PaintDotNet.UI.EventManager.RaiseBubble(IRoutedEventSink target, RoutedEventArgs e) in D:\src\pdn\paintdotnet\src\Framework\UI\EventManager.cs:line 154
     
       at PaintDotNet.Canvas.CanvasMouseDevice.RelayMouseDown(MouseEventArgsF e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Canvas\CanvasMouseDevice.cs:line 34
     
       at PaintDotNet.Tools.PresentationBasedTool`2.OnMouseDown(MouseEventArgsF e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\PresentationBasedTool`2.cs:line 211
     
       at PaintDotNet.Tools.Tool.MouseDown(MouseEventArgsF e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\Tool.cs:line 724
     
       at PaintDotNet.Tools.Tool.PerformMouseDown(MouseEventArgsF e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Tools\Tool.cs:line 486
     
       at PaintDotNet.Controls.DocumentView.MouseDownHandler(Object sender, MouseEventArgs e) in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\DocumentView.cs:line 1158
     
       at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
     
       at System.Windows.Forms.Control.WndProc(Message& m)
     
       at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\paintdotnet\src\SystemLayer\GdiPaintControl.cs:line 123
     
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
     
     
     
    Managed assemblies: 
     
        mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
     
        PaintDotNet, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe
     
        PaintDotNet.Base, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll
     
        System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
     
        WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
     
        System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
     
        PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
     
        PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
     
        System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
     
        PaintDotNet.Core, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll
     
        System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
     
        PaintDotNet.SystemLayer, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll
     
        PaintDotNet.Framework, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Framework.dll
     
        PaintDotNet.Resources, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll
     
        PaintDotNet.Data, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll
     
        PaintDotNet.Effects, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll
     
        PaintDotNet.SystemLayer.Native.x64, Version=4.0.5143.33275, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll
     
        System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
     
        System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
     
        Lightning, Version=1.1.3896.32593, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\Effects\Lightning.dll
     
        LightRays, Version=1.3.0.0, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\Effects\LightRays.dll
     
        System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
     
        WindowsFormsIntegration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\WindowsFormsIntegration\v4.0_4.0.0.0__31bf3856ad364e35\WindowsFormsIntegration.dll
     
     
     
    Native modules: 
     
        C:\Program Files\Paint.NET\PaintDotNet.exe, version=4.0.5143.33275
     
        C:\windows\SYSTEM32\ntdll.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\MSCOREE.DLL, version=4.0.41209.0 (Main.041209-0000)
     
        C:\windows\system32\KERNEL32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\KERNELBASE.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\ADVAPI32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\msvcrt.dll, version=7.0.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\sechost.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\RPCRT4.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.0.30319.18010 built by: FX45RTMGDR
     
        C:\windows\system32\SHLWAPI.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\USER32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\GDI32.dll, version=6.2.9200.16728 (win8_gdr.131001-1503)
     
        C:\windows\system32\IMM32.DLL, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\MSCTF.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.0.30319.18051 built by: FX45RTMGDR
     
        C:\windows\SYSTEM32\MSVCR110_CLR0400.dll, version=11.00.50709.17929 built by: FX45RTMREL
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\mscorlib\ab0a8fc3d086a3aaf942f366a12a9185\mscorlib.ni.dll, version=4.0.30319.18051 built by: FX45RTMGDR
     
        C:\windows\system32\ole32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\combase.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\CRYPTBASE.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\bcryptPrimitives.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\uxtheme.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\Program Files (x86)\Common Files\Spigot\Search Settings\wthx176.dll, version=8, 6, 0, 1
     
        C:\windows\system32\PSAPI.DLL, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System\84008211017a9909ffd971633716ffc5\System.ni.dll, version=4.0.30319.18045 built by: FX45RTMGDR
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\e515366a6daafba8ecb221ba61fd9f2e\WindowsBase.ni.dll, version=4.0.30319.18058 built by: FX45RTMGDR
     
        C:\windows\SYSTEM32\CRYPTSP.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\rsaenh.dll, version=6.2.9200.16553 (win8_gdr.130308-1505)
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\810a79f22ac4d44804984e417c380706\System.Drawing.ni.dll, version=4.0.30319.18022 built by: FX45RTMGDR
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\ccb0cf23d8607c241d292c922aaa9061\PresentationCore.ni.dll, version=4.0.30319.18058 built by: FX45RTMGDR
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\5ae84452122e5ba9f9157164ec4e1452\PresentationFramework.ni.dll, version=4.0.30319.18058
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System.Core\ed7a3f09e7c952af6bb5bef3e7198192\System.Core.ni.dll, version=4.0.30319.17929 built by: FX45RTMREL
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\7dad8ec5071ff0b1d5053d51c0b18ea1\PaintDotNet.Base.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\ea463e5c9f7c03e073197ccf9e96b853\System.Windows.Forms.ni.dll, version=4.0.30319.18046 built by: FX45RTMGDR
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\bf6a6b36d3732411703fb054a950ba08\PaintDotNet.SystemLayer.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\09711dfa8f13366a24df2b0300938148\PaintDotNet.Core.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\fba11c9448a1a944aa28c0a511968da9\PaintDotNet.Resources.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\1b2bbb86057d1c656aa876738d151d58\PaintDotNet.Framework.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\b6cadd9a021daadd876dc4bf0e751617\PaintDotNet.Data.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\eacfe09a6c7c671f4cad2db892af6ad2\PaintDotNet.Effects.ni.dll, version=4.0.5143.33275
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet\c7e8e816b5eecfba6057a6c8b943677e\PaintDotNet.ni.exe, version=4.0.5143.33275
     
        C:\windows\SYSTEM32\dwrite.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.0.30319.18046 built by: FX45RTMGDR
     
        C:\windows\system32\OLEAUT32.dll, version=6.2.9200.16726
     
        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.0.30319.17929 built by: FX45RTMREL
     
        C:\windows\system32\shell32.dll, version=6.2.9200.16496 (win8_gdr.130108-1504)
     
        C:\windows\SYSTEM32\SHCORE.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.0.30319.18046 built by: FX45RTMGDR
     
        C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version=4.0
     
        C:\windows\SYSTEM32\MSVCR100.dll, version=10.00.40219.325
     
        C:\windows\SYSTEM32\VCOMP100.DLL, version=10.00.40219.325 built by: SP1LDR
     
        C:\windows\SYSTEM32\MSVCP100.dll, version=10.00.40219.325
     
        C:\windows\SYSTEM32\PROPSYS.dll, version=7.00.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16518_none_726fbfe0cc22f012\gdiplus.dll, version=6.2.9200.16518 (win8_gdr.130201-1704)
     
        C:\windows\SYSTEM32\profapi.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\8d6eea75881249e3ae7ed3941e4157d0\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.0
     
        C:\windows\SYSTEM32\clbcatq.dll, version=2001.12.10130.16384 (win8_rtm.120725-1247)
     
        C:\windows\System32\UIAnimation.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\dwmapi.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\version.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\bcrypt.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef\comctl32.dll, version=6.10 (win8_rtm.120725-1247)
     
        C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16658_none_776622cb3175a40c\comctl32.dll, version=6.10 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\WindowsCodecs.dll, version=6.2.9200.16548 (win8_gdr.130301-1803)
     
        C:\windows\system32\d2d1.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\wtsapi32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\WINSTA.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\d3d11.dll, version=6.2.9200.16699 (win8_gdr.130822-1702)
     
        C:\windows\SYSTEM32\dxgi.dll, version=6.2.9200.16420 (win8_gdr.120919-1813)
     
        C:\windows\SYSTEM32\D3D10Warp.dll, version=6.2.9200.16420 (win8_gdr.120919-1813)
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\a26ad1493f4f8621e90811cb38ad22e2\System.Xaml.ni.dll, version=4.0.30319.18016 built by: FX45RTMGDR
     
        C:\windows\assembly\NativeImages_v4.0.30319_64\System.Xml\17fa9b078e78b857f6c5f5a8081220ae\System.Xml.ni.dll, version=4.0.30319.18058 built by: FX45RTMGDR
     
        C:\windows\SYSTEM32\igd10umd64.dll, version=9.17.10.2932
     
        C:\windows\SYSTEM32\winmm.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\WINMMBASE.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\SYSTEM32\cfgmgr32.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\DEVOBJ.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
        C:\windows\system32\explorerframe.dll, version=6.2.9200.16384 (win8_rtm.120725-1247)
     
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    ---------------------------------------------------

    System crash

    in Troubleshooting & Bug Reports

    Posted

    Hello.

     

    I recently updated the program and now it seems to crash whenever I use the magic wand tool. It will work for a little while and it still crashes. Not sure what's wrong.

     

    The version I am using is a 4.0.5143.33275

     

    Please help! Thanks in advance.

    Program Locking Up.

    in Troubleshooting & Bug Reports

    Posted · Edited by Cferra

    I see. But, not all the images are that size and it even locks up if I have just one image presently displayed. It seems to be working right now as I work on the comic. I have my sprites open and a few others as well as the comic itself. So far so good. I had to reset the program a few times. I am just wondering why it does it with just as little as one image. It doesn't freeze or show an error message. I just get the Windows ping noise when I try to do stuff.

    Program Locking Up.

    in Troubleshooting & Bug Reports

    Posted · Edited by Cferra

    How big is the image?  How many layers?

    One layer and the image is 506 by 3142. It's a comic I make. And I have several other images open at the same time so I can add stuff to it. It seems to have stopped for now. I don't know why it locks up. It happened twice today so far and I had to restart the program both times. I'd be working and then I'd here the program error noise and I can't switch between images or close the program manually.

    Program Locking Up.

    in Troubleshooting & Bug Reports

    Posted · Edited by Cferra

    Hello.

     

    I am having an issue with the program as it locks up when I work on something. What happens is that I work on a comic I am making and after a while it locks up. I try clicking on other tabs in the program and it makes the lock up noise. It doesn't fade or anything. It just locks up. Memory isn't the issue. This computer uses Windows 8 and has plenty of ram. I am not sure what to do. My version of Paint.net is version 3.5.

     

    Has anyone else had this problem? Any solutions? Thanks in advance!

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