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xalexx543x

saving - not responding

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You didn't read all of our questions. What are your system specs? Okay, you're running PdN 3.10. That's great. What else is going on with your computer? What is your operating system? How fast is your processor? How much RAM? Do you get a crash log?

Imagine going to a doctor and saying "I have a pain." And nothing else. We need more information! :-)

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Without specs we can't help you. Sorry.

??

I already said that...

Anyway, you want to go to Start > Control Panel > System.

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Thank you!

Sorry for this...

Microsoft Windows XP

Media Center Edition

Version 2002

Service Pack 2

do you need the huge long letters and numbers? and the thing that was Dell Dimension and a bunch of letters? sorry lol

Thanks So Much for your help!

I love technology but I wish It would work. I use it for my church services on Sundays (but I create them on Saturdays) so if you could help asap it would be great. Thanks So Much for any help in advanced!

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Where can I find the CPU information?

I dont recieve a crash log

Okay I do everything I want in PDN

Then I go to save and I click save and it freezes

Thats basically it

I figured something out

If I open power point once im done and ready to save in PDN

then I click the Print Screen button and copy that in to PPT

then go back to PDN - SOMETIMES it lets me save.

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To find out your CPU speed:

Click Start > My computer then click on the "Up" button.

UpBut.jpg

Then right click on your "My Computer" icon & select properties.

The information we need is near the bottom of that window.

Otherbit.jpg

Hope that helps you help us help you ;)

:)

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Workaround:

1.) Reboot.

2.) Open PDN. Draw something. Make sure that no other software (autostarting messengers and so on) is running.

3.) Try to save. Important: Save into a new, empty folder, e.g. create a new one on your desktop.

4.) If you fail, reboot.

5.) Go to C:\Program Files\Paint.NET and copy your effects and file type folders to your personal files. This way you will not loose all your downloaded plugins in the next step.

6.) Go to add/remove programmes and uninstall PDN. Now decide if you want to wait until 3.20. Due to your decision, make a clean new installation with 3.10 or 3.20. During the installation process, don't run any program and deactivate your virus scanner.

7.) Copy you effects folder back to your installation directory. Do not copy the file types for the beginning. Maybe they are causing trouble.

8.) Open PDN, draw something, then try to save. (No ohter application is running!!!) Important: Save into a new, empty folder, e.g. create a new one on your desktop.

9.) If you have luck, your problem is solved.

This workaround should not take longer than 15 minutes. If the freeze still occurs, it is possible that your HDD is damaged or enourmously fragmented.

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Dell Dimension DXP061

Intel® Core 2 CPU

6300 @ 1.86GHz

1.86 GHz, 2.00GB of RAM

Physical Address Extension

thats it

Im going to try the directions above if it doesnt work i'll let you know!

Thanks! :-)

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