Jump to content

An issue that the Big Thread hasn't solved for me


Recommended Posts

Ok I am well aware of what the thread on the top of the page says and how it regards uninstalling/installing probs.

I have read that countless times, and I still can't manage to install Paint.Net

It tells me that file "PaintDotNet_1726787668.msi" is needed to complete installation.

I don't have that file anywhere on my pc.

I know some people, if not everyone will tell me to read the thread in all caps, but the thing is I HAVE and nothing is solving my issue.

I really liked this program and I am desperate to get it back.

Help?

Link to comment
Share on other sites

Have you tried the steps listed in the troubleshooting thread? (yes, seriously -- we see this exact problem all the time and that thread does indeed solve it)

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

Link to comment
Share on other sites

John, I finally found the utility I was looking for: http://support.microsoft.com/default.as ... -us;290301

It's called the Windows Installer CleanUp utility. What you want to do is install it, and then run the program from the Start menu. Select the item in the list that says "(All Users) Paint.NET ..." (the ... will be whatever version you're trying to, erm, eradicate). BE VERY CAREFUL WITH THIS UTILITY -- make sure to only select Paint.NET!. Once you have selected it, click Remove. Once finished with the utility, manually delete the directory that Paint.NET was installed to.

Next, you should be able to install the new version of Paint.NET just fine.

No. Way. I've just seen Bob. And... *poof!*—just like that—he disappears into the mist again. ~Helio

Link to comment
Share on other sites

John, I finally found the utility I was looking for: http://support.microsoft.com/default.as ... -us;290301

It's called the Windows Installer CleanUp utility. What you want to do is install it, and then run the program from the Start menu. Select the item in the list that says "(All Users) Paint.NET ..." (the ... will be whatever version you're trying to, erm, eradicate). BE VERY CAREFUL WITH THIS UTILITY -- make sure to only select Paint.NET!. Once you have selected it, click Remove. Once finished with the utility, manually delete the directory that Paint.NET was installed to.

Next, you should be able to install the new version of Paint.NET just fine.

paint.net is not located in the installer list.

i will check on that troubleshooting thread.

Link to comment
Share on other sites

First off I want to thank all of the people who put the Bugs and Troubleshooting thread together. I appreciate your help and thank you for it.

I got Paint.net to work again simply from doing a System Restore. From the restore I got it back to version 3.08. When opening it told me there was some errors and would need to repair. It repaired and then opened the program and then I updated to version 3.10 and everything is working fine.

Rick Brewster is your name I believe so thanks for that thread.

The other thread I made can be locked up or deleted

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...