Terra Posted November 22, 2015 Share Posted November 22, 2015 (edited) Please Help! Video showing the problem: https://www.youtube.com/watch?v=uAcxYsXYCds&feature=youtu.be Edited November 22, 2015 by Terra Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted November 22, 2015 Share Posted November 22, 2015 What does the crash message say? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Terra Posted November 22, 2015 Author Share Posted November 22, 2015 What does the crash message say? Nothing, paint.net starts up, and then says that it has stopped working Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted November 22, 2015 Share Posted November 22, 2015 How many plugin and Shapes do you have installed? Lots, just a few or none? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Ishi Posted November 22, 2015 Share Posted November 22, 2015 If this is the latest version of Paint.NET which is 4.06, I have been experiencing crashing and failing to launch issues with it on my Windows 8.1 as well. The solution that was given to me on this forum was to rename the Shapes folder in C:\Program Files\paint.net. I renamed the Shapes folder to Shapesx. I could not use custom shapes at the moment but at least, that seems to have rid me off the crashing and failure to launch issues. Quote Link to comment Share on other sites More sharing options...
Terra Posted November 22, 2015 Author Share Posted November 22, 2015 If this is the latest version of Paint.NET which is 4.06, I have been experiencing crashing and failing to launch issues with it on my Windows 8.1 as well. The solution that was given to me on this forum was to rename the Shapes folder in C:\Program Files\paint.net. I renamed the Shapes folder to Shapesx. I could not use custom shapes at the moment but at least, that seems to have rid me off the crashing and failure to launch issues. Thanks for the attempted help, but still nothing happened, and this was happening in version 4.0.5 too Quote Link to comment Share on other sites More sharing options...
Ishi Posted November 23, 2015 Share Posted November 23, 2015 Try installing updates for Windows 10. Maybe that will fix the issue. Also, try removing the DLL's of the plugins you don't use and move them to another folder. Quote Link to comment Share on other sites More sharing options...
Terra Posted November 23, 2015 Author Share Posted November 23, 2015 By updates for windows 10 you mean? Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted November 23, 2015 Share Posted November 23, 2015 Always be caught up with your Windows Updates. Not being caught up on Windows Updates has been correlated to crashes like this. Sometimes caused by, and then fixed by, as well. (as in, folks have been behind on WU and had crashing in Paint.NET, then caught up with WU and the PDN crashes went away) Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted November 23, 2015 Share Posted November 23, 2015 Is it crashing or just not responding? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Terra Posted November 23, 2015 Author Share Posted November 23, 2015 Is it crashing or just not responding? Not responding Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted November 23, 2015 Share Posted November 23, 2015 And what kind of CPU usage is Task Manager reporting for PaintDotNet.exe Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Terra Posted November 24, 2015 Author Share Posted November 24, 2015 And what kind of CPU usage is Task Manager reporting for PaintDotNet.exe Sorry Im not that good with computers, whats a CPU? Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted November 24, 2015 Share Posted November 24, 2015 1. Press Ctrl + Alt + Delete keys simultaneously to start the Task Manager. It will give you a list of processes running on your system. Tell us what the CPU figure says (central processing unit = your computers 'engine'). 2. Previously I asked how many plugins you have installed. Having a lot will slow the startup on a low spec computer by a large factor. Even to the point where is appears to be unresponsive. This may be a clue because paint.net is not actually crashing. So, do you have lots of plugins installed? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Terra Posted November 24, 2015 Author Share Posted November 24, 2015 (edited) I have 1 plugin, and i dont get what you mean by figure, there are only % shown:http: http://i.imgur.com/30F4jDn.png Edited November 24, 2015 by Terra Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted November 24, 2015 Share Posted November 24, 2015 I will reiterate my advice above: the first step is to make sure you are caught up with all Windows Updates. Being behind on those is KNOWN to cause this crash. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted November 24, 2015 Share Posted November 24, 2015 Also, Paint.NET isn't crashing. It's "not responding" which means the UI thread is busy, and then you closed it because Windows seemed to think it was a good idea to recommend that. This is most likely caused by an errant plugin. Rename your Effects folder to Effects.bak, and try again. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Terra Posted November 25, 2015 Author Share Posted November 25, 2015 Also, Paint.NET isn't crashing. It's "not responding" which means the UI thread is busy, and then you closed it because Windows seemed to think it was a good idea to recommend that. This is most likely caused by an errant plugin. Rename your Effects folder to Effects.bak, and try again. Its working fine now, thanks a TON! Quote Link to comment Share on other sites More sharing options...
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