Cannot save anything from Paint.net to anywhere, Help?

[Greymanz]

Decided to post this since no one has ever had the same problem.

 

I recently got a new Hard Drive and Webroot, a known antivirus. I recently opened PDN, to make a cool image to use as a profile pic. I could not save, no matter what. Wasnt a JPG, didnt lost transparency, I cannot save AT ALL.

 

This is the error text I get:

 

System.UnauthorizedAccessException: Access to the registry key

'HKEY_CURRENT_USER\SOFTWARE\paint.net' is denied.

 

   at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

 

   at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(String subkey, RegistryKeyPermissionCheck permissionCheck, Object registrySecurityObj, RegistryOptions registryOptions)

 

   at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck)

 

   at PaintDotNet.SystemLayer.RegistrySettings.CreateSettingsKey(Boolean writable) in d:\src\pdn\paintdotnet\src\SystemLayer\RegistrySettings.cs:line 69

 

   at PaintDotNet.SystemLayer.RegistrySettings.SetObject(String key, Object value) in d:\src\pdn\paintdotnet\src\SystemLayer\RegistrySettings.cs:line 169

 

   at PaintDotNet.FileType.Save(Document input, Stream output, SaveConfigToken token, Surface scratchSurface, ProgressEventHandler callback, Boolean rememberToken) in d:\src\pdn\paintdotnet\src\Data\FileType.cs:line 278

 

   at PaintDotNet.Controls.DocumentWorkspace.<>c__DisplayClass30.<DoSave>b__28() in d:\src\pdn\paintdotnet\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 2969

 

   at PaintDotNet.Functional.Func.Try(Action f) in d:\src\pdn\paintdotnet\src\Base\Functional\Func.cs:line 174

 

Help?

[BoltBait]

I think you need to scan your system for viruses and malware.

[Greymanz]

I have, I just sent it to best buy and it came back like this. I have WebRoot, a very good antivirus. I think it has something to do with hte antivirus itself. Can anyone who understands the error log tell me how to fix it?

[BoltBait]

Something is preventing paint.net from accessing the registry. This key shouldn't be protected.

Usually, malware makes your registry read-only in order to prevent you from removing the malware. Maybe your virus software is doing the same thing.

What you need to do is run regedit and right-click on computer\hkey_current_user\software\paint.net key and choose Permissions... then click "Advanced" button to see why you can't modify that key.

[Greymanz]

I fixed it! Thanks, it wasn't given Full Control nor was it given inheritable traits. I assume the Geek Squad Agents I gave it to thought it was malware and prevented it from doing so while accessing the registry.

[BoltBait]

Glad you got it working.