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MTX1996

Frequent laptop lock-ups for a few seconds (most noticeable while using Paint.NET.)

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Hello.

 

I have decided to recently install Paint.NET onto my school laptop so I can work on my pixel-art on the go.

However, I seem to be having a small but VERY annoying problem.

 

You see, while I am using Paint.NET, every minute or so, my laptop will lock-up for a few seconds.

Now let me note that this does not mess with my picture any, but it happens so often that is becomes and extreme nuisance.  I have tried using /chkdsk /f, as well as an anti-virus (Norton to be exact) and CCleaner.  However, it doesn't seem to help any.

 

If you need my computer's specs to help me, I will be more than happy to post them.

 

Thank you for taking your time to read this.

 

Beginner pixel-artist,

~Matt

 

P.S.  I apologize if I have posted this in the wrong section, but I am new here to the forums and I wasn't sure if I should put this message in the discussion forums or troubleshooting forums.

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Hi MTX, yes please do post the specs for your laptop.

You can do that by clicking on the Gear in Paint.NET and then Diagnostics. Then, click on the "copy to clipboard" button and come here to paste it into a message post.

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Application paint.net 4.0 (Final 4.0.5288.36565)

Build Date Tuesday, June 24, 2014

 

Hardware accelerated rendering (GPU) False

Animations True

Language en-US

 

OS Windows 7 Service Pack 1 (6.1.7601.65536)

.NET Runtime 4.0.30319.18444

Physical Memory 2,933 MB

 

CPU Intel® Core i3 CPU       M 330  @ 2.13GHz

    Architecture x86 (32-bit)

    Process Mode 32-bit

    Speed ~2128 MHz

    Cores / Threads 4

    Features DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2

 

Video Card Intel® Graphics Media Accelerator HD

    Dedicated Video RAM 64 MB

    Dedicated System RAM 0 MB

    Shared System RAM 1,210 MB

    Vendor ID 0x8086

    Device ID 0x0046

    Subsystem ID 0x20411B0A

    Revision 18

    LUID 0x0000C3B9

    Flags None

    Outputs 1

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Interesting, you're running in 32 bit mode. I'm curious how much testing has been done on 32 bit mode.

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M.R may be on the right side. So check your memory usage (Control+Shift+Escape). If the system has to swap regulary the user experience will be bad. If this is the case then reduce the number of processes or add more memory if possible.

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You sure you're not running too many things in the background?

 

 

The only thing I have got running in the background are Norton anti-virus, Weatherbug, Dropbox, and Rollback Rx.

 

I cannot close out Dropbox because that's where my images are saved and loaded at, Rollback Rx and Norton I cannot close at all, and Weatherbug... well, I guess I could close that out, but I doubt that would help any.

 

M.R may be on the right side. So check your memory usage (Control+Shift+Escape). If the system has to swap regulary the user experience will be bad. If this is the case then reduce the number of processes or add more memory if possible.

 

I checked the amount of memory it's using once it started locking up, and it turns out that the system is only using up about 56,000 K of memory.

Sadly, I don't think I will be able to add more memory.  I'm not sure if my school would allow me to modify the laptop in such a way.

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