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Program Locking Up.


Cferra
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Hello.

 

I am having an issue with the program as it locks up when I work on something. What happens is that I work on a comic I am making and after a while it locks up. I try clicking on other tabs in the program and it makes the lock up noise. It doesn't fade or anything. It just locks up. Memory isn't the issue. This computer uses Windows 8 and has plenty of ram. I am not sure what to do. My version of Paint.net is version 3.5.

 

Has anyone else had this problem? Any solutions? Thanks in advance!

Edited by Cferra
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How big is the image?  How many layers?

 

The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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How big is the image?  How many layers?

One layer and the image is 506 by 3142. It's a comic I make. And I have several other images open at the same time so I can add stuff to it. It seems to have stopped for now. I don't know why it locks up. It happened twice today so far and I had to restart the program both times. I'd be working and then I'd here the program error noise and I can't switch between images or close the program manually.

Edited by Cferra
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With one relatively modest image open paint.net shouldn't be causing this. A handful that size with a few layers each and you might be surprised how much memory might be taken up.

See http://forums.getpaint.net/index.php?/topic/8606-out-of-memory-to-loadedit-an-image-read-this-first/

Formula: (W x H x 4) x (L + 2)

e.g. for your image 506 x 3142 x 4 x (layers + 2) = approx 19mb for a single layered image and an additional overhead of 6.3mb for each additional layer.

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I see. But, not all the images are that size and it even locks up if I have just one image presently displayed. It seems to be working right now as I work on the comic. I have my sprites open and a few others as well as the comic itself. So far so good. I had to reset the program a few times. I am just wondering why it does it with just as little as one image. It doesn't freeze or show an error message. I just get the Windows ping noise when I try to do stuff.

Edited by Cferra
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As I said - it shouldn't. Paint.net should easily handle a few images open simultaneously. I suspect you have another application or task running that is overloading resources. Try doing a little detective work with Task Manager.

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Here's an idea: try installing the latest pre-release alpha of 4.0 (currently this one: http://forums.getpaint.net/index.php?/topic/27553-paintnet-40-alpha-build-5086-is-now-available/ ), and tell us how it works. If we're lucky, the problem's already been solved.

The Paint.NET Blog: https://blog.getpaint.net/

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