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Unhandled Error when trying to open anything..


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Sorry to create an account only to moan. u.u

I sent to pdncrash.log to the email given so i'm posting here, hoping someone will be able to help, as i would really like to use this program.

 

 

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)
Time of crash: 08/05/2013 22:24:56
Application uptime: 00:00:17.8646000
Install directory: C:\Program Files\Paint.NET
Current directory: C:\Program Files\Paint.NET
OS Version: 6.0.6002.131072 Service Pack 2 Workstation x86
.NET version: CLR 2.0.50727.4234 x86, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)
Processor: 2x "Intel® Pentium® Dual  CPU  T2310  @ 1.46GHz" @ ~1463MHz (DEP, SSE, SSE2, SSE3, SSSE3), fps=0x1
Physical memory: 2038 MB
UI DPI: 96.00 dpi (1.00x scale)
UI Theme: Aero/Aero + DWM (Aero.msstyles)
Updates: true, 29/04/2013
Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US
Managed assemblies: 
    mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll
    PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe
    PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll
    System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
    WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll
    System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll
    PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll
    PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll
    PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll
    PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll
    PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll
    PaintDotNet.SystemLayer.Native.x86, Version=3.510.4292.24789, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x86.dll
    msvcm90, Version=9.0.30729.6161, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll
    System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
Native modules: 
    C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'
    C:\Windows\system32\ntdll.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\mscoree.dll, version='4.0.31106.0 (Main.031106-0000)'
    C:\Windows\system32\KERNEL32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\ADVAPI32.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\RPCRT4.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'
    C:\Windows\system32\SHLWAPI.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\GDI32.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\USER32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\msvcrt.dll, version='7.0.6002.18551 (vistasp2_gdr.111214-0301)'
    C:\Windows\system32\IMM32.DLL, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\MSCTF.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\LPK.DLL, version='6.0.6002.18051 (vistasp2_gdr.090615-0258)'
    C:\Windows\system32\USP10.dll, version='1.0626.6002.18244 (vistasp2_gdr.100416-0345)'
    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll, version='6.10 (longhorn_rtm.080118-1840)'
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, version='2.0.50727.4234 (VistaSP2GDR.050727-4200)'
    C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll, version='8.00.50727.6195'
    C:\Windows\system32\shell32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\ole32.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\2227d1559f87943255069398608d5c56\mscorlib.ni.dll, version='2.0.50727.4234 (VistaSP2GDR.050727-4200)'
    C:\Windows\system32\uxtheme.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\System\cc149d08e75f8c53cd28ac926b38c370\System.ni.dll, version='2.0.50727.4235 (VistaSP2GDR.050727-4200)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\2cbdbc8bb7fcf0d7eb7a8d616e141d79\System.Core.ni.dll, version='3.5.30729.1 built by: SP'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\9126f2ff9fd9c05900f67e963ccc27ef\WindowsBase.ni.dll, version='3.0.6920.4213 built by: VistaSP2GDR'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\78157a494dc9a7e52be8840decfcd9cc\System.Drawing.ni.dll, version='2.0.50727.4235 (VistaSP2GDR.050727-4200)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\e64304962098e90f0d3f4c33c1b080a6\System.Windows.Forms.ni.dll, version='2.0.50727.4236 (VistaSP2GDR.050727-4200)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Base\caa821e2ccd74b5bf993ade87ec86bf5\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.SystemL#\19e047f3de2058c307101f556d20c21b\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Resourc#\a5a4bfd21927e573dfc0214567d7dca3\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'
    C:\Windows\system32\rsaenh.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Core\fba68358328fd812e1fb4417b36fef8f\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Data\13f8d63c4dceb6559897407cf85908e7\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet\7afbb24fe991d5410b3b4c174f520039\PaintDotNet.ni.exe, version='3.510.4297.28970'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.SystemL#\6d918e9043057cb83d48958c54ee2816\PaintDotNet.SystemLayer.Native.x86.ni.dll, version='3.510.0.0'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.WIA\fe657ec0b1e5d9acac134b7dc25e716e\Interop.WIA.ni.dll, version='1.0.0.0'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Effects\711b6ec6298b1db87395481c15d46c08\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'
    C:\Program Files\Paint.NET\Native.x86\PaintDotNet.Native.x86.dll, version='3.510.0.0'
    C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll, version='9.00.30729.6161'
    C:\Windows\WinSxS\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_80ba6c811e9b4aff\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'
    C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18581_none_9e591052ca1013d0\gdiplus.dll, version='5.2.6002.18581 (vistasp2_gdr.120203-0237)'
    C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x86.dll, version='3.510.0.0'
    C:\Windows\system32\OLEAUT32.dll, version='6.0.6002.18508'
    C:\Windows\WinSxS\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_51cd0a7abbe4e19b\ATL90.DLL, version='9.00.30729.6161'
    C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll, version='9.00.30729.6161'
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll, version='2.0.50727.4235 (VistaSP2GDR.050727-4200)'
    C:\Windows\system32\d2d1.dll, version='7.0.6002.18592 (vistasp2_gdr.120229-0238)'
    C:\Windows\system32\dwrite.dll, version='7.0.6002.18107 (vistasp2_gdr_win7ip_dgt(wmbla).090924-1550)'
    C:\Windows\system32\wtsapi32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\WINSTA.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\version.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\dwmapi.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\dciman32.dll, version='6.0.6002.18051 (vistasp2_gdr.090615-0258)'
    C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\b757806657fa5db2b1ed1a89b026b463\System.Xml.ni.dll, version='2.0.50727.4016 (NetFxQFE.050727-4000)'
    C:\Windows\system32\CLBCatQ.DLL, version='2001.12.6931.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\System32\comdlg32.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\SETUPAPI.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\browseui.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\PROPSYS.dll, version='7.00.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\DUser.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\WindowsCodecs.dll, version='7.0.6002.18107 (vistasp2_gdr_win7ip_dgt(wmbla).090924-1550)'
    C:\Windows\system32\apphelp.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\EhStorShell.dll, version='5.2.3790.1830'
    C:\Windows\system32\USERENV.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\Secur32.dll, version='6.0.6002.18541 (vistasp2_gdr.111116-0305)'
    C:\Windows\system32\xmllite.dll, version='1.2.1010.0'
    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436\comctl32.dll, version='5.82 (longhorn_rtm.080118-1840)'
    C:\Windows\System32\msshsq.dll, version='7.00.6002.18255 (vistasp2_gdr.100504-0622)'
    C:\Windows\system32\thumbcache.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\ACTXPRXY.DLL, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\ntshrui.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\NETAPI32.dll, version='6.0.6002.18659 (vistasp2_gdr.120629-0337)'
    C:\Windows\system32\PSAPI.DLL, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\cscapi.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\slc.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\SHDOCVW.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\ieframe.dll, version='9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)'
    C:\Windows\system32\OLEACC.dll, version='7.0.6002.18508 (vistasp2_gdr.110825-0338)'
    C:\Windows\system32\iertutil.dll, version='9.00.8112.16476 (WIN7_IE9_GDR.130221-1821)'
    C:\Windows\system32\WININET.dll, version='9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)'
    C:\Windows\system32\Normaliz.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\urlmon.dll, version='9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)'
    C:\Windows\system32\WS2_32.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\NSI.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\iphlpapi.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\dhcpcsvc.DLL, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\DNSAPI.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\WINNSI.DLL, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'
    C:\Windows\system32\dhcpcsvc6.DLL, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\NTMARTA.DLL, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\WLDAP32.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'
    C:\Windows\system32\SAMLIB.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'
    C:\Windows\system32\WINTRUST.dll, version='6.0.6002.18686 (vistasp2_gdr.120824-0336)'
    C:\Windows\system32\CRYPT32.dll, version='6.0.6002.18643 (vistasp2_gdr.120601-1144)'
    C:\Windows\system32\MSASN1.dll, version='6.0.6002.18106 (vistasp2_gdr.090903-2340)'
    C:\Windows\system32\imagehlp.dll, version='6.0.6002.18592 (vistasp2_gdr.120229-0238)'
 
Exception details:
System.Runtime.InteropServices.SEHException: External component has thrown an exception.
   at System.Windows.Forms.FileDialogNative.IFileDialog.Show(IntPtr parent)
   at System.Windows.Forms.FileDialog.RunDialogVista(IntPtr hWndOwner)
   at System.Windows.Forms.FileDialog.RunDialog(IntPtr hWndOwner)
   at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
   at PaintDotNet.SystemLayer.ClassicFileDialog.ShowDialog(IWin32Window owner) in D:\src\pdn\pdn_35x\src\SystemLayer\ClassicFileDialog.cs:line 137
   at PaintDotNet.Controls.DocumentWorkspace.ShowFileDialog(Control owner, IFileDialog fd, Boolean populateInitialDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1734
   at PaintDotNet.Controls.DocumentWorkspace.ChooseFiles(Control owner, String[]& fileNames, Boolean multiselect, String startingDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1825
   at PaintDotNet.Actions.OpenFileAction.PerformAction(AppWorkspace appWorkspace) in D:\src\pdn\pdn_35x\src\PaintDotNet\Actions\OpenFileAction.cs:line 39
   at PaintDotNet.Controls.AppWorkspace.PerformAction(AppWorkspaceAction performMe) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1879
   at PaintDotNet.Menus.FileMenu.MenuFileOpen_Click(Object sender, EventArgs e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Menus\FileMenu.cs:line 208
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at PaintDotNet.Menus.PdnMenuItem.OnClick(EventArgs e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Menus\PdnMenuItem.cs:line 302
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
Dam that's long, hopefully that should help find whats going wrong (I hope).
Oh and i'm using vista.  :smile:
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Yes, you can figure out what the shellex is and remove it. Shell extensions are things that show thumbnails for files Windows wouldn't normally, or add things to the right-click menu. Paint.NET uses one to show thumbnails for .PDN files.

I believe DivX is a known culprit, so if you have that, try removing it. You could also try disabling thumbnails completely by going to Performance Settings. Unfortunately, I don't remember how to get there on Vista.

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Another tool to help nail that down is to look at the list of DLLs in the crash log above. This will include DLLs for shell extensions, although I'm not seeing anything suspicious in your list. Anything in c:\Windows is probably fine, as well as C:\Program Files\Paint.NET obviously.

 

More importantly it'll tell you which shell extension DLLs were actually loaded into Paint.NET's process, as opposed to showing you all that are registered. This narrows down what could be causing it. In this case I'm not seeing any (not even Paint.NET's own ShellExtension_[x86/x64].dll), so if it's due to a shell extension then it's a problem with the DLL being loaded. I doubt that though.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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