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Paint.net now crashes on startup every time


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Hi Paint.net community

I've been running Paint.net on various systems over the years, but on my primary Win 7 64-bit box Paint.net has stopped loading.

Symptons are as follows:

Paint.net does load, and after a few minutes wait a message pops up stating that there was an unhandled error, referring me to the pndcrash.log file on the desktop.

I've tried uninstalling and resinstalling but no joy so far.

I've enclosed the crashlog if it helps identify what the cause of the crash might be (the forum wouldn't let me attach the file).

Thanks in advance for any help you may be able to give.

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 31/07/2012 15:47:26

Application uptime: 00:00:00.4140236

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1

Physical memory: 6135 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: false, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'

C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'

C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)'

C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195'

C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'

C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970'

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'

C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0'

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'

C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'

C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'

C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)'

C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)'

C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

Exception details:

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 04/08/2012 15:17:38

Application uptime: 00:00:00.5010287

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1

Physical memory: 6135 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: false, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'

C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'

C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)'

C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195'

C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'

C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970'

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'

C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0'

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'

C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'

C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'

C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)'

C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)'

C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

Exception details:

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 08/08/2012 15:51:36

Application uptime: 00:00:00.6200354

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1

Physical memory: 6135 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: false, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'

C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'

C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)'

C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195'

C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'

C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970'

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'

C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0'

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'

C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'

C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'

C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)'

C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)'

C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

Exception details:

System.IO.FileLoadException: Could not load file or assembly 'PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null' or one of its dependencies. Exception from HRESULT: 0xC000001D

File name: 'PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null' ---> System.Runtime.InteropServices.COMException (0xC000001D): Exception from HRESULT: 0xC000001D

at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.x64.get_IsComponentAvailable()

at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.get_IsComponentAvailable()

at PaintDotNet.Typography.TypographyService..ctor()

at PaintDotNet.Controls.ToolConfigStrip..ctor()

at PaintDotNet.Controls.PdnToolBar.InitializeComponent()

at PaintDotNet.Controls.PdnToolBar..ctor()

at PaintDotNet.Controls.AppWorkspace.InitializeComponent()

at PaintDotNet.Controls.AppWorkspace..ctor()

at PaintDotNet.Dialogs.MainForm.InitializeComponent()

at PaintDotNet.Dialogs.MainForm..ctor(String[] args)

at PaintDotNet.Startup.StartPart4(String mutexName)

at PaintDotNet.Startup.StartPart2()

at PaintDotNet.Startup.Main(String[] args)

------------------------------------------------------------------------------

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Given the error it's spitting out, I recommend you reinstall Paint.NET. To do this, just re-run the installer. No need to uninstall, it'll do that automatically (even if you're installing the exact same version).

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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Thanks for your help Rick.

Unfortunately the installer locks up too, at the stage of 'removing previous version'.

Having a look around at my system it looks like the uninstaller was mostly working as it has deleted all the files in C:\Program Files\Paint.NET with the exception of a subdirectory called 'Staging', which has just one file in it 'PaintDotNet_1784097574.msi'.

If I re-run the installer (after allowing Windows to close it) it once again freezes at the same point.

Edited by lizardgun
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