lizardgun Posted August 8, 2012 Share Posted August 8, 2012 Hi Paint.net community I've been running Paint.net on various systems over the years, but on my primary Win 7 64-bit box Paint.net has stopped loading. Symptons are as follows: Paint.net does load, and after a few minutes wait a message pops up stating that there was an unhandled error, referring me to the pndcrash.log file on the desktop. I've tried uninstalling and resinstalling but no joy so far. I've enclosed the crashlog if it helps identify what the cause of the crash might be (the forum wouldn't let me attach the file). Thanks in advance for any help you may be able to give. This text file was created because Paint.NET crashed. Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem. Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964) Time of crash: 31/07/2012 15:47:26 Application uptime: 00:00:00.4140236 Install directory: C:\Program Files\Paint.NET Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64 .NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx) Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1 Physical memory: 6135 MB UI DPI: 96.00 dpi (1.00x scale) UI Theme: Aero/Aero + DWM (Aero.msstyles) Updates: false, err Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US Managed assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970' C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)' C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)' C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)' C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195' C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1' C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964' C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970' C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970' C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161' C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE' C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)' C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676' C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)' C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)' C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' Exception details: This text file was created because Paint.NET crashed. Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem. Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964) Time of crash: 04/08/2012 15:17:38 Application uptime: 00:00:00.5010287 Install directory: C:\Program Files\Paint.NET Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64 .NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx) Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1 Physical memory: 6135 MB UI DPI: 96.00 dpi (1.00x scale) UI Theme: Aero/Aero + DWM (Aero.msstyles) Updates: false, err Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US Managed assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970' C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)' C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)' C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)' C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195' C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1' C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964' C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970' C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970' C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161' C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE' C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)' C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676' C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)' C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)' C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' Exception details: This text file was created because Paint.NET crashed. Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem. Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964) Time of crash: 08/08/2012 15:51:36 Application uptime: 00:00:00.6200354 Install directory: C:\Program Files\Paint.NET Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64 .NET version: CLR 2.0.50727.5456 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx) Processor: 12x "Genuine Intel® CPU 000 @ 3.07GHz" @ ~3070MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1 Physical memory: 6135 MB UI DPI: 96.00 dpi (1.00x scale) UI Theme: Aero/Aero + DWM (Aero.msstyles) Updates: false, err Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US Managed assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970' C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)' C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\msvcrt.dll, version='7.0.7601.17744 (win7sp1_gdr.111215-1535)' C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)' C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195' C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\766ce7ee1a2e4f2a85fd90e7572f5d53\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1' C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\4bcc5a6e9e9d25e068fc304bd7eda6af\WindowsBase.ni.dll, version='3.0.6920.5448 built by: Win7SP1GDR' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll, version='2.0.50727.5462 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll, version='2.0.50727.5460 (Win7SP1GDR.050727-5400)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\c5a848fa54da67757273ce5f871bbe7d\PaintDotNet.Base.ni.dll, version='3.510.4297.28957' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\bc545363d07cd277837195366d48b937\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0d23370bc5fcef696fb867b429f1fe5c\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964' C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\ca6bcbc2248f8fc64c1a0f1f3c63e6cc\PaintDotNet.Core.ni.dll, version='3.510.4297.28965' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81a9a5a81ed13ab71c7316a83b4025eb\PaintDotNet.Data.ni.dll, version='3.510.4297.28969' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\609f164bc527a01fe67561eb86aeabc3\PaintDotNet.ni.exe, version='3.510.4297.28970' C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\8475ebca10575ed80fa3cac330d5a734\Interop.WIA.ni.dll, version='1.0.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\e0689cf5f8084a6ae68526ad843a5f1c\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970' C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161' C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE' C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\gdiplus.dll, version='6.1.7601.17825 (win7sp1_gdr.120420-1503)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5456 (Win7SP1GDR.050727-5400)' C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)' C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676' C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17787 (win7sp1_gdr.120229-1502)' C:\Windows\system32\CRYPT32.dll, version='6.1.7601.17827 (win7sp1_gdr.120423-1504)' C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)' C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' Exception details: System.IO.FileLoadException: Could not load file or assembly 'PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null' or one of its dependencies. Exception from HRESULT: 0xC000001D File name: 'PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null' ---> System.Runtime.InteropServices.COMException (0xC000001D): Exception from HRESULT: 0xC000001D at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.x64.get_IsComponentAvailable() at PaintDotNet.SystemLayer.Typography.DirectWrite.DirectWriteFactory.get_IsComponentAvailable() at PaintDotNet.Typography.TypographyService..ctor() at PaintDotNet.Controls.ToolConfigStrip..ctor() at PaintDotNet.Controls.PdnToolBar.InitializeComponent() at PaintDotNet.Controls.PdnToolBar..ctor() at PaintDotNet.Controls.AppWorkspace.InitializeComponent() at PaintDotNet.Controls.AppWorkspace..ctor() at PaintDotNet.Dialogs.MainForm.InitializeComponent() at PaintDotNet.Dialogs.MainForm..ctor(String[] args) at PaintDotNet.Startup.StartPart4(String mutexName) at PaintDotNet.Startup.StartPart2() at PaintDotNet.Startup.Main(String[] args) ------------------------------------------------------------------------------ Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted August 9, 2012 Share Posted August 9, 2012 Given the error it's spitting out, I recommend you reinstall Paint.NET. To do this, just re-run the installer. No need to uninstall, it'll do that automatically (even if you're installing the exact same version). Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
lizardgun Posted August 9, 2012 Author Share Posted August 9, 2012 (edited) Thanks for your help Rick. Unfortunately the installer locks up too, at the stage of 'removing previous version'. Having a look around at my system it looks like the uninstaller was mostly working as it has deleted all the files in C:\Program Files\Paint.NET with the exception of a subdirectory called 'Staging', which has just one file in it 'PaintDotNet_1784097574.msi'. If I re-run the installer (after allowing Windows to close it) it once again freezes at the same point. Edited August 9, 2012 by lizardgun Quote Link to comment Share on other sites More sharing options...
lizardgun Posted August 10, 2012 Author Share Posted August 10, 2012 I really should have thought of this earlier, but I tried a repair installation on .net last night and after that the Paint.net installer, and the application itself has started running again. Thanks for making such a great image editing application. Quote Link to comment Share on other sites More sharing options...
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