first problem. need help

hopefulolli · July 16, 2012

This is the first problem I've had. Earlier today(july 15) I had been using it to edit photos, then I exited when I was done. After an hour or so I needed to edit another photo and when I clicked on it it said that it had crashed. [The pdncrash.log file will be included at the end] I was confused and should of asked for help then but instead I uninstalled it, restarted my computer, and then tried to re-install. I got a null error report thing and was not able to even re-install. So yeah, I need help. Both the crash log and the null report below.

null report while trying to re-install: (click for bigger size)

crash log:

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 7/15/2012 10:35:17 PM

Application uptime: 00:00:04.1550000

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.0.6002.131072 Service Pack 2 Workstation x86

.NET version: CLR 2.0.50727.4223 x86, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm)

Processor: 2x "AMD Athlon™ 64 X2 Dual Core Processor 4400+" @ ~2310MHz (DEP, SSE, SSE2, SSE3), fps=0x1

Physical memory: 2941 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero (Aero.msstyles)

Updates: true, 7/12/2012

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'

C:\Windows\system32\ntdll.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\mscoree.dll, version='4.0.31106.0 (Main.031106-0000)'

C:\Windows\system32\KERNEL32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\ADVAPI32.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'

C:\Windows\system32\RPCRT4.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

C:\Windows\system32\SHLWAPI.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

C:\Windows\system32\GDI32.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'

C:\Windows\system32\USER32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\msvcrt.dll, version='7.0.6002.18551 (vistasp2_gdr.111214-0301)'

C:\Windows\system32\IMM32.DLL, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'

C:\Windows\system32\MSCTF.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

C:\Windows\system32\LPK.DLL, version='6.0.6002.18051 (vistasp2_gdr.090615-0258)'

C:\Windows\system32\USP10.dll, version='1.0626.6002.18244 (vistasp2_gdr.100416-0345)'

C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll, version='6.10 (longhorn_rtm.080118-1840)'

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, version='2.0.50727.4223 (VistaSP2GDR.050727-4200)'

C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll, version='8.00.50727.6195'

C:\Windows\system32\shell32.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\ole32.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\af9c9e9d7e0523cd444f8b551baa9cbf\mscorlib.ni.dll, version='2.0.50727.4223 (VistaSP2GDR.050727-4200)'

C:\Windows\system32\uxtheme.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\System\28d633338fc8d29f8af31935ef7d001b\System.ni.dll, version='2.0.50727.4223 (VistaSP2GDR.050727-4200)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\0f2b877ed16daa577f95be735a63d19c\System.Core.ni.dll, version='3.5.30729.1 built by: SP'

C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\54426ee1881b42af5b090e223f43823c\WindowsBase.ni.dll, version='3.0.6920.4213 built by: VistaSP2GDR'

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\18f9789aa214c657113e676b3a9015aa\System.Drawing.ni.dll, version='2.0.50727.4230 (VistaSP2GDR.050727-4200)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\f2691cfa7671cdc58179e56ba9227591\System.Windows.Forms.ni.dll, version='2.0.50727.4228 (VistaSP2GDR.050727-4200)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Base\72b91068ac38e5a698a17ec85c003924\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.SystemL#\e4b759769273f7d5c0c005a8b1c6573f\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Resourc#\10c1cc0f39c6124d9f04454fabd15fb3\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'

C:\Windows\system32\rsaenh.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Core\d0478808dc4e6cfa5668ef45ca76111e\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Data\9c8914b20caa7fabcef0d91a4fba8468\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet\050b8351b32406288a452fde98d0a38d\PaintDotNet.ni.exe, version='3.510.4297.28970'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.SystemL#\85e6a3d8972e4477a140cfaed74b5727\PaintDotNet.SystemLayer.Native.x86.ni.dll, version='3.510.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.WIA\3de41f22b0c4cdc1e8f07ac5af4be42c\Interop.WIA.ni.dll, version='1.0.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_32\PaintDotNet.Effects\5129c69b6b3b62bdd83917c7f89f0864\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'

C:\Program Files\Paint.NET\Native.x86\PaintDotNet.Native.x86.dll, version='3.510.0.0'

C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll, version='9.00.30729.6161'

C:\Windows\WinSxS\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_80ba6c811e9b4aff\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18581_none_9e591052ca1013d0\gdiplus.dll, version='5.2.6002.18581 (vistasp2_gdr.120203-0237)'

C:\Windows\system32\version.dll, version='6.0.6002.18005 (lh_sp2rtm.090410-1830)'

C:\Windows\system32\SetupApi.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\OLEAUT32.dll, version='6.0.6002.18508'

C:\Windows\system32\WINTRUST.dll, version='6.0.6002.18592 (vistasp2_gdr.120229-0238)'

C:\Windows\system32\CRYPT32.dll, version='6.0.6002.18618 (vistasp2_gdr.120423-0338)'

C:\Windows\system32\MSASN1.dll, version='6.0.6002.18106 (vistasp2_gdr.090903-2340)'

C:\Windows\system32\USERENV.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

C:\Windows\system32\Secur32.dll, version='6.0.6002.18541 (vistasp2_gdr.111116-0305)'

C:\Windows\system32\imagehlp.dll, version='6.0.6002.18592 (vistasp2_gdr.120229-0238)'

C:\Windows\system32\dwmapi.dll, version='6.0.6001.18000 (longhorn_rtm.080118-1840)'

C:\Windows\system32\psapi.dll, version='6.0.6000.16386 (vista_rtm.061101-2205)'

Exception details:

System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

at System.Drawing.SafeNativeMethods.Gdip.GdipCreateFontFromLogfontW(HandleRef hdc, Object lf, IntPtr& font)

at System.Drawing.Font.FromLogFont(Object lf, IntPtr hdc)

at System.Drawing.Font.FromHfont(IntPtr hfont)

at System.Drawing.SystemFonts.get_DefaultFont()

at System.Windows.Forms.Control.get_DefaultFont()

at System.Windows.Forms.Control.get_Font()

at System.Windows.Forms.Control.AssignParent(Control value)

at System.Windows.Forms.Control.ControlCollection.Add(Control value)

at System.Windows.Forms.Form.ControlCollection.Add(Control value)

at PaintDotNet.PdnBaseForm..ctor() in D:\src\pdn\pdn_35x\src\Core\PdnBaseForm.cs:line 993

at PaintDotNet.Dialogs.MainForm..ctor(String[] args) in D:\src\pdn\pdn_35x\src\PaintDotNet\Dialogs\MainForm.cs:line 293

at PaintDotNet.Startup.StartPart4(String mutexName) in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 428

at PaintDotNet.Startup.StartPart3() in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 377

at PaintDotNet.Startup.StartPart2() in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 358

at PaintDotNet.Startup.Start() in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 271

at PaintDotNet.Startup.Main(String[] args) in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 465

------------------------------------------------------------------------------

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 7/15/2012 10:35:31 PM

Application uptime: 00:00:00.8530000