Unhandled error

[rsfjustin]

Hey everyone, after sucessfully installing Paint.net, I try to open up a project (same situation with saving one as well) Paint.net crashes and displays an error message saying it's a unhandled error and to e-mail my crash report. Can anybody help me out??

Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964)

Time of crash: 1/17/2012 5:48:07 PM

Application uptime: 00:00:03.9602265

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 2.0.50727.5448 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 4x "Intel® Core i3 CPU M 370 @ 2.40GHz" @ ~2394MHz (SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1

Physical memory: 7989 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: true, 1/16/2012

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

msvcm90, Version=9.0.30729.6161, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll

System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970'

C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'

C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\msvcrt.dll, version='7.0.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\USP10.dll, version='1.0626.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5448 (Win7SP1GDR.050727-5400)'

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll, version='8.00.50727.6195'

C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\1d2d3e57724bcacaea5e41063dc565c1\mscorlib.ni.dll, version='2.0.50727.5448 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\8c862eb9bcba031e1479974a7d62aa0b\System.ni.dll, version='2.0.50727.5447 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\eed0dd8cdc46206a76e8c23872fc0787\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\bb70e6c85f728c359f1853e2d994dbae\WindowsBase.ni.dll, version='3.0.6920.5011 built by: Win7SP1'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\7913f5c6b6fc7a75b2b8f558bb7b5568\System.Drawing.ni.dll, version='2.0.50727.5420 (Win7SP1.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\bc4df91390f1b827ecb62a2edd0d1894\System.Windows.Forms.ni.dll, version='2.0.50727.5446 (Win7SP1GDR.050727-5400)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\e214429e153001c7663e33e64debe4f5\PaintDotNet.Base.ni.dll, version='3.510.4297.28957'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\b8717f5546c94efc160bb762a45e1287\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\1c4b589020be5230302874c8e89c4608\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964'

C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\9ea5c4169f5d988b95340fca2f804e04\PaintDotNet.Core.ni.dll, version='3.510.4297.28965'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\aee6d277409cf773e583fcb9d808e92d\PaintDotNet.Data.ni.dll, version='3.510.4297.28969'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\1d855bc0a27d357579f7b9f820acea4d\PaintDotNet.ni.exe, version='3.510.4297.28970'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\4dc63533fe5b4020c69c79c2b130a7ba\PaintDotNet.SystemLayer.Native.x64.ni.dll, version='3.510.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\34d616976a5e3b5995d73d917b8483bd\Interop.WIA.ni.dll, version='1.0.0.0'

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\1fba7b7b0cfab24e423efb74a48debad\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970'

C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0'

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'

C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_2b24536c71ed437a\gdiplus.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5446 (Win7SP1GDR.050727-5400)'

C:\Windows\system32\WindowsCodecs.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'

C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version='3.510.0.0'

C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'

C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.DLL, version='9.00.30729.6161'

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll, version='9.00.30729.6161'

C:\Windows\system32\d2d1.dll, version='6.1.7601.17563 (win7sp1_gdr.110218-1555)'

C:\Windows\system32\dwrite.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\RpcRtRemote.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\wtsapi32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\WINSTA.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\WINTRUST.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\CRYPT32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

C:\Windows\system32\CLBCatQ.DLL, version='2001.12.8530.16385 (win7_rtm.090713-1255)'

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\372dfe1a5b9ed9217b0f491ba07745d2\System.Xml.ni.dll, version='2.0.50727.5420 (Win7SP1.050727-5400)'

C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

Exception details:

System.IO.FileNotFoundException: Retrieving the COM class factory for component with CLSID {DC1C5A9C-E88A-4DDE-A5A1-60F82A20AEF7} failed due to the following error: 8007007e.

at System.Windows.Forms.OpenFileDialog.CreateVistaDialog()

at System.Windows.Forms.FileDialog.RunDialogVista(IntPtr hWndOwner)

at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)

at PaintDotNet.SystemLayer.ClassicFileDialog.ShowDialog(IWin32Window owner) in D:\src\pdn\pdn_35x\src\SystemLayer\ClassicFileDialog.cs:line 137

at PaintDotNet.Controls.DocumentWorkspace.ShowFileDialog(Control owner, IFileDialog fd, Boolean populateInitialDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1734

at PaintDotNet.Controls.DocumentWorkspace.ChooseFiles(Control owner, String[]& fileNames, Boolean multiselect, String startingDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1825

at PaintDotNet.Actions.OpenFileAction.PerformAction(AppWorkspace appWorkspace) in D:\src\pdn\pdn_35x\src\PaintDotNet\Actions\OpenFileAction.cs:line 41

at PaintDotNet.Controls.AppWorkspace.PerformAction(AppWorkspaceAction performMe) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1879

at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)

at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)

at PaintDotNet.Menus.PdnMenuItem.OnClick(EventArgs e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Menus\PdnMenuItem.cs:line 302

at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)

at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ToolStrip.WndProc(Message& m)

at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------------------------------------------------------------------

[Rick Brewster]

Let me guess ... when you try to do File->Open from other apps, such as Notepad, you get the "old school" / lame version of the Open dialog?

[rsfjustin]

It's exactly the same except for the left most column in the "File" dialogue with all the icons on it is highlighted white. But other than that, almost identical.

[Rick Brewster]

Does it have a search box at the top right? If not, then it's the "old school" one that I mentioned.

The reason I ask is I ran into this same situation a few weeks ago on a system that had the "desktop experience" removed (it was a Server system). It didn't even have a taskbar. For instance: http://forum.mobilepcmonitor.com/topic/176-server-core-bug/

Something's been uninstalled from your Windows, or has been corrupted. This is not a Paint.NET bug.

[rsfjustin]

Hey,

Yes I have isolated the problem with my own system32, roughly 20 .dll files were either corrupted or deleted mostly due to a bad install (NOT PAINT.NET) of a program or even a virus. Notepad actually stopped opening as well as most of my other programs. After backing up everything, I did a complete and total system restore and that solved it. After the restoration, I installed Paint.net and it worked flawlessly. Thanks for the great program!

Justin