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Uninstall Problems

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I tried to uninstall version 3. v36 and this error message came up:

"There is a problem with this Windows Installer Package.

A program run as part of the setup did not finish as expected. contact your support personnel or package vendor."

I wanted to re-install a newer version v3.5.7 but it keeps on crashing so I thought of uninstalling the old version first before reinstalling the new version.

Please show me what to do....

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