Newbie with crash log... please help

[UCLAJediKnight]

hey everyone, I have no idea why am I having problems with paint.net. I have used the problem several times without error however I haven't used it for a few months. Today I tried to start it up and got a crash. I've pasted the log below. I don't know what I've changed on my computer to cause the problem.

I am running windows 7 64 bit with .net 3.5 and .net 4.0 concurrently installed.

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.5 (Final Release build 3.55.3767.28608)

Time of crash: 10/24/2010 6:24:29 PM

Application uptime: 00:00:00.0156000

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7600.0 Workstation x64

.NET version: CLR 2.0.50727.4952 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 2x "Intel® Core2 Duo CPU T8300 @ 2.40GHz" @ ~2393MHz --- Exception while populating cpuFeatures: System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

at PaintDotNet.SystemLayer.PdnNativeMethods.x64.CpuID(UInt32* prgnCpuInfo, Int32 nCpuInfoLen, UInt32 nInfoType)

at PaintDotNet.SystemLayer.Processor.GetProcessorFeatures() in D:\src\pdn\pdn_35x\src\SystemLayer\Processor.cs:line 381

at PaintDotNet.SystemLayer.Processor.IsFeaturePresent(ProcessorFeature feature) in D:\src\pdn\pdn_35x\src\SystemLayer\Processor.cs:line 461

at PaintDotNet.CrashLog.WriteCrashLog(Exception crashEx, TextWriter stream, DateTime appStartupTime) in D:\src\pdn\pdn_35x\src\PaintDotNet\CrashLog.cs:line 290

, fps=--- Exception while populating cpuFPStatus: System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

at PaintDotNet.SystemLayer.PdnNativeMethods.x64.GetFPStatus(Int32& px86)

at PaintDotNet.SystemLayer.Processor.get_FPStatus() in D:\src\pdn\pdn_35x\src\SystemLayer\Processor.cs:line 77

at PaintDotNet.CrashLog.WriteCrashLog(Exception crashEx, TextWriter stream, DateTime appStartupTime) in D:\src\pdn\pdn_35x\src\PaintDotNet\CrashLog.cs:line 319

Physical memory: 4094 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: true, 8/24/2010

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.55.3767.28615, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.55.3767.28602, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.55.3767.28609, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.55.3767.28608, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.55.3767.28608, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.55.3767.28613, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe

C:\Windows\SYSTEM32\ntdll.dll

C:\Windows\SYSTEM32\MSCOREE.DLL

C:\Windows\system32\KERNEL32.dll

C:\Windows\system32\KERNELBASE.dll

C:\Windows\system32\ADVAPI32.dll

C:\Windows\system32\msvcrt.dll

C:\Windows\SYSTEM32\sechost.dll

C:\Windows\system32\RPCRT4.dll

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

C:\Windows\system32\SHLWAPI.dll

C:\Windows\system32\GDI32.dll

C:\Windows\system32\USER32.dll

C:\Windows\system32\LPK.dll

C:\Windows\system32\USP10.dll

C:\Windows\system32\IMM32.DLL

C:\Windows\system32\MSCTF.dll

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll

C:\Windows\system32\shell32.dll

C:\Windows\system32\ole32.dll

C:\Windows\system32\profapi.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\2e16a238456fbe4a41233d7a732d086b\mscorlib.ni.dll

C:\Windows\system32\CRYPTBASE.dll

C:\Windows\system32\uxtheme.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\65f46521e7fca2cd2d216162175f2fd6\System.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\6ef98a068f45cbf57702eab0f623d007\System.Core.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\bdb953c9c0fcd5c281b1bcbcfb527bd2\WindowsBase.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\e48f514a13b9d9ddd60c82b64e68dc11\System.Drawing.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\d6fb1e55b2ba3ab8b2815181133130e3\System.Windows.Forms.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\33c86cab3cf21c7b30f8d4e4fec78d06\PaintDotNet.Base.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\91a949bb8046b93dcb4d14415fcd3591\PaintDotNet.SystemLayer.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\57bc7142b984d56e44a75105f1e1ce3e\PaintDotNet.Resources.ni.dll

C:\Windows\system32\CRYPTSP.dll

C:\Windows\system32\rsaenh.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\9a93efae84d59a2af12009242689b2e6\PaintDotNet.Core.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\105c6e498ae7465c185cacf4c9787961\PaintDotNet.Data.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\e8cb7aa8f306fb2ede73cbd9a27e588e\PaintDotNet.ni.exe

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\1c24a0ffcebdaac41f6cf9b1291a432a\PaintDotNet.SystemLayer.Native.x64.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\cbceebd16fd592cab8f636a09590c40a\Interop.WIA.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\881a434addc3227baf7d7856e8292b27\PaintDotNet.Effects.ni.dll

C:\Windows\system32\version.dll

C:\Windows\system32\SetupApi.dll

C:\Windows\system32\CFGMGR32.dll

C:\Windows\system32\OLEAUT32.dll

C:\Windows\system32\DEVOBJ.dll

C:\Windows\system32\WINTRUST.dll

C:\Windows\system32\CRYPT32.dll

C:\Windows\system32\MSASN1.dll

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\diasymreader.dll

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll

C:\Windows\system32\dwmapi.dll

C:\Windows\system32\psapi.dll

Exception details:

System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

at PaintDotNet.SystemLayer.PdnNativeMethods.x64.MemCopy(Void* dst, Void* src, UIntPtr bytes)

at PaintDotNet.SystemLayer.Shell.VerifyVCRedistsInstalled() in D:\src\pdn\pdn_35x\src\SystemLayer\Shell.cs:line 47

at PaintDotNet.Startup.StartPart2() in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 298

at PaintDotNet.Startup.Main(String[] args) in D:\src\pdn\pdn_35x\src\PaintDotNet\Startup.cs:line 463

------------------------------------------------------------------------------

[pyrochild]

Try running Pdnrepair.exe in C:\Program Files\Paint.NET

[UCLAJediKnight]

I ran the repair program, it said "success." However I then got the same crash and same crash log...

[UCLAJediKnight]

anyone have some ideas? I've re-downloaded and re-installed and have had the same problems...

[Sarkut]

Just for diagnostic purposes, you could uninstall NET Framework v4.0, reboot, and try Paint.NET again.