hugh Posted July 27, 2010 Share Posted July 27, 2010 Having used paint.net happily for quite some time (great program by the way!) it will no longer start since I installed office 2010 and produces the following error: Paint.net has encountered a problem and needs to close. We are sorry for the inconvenience. I suspect the problem may be related to the Microsoft .Net Framework 4 Client profile but I don't have anything concrete to go on. And I've tried repairing .Net Framework 3.5 SP 1, as well as un and reinstalling it. I've also un and reinstalled paint.net too but the error is always the same... Help! Quote Link to comment Share on other sites More sharing options...
pyrochild Posted July 27, 2010 Share Posted July 27, 2010 There should be a file pdncrash.log on your desktop. Post its contents here. Quote ambigram signature by Kemaru [i write plugins and stuff] If you like a post, upvote it! Link to comment Share on other sites More sharing options...
hugh Posted July 27, 2010 Author Share Posted July 27, 2010 (edited) There isn't one on the desktop or elsewhere on the drive... What should I do? Edited July 27, 2010 by hugh Quote Link to comment Share on other sites More sharing options...
hugh Posted July 31, 2010 Author Share Posted July 31, 2010 There isn't one on the desktop or elsewhere on the drive... What should I do? Symantec Endpoint Protection 11 was the culprit. Upgrading the client to the latest official symantec patch release (RU6) was the trigger... Quote Link to comment Share on other sites More sharing options...
pyrochild Posted July 31, 2010 Share Posted July 31, 2010 Symantec Endpoint Protection 11 was the culprit. Upgrading the client to the latest official symantec patch release (RU6) was the trigger... Good to know! Thanks. Quote ambigram signature by Kemaru [i write plugins and stuff] If you like a post, upvote it! Link to comment Share on other sites More sharing options...
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