kellio Posted July 18, 2010 Share Posted July 18, 2010 I’ve been using paint.net for a couple of years without a problem. However when I tried to use it today, I got the “Paint.net has encountered a problem and needs to close” message. I tried several of the usual fixes to no avail including trying to un-install it with a view to reinstalling it. However when I try to uninstall it I’m getting a pop up saying: ” There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor” When I close that box, I get another box saying “Fatal error during installation” I had upgraded to v3.5.5 a couple of weeks ago without an issue. I tried this several times and downloaded it again from several different sites in the hope that it would update but it seems that I can’t uninstall it so I can’t re-install it. Any suggestions would be gratefully appreciated as I use this software often. Quote Link to comment Share on other sites More sharing options...
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