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Posted

Greetings!

First time using PaintNET my installation has failed, i consider its becouse of

i had splited my program files and documents and settings folder @ my win xp

home sp3 to another drive eg my windows installation are on drive c: but for

optimization purposes i moved program files and my documents folders to drive E:

and as far as i consider, thats cousing problem. This could be quite major bug

as far cloning the PaintNET files from another installation is running quite

fine under my settup. Ill take a look at this when ill hawe some free time, but

i still think this is quite serious and dev team must know it, becouse this is

totally preventing installation. Maybe Paint net needs its own installer package not .msi?

Error report says:

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 11722

Date: 2010.01.22.

Time: 1:30:33

User: R-974A9B99BE5C4\Roberts

Computer: R-974A9B99BE5C4

Description:

Product: Paint.NET v3.5.2 -- Error 1722. There is a problem with this Windows

Installer package. A program run as part of the setup did not finish as

expected. Contact your support personnel or package vendor. Action

_577D73A5_8502_4A32_A3DC_26C3DEF80357, location: E:\Program

Files\Paint.NET\SetupNgen.exe, command: /install DESKTOPSHORTCUT=1 PDNUPDATING=0

SKIPCLEANUP=1 "PROGRAMSGROUP=" QUEUENGEN=1

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 7b 34 46 37 37 46 36 45 {4F77F6E

0008: 45 2d 32 43 39 39 2d 34 E-2C99-4

0010: 39 46 37 2d 39 34 30 41 9F7-940A

0018: 2d 32 45 39 43 32 30 38 -2E9C208

0020: 43 33 42 45 31 7d C3BE1}

Best regards,

Roberts Andress,

  • 1 month later...
Posted

Hi again!

Its already month while i posted this bug, but still no reply from developers, i sent email report to. So what kind of is this? Noone can answer this, is it will be repaired or what, or how can avoid it?

Seems to no more donations form me though...

Posted

Hi,

I'm experiencing the same issue installing version 3.5.3 and after that 3.5.4 aswell.

This is happening with a clean new unattended Windows XP SP3 with dotNet3.5SP1 setup.

Installing paint.net from .msi silent 7zSFX in unattended mode at T13.(after dotNET3.5)

Before up to version 3.5.2 this allways ran fine without any error.

Now I have following error in event viewer:

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 11722

Date: 2010.03.01

Time: 11:49:53

User: AUTORITE NT\SYSTEM

Computer: JAY-WKS

Description:

Product: Paint.NET v3.5.2 -- Error 1722. There is a problem with this Windows

Installer package. A program run as part of the setup did not finish as

expected. Contact your support personnel or package vendor. Action

_577D73A5_8502_4A32_A3DC_26C3DEF80357, location: E:\Program

Files\Paint.NET\SetupNgen.exe, command: /install DESKTOPSHORTCUT=1 PDNUPDATING=0

SKIPCLEANUP=0 "PROGRAMSGROUP=" QUEUENGEN=1

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 7b 30 35 33 42 33 44 41 {053B3DA

0008: 38 2d 39 31 42 35 2d 34 8-91B5-4

0010: 36 38 32 2d 41 31 33 30 682-A130

0018: 2d 37 31 35 34 31 32 41 -715412A

0020: 31 41 32 35 32 7d 1A252}

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