Jump to content

encountering a problem and needs to close

Recommended Posts

I have several . Net framework versions loaded in add/remove programs namely

.net framerwork 1.1 and security update

.net framework 2.0 sp2 and a lot of updates like .asp. net etc

.net framework 3.0 sp 2 and eleven updates and finally

.net framework 3.0 sp1 and hotfix for microsoft .net framework 3.5 sp2 (KB953595)

Could the old versions be causing the program to close encountering a problem ? Would like to

try this program but can't get it working.

What can I try to get it working ?


Link to comment
Share on other sites

If you don't have .NET 3.5 SP1 installed, then you need to install it.

It's a free download from Microsoft, a link can be found here: http://www.getpaint.net/download.html

Link to comment
Share on other sites

Add/remove programs shows .net framework 3.5 sp1. might earlier versions be conflicting with paint.net ? I have reinstalled and uninstalled 3 X .net framework and paint.net but keep getting same problem "encountering a problem and must shut down"

Look forward to your help to try your program.

Link to comment
Share on other sites

I am using XP Pro SP2 with 2 gb of memory. I have all the latest updates but I believe I have a weird problem that effects me using paint.net as well as Microsoft Paint. I tried many many times to open a screen I saved and it automatically closed down just like when I ran paint.net so somewhere my problem effects both programs. I ran a virus program, Microsoft security essentials and although it found some viruses, it removed all of them. The bottom line something is happening in my system. The only way I was able to save the many screens was to paste them into PowerPoint. I am sending you these files and hope you will be able to figure out what my problem is. Since the powerpoint files aren't acceptable I converted all the files into png format and these files were acceptable .

Thanks a lot.




Link to comment
Share on other sites

I found the offending file and sent a email to the software vendor Free Video Converter. I uninstalled this program for the time being. So I print a screen did a pr int screen, pasted it into Paint and was able to save it, open the file but I have a new problem that I can't install your program. I don't know why but I am enclosing the file I was just able to save.

The email server of Compuserve isn't working for the last two days. Please answer me at ambertape@hotmail.com if possible. Compuserve doesn't know when they will have the mail server fixed so please answer me to both email addresses.


Link to comment
Share on other sites


I'm not sure what happens when you click on "Change".

To do the Repair option, click on the NET Framework

listing, then on "Click here for support information."

A window with a repair option should open up.


Uninstalling and re-installing may solve things,

give it a try.


Also, try doing a command line chkdsk scan with the

/f parameter, as described here:

chkdsk with /f parameter

Let it complete, then do a screenshot to post here.

Edited by Sarkut
Link to comment
Share on other sites


I seem to be running into additional problems. I ran chkdsk/f but I didn't see the screen as

I had a phone call and was away from my laptop. I am enclosing two .png files showing my

problems. I couldn't repair the .net framework 2.0 so I decided to download ver 2.0.

Unfortunately the file I downloaded was dosnetfx.exe and it asked for a a msi file which I didn't find on Microsoft only exe files. Bottom line I couldn't install the exe file and I didn't find netfx20a_X86.msi. I also can't remove framework 2.0 either so I need more help. I read about a cleanup tool for all the framework files by a Microsoft person named Aaron Stebner Web.

Look forward to your answers. Thanks.



Link to comment
Share on other sites

Check to see if you have "Microsoft .NET Framework 3.0" or 3.5 below the entry for 2.0. The error you're getting is because there are other items in Add/Remove Programs that are dependent on 2.0.

The .NET Framework stuff is confusing, so don't be too concerned if you're confused.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html


Link to comment
Share on other sites

I can't remove the remove these files. It won't let me let me remove 2.0 sp2, 3.0 sp2 and 3.5 sp2. So far I can't delete any of the .net framework files. Need another suggestion. Might it be possible to remove them in the registry ?

Have a Happy New Year



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...