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Can't install .NET Framework 3.5 SP1 or use Paint.NET. 3.36


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I have used Paint.net for the past two years. But recently when I tried to use Paint.NET. 3.36 I got the message “This application requires .NET Framework 3.5 SP1 or greater.”

I have .NET Framework 1.1 and .NET Framework 2.0 SP2 installed on my computer. I have tried to install every .NET Framework from 3.0 to 3.5 SP1. All installations failed.

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I am having this same problem, (but I think there is some kind of virus or something on my computer)... when I am on microsofts website and try to download net framework 3.5, the page always goes blank and I get the "page cannot be displayed" message.. If I found it anywhere else on any other website, that may work..

you can see my pictures of my net framework I have now and my problem with microsoft web pages... Im about to smash my computer is makes me so po'ed..

best of luck

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I have tried installing the following Microsoft .NET Framework versions that I downloaded from the Microsoft Download Center:

dotnetfx3.exe size 51,534 kb

dotnetfx3setup.exe size 2,877 kb

dotnetfx30SP1setup.exe size 2,460 kb

dotnetfx35setup.exe size 2,891 kb

NDP20SP2-KB958481-x86.exe size 8,772 kb

NDP30SP2-KB958483-x86.exe size 7,087 kb

NDP35SP1-KB958484-x86.exe size 1,392 kb

All failed approximately the same so I will outline my experience with dotnetfx3.exe.

1. The installer showed the Download and Install Progress screen and .NET Framework was installing.

2. Then the Download and Install Progress screen displayed the message

“An error occurred during setup. Setup is removing all installed files.”

3. Next the Setup Error screen stated “An error during setup. Installed files have been removed from your computer. For error information, see Error Log.”

The contents of the Error Log was:

[03/22/09,19:40:02] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603

[03/22/09,19:40:38] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.

[03/22/09,20:39:17] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603

[03/22/09,20:39:51] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.

[03/22/09,21:11:34] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603

[03/22/09,21:12:08] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.

[03/22/09,21:32:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603

[03/22/09,21:33:10] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.

[03/22/09,21:33:10] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.

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After doing some research and many attempts and failures I was finally able to install .NET Framework 3.5 SP1.

My research disclosed Windows XP SP3 blocks .NET security patches. This problem forces XP SP3 users to apply patches manually to complete vital updates. Since my OS is Win XP Home SP3 I had to install .NET Framework 3.5 SP1 manually.

Here's the procedure I used:

• Step 1: Download Aaron Stebner's .NET Framework cleanup tool. The .NET Framework cleanup tool is available for download at the following location:

http://cid-27e6a35d1a492af7.skydrive.li ... p_tool.zip

The download includes a Read Me file that explains how to use the cleanup tool.

• Step 2: From the Microsoft Download Center download .NET Framework Version 1.1 Redistributable Package, .NET Framework Version 2.0 Redistributable Package (x86), and .NET Framework 3.5 Service Pack 1.

• Step 3: Uninstall all existing versions of .NET Framework.

• Step 4: Run the .NET Framework cleanup tool. When the cleanup tool finishes it prompts for a computer restart.

• Step 5: Install .NET Framework Version 1.1 and .NET Framework Version 2.0 in that order.

• Step 6: Do a computer restart.

• Step 7: Install .NET Framework 3.5 Service Pack 1. Be patient it takes awhile to install.

After this the following versions of .NET Framework were installed on my computer: 1.1, 2.0 SP2, 3.0 SP2, and 3.5 SP1.

I then successfully installed Paint.NET. 3.36. Again be patient it takes awhile to install.

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I will definately have to try this... Do I have to uninstall all the hotfixes and updates of the net framework? (see previous post for link and pictures) or is that for the cleanup tool?

had I known this I would not have installed 3,5... or would not have done the system restore that probably screwed it up because it was just then installed...

great find

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  • 1 month later...

I have a Vista X86 64-bit (2 months old). I'm fairly computer-challenged. I don't know what .NET Framework means or where to find it on my computer. When I look in System Information, under Operating System it says my Service Pack is Service Pack1. When I look under Programs, one says "MSXML 4.0 SP2".

This post topic is my problem also. I went to Microsoft downloads and all the ones that apply to Vista x86 tell me: "None of the products are installed on this computer." or "This update does not apply to your system."

When I read what was done above, in this post, it's like reading Greek. If someone could give me step-by-step instructions on restoring my paint.net I would be eternally grateful!

I was going to uninstall paint.net and reinstall it to see if that would work, but I can't even remove it. I get a box saying "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Is that a Windows problem, or a paint.net problem?

I desperately need my paint.net! Any help would be greatly appreciated.

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went to install 3.36, and got a fatal error during installation.

wound up going to , as I wanted to update, and snagged the last good installer(V3.07(final release build 3.07.2683.42092) and it went in).

I havent a clue how to update my .net installation, as I'm running vista home premium 32bit.

still, this works for me, so, not really much of a complaint, just irritated grumbling.

Universal Law #001: anything and everything that could possibly go wrong can and probably will, and, most likely, at the least opportune time

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  • 9 months later...
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