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Cola

Zune 30g fail SOLUTION (read first post)

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My zune,Jake2k's zune and his girlfriends zune all failed this morning and im sure some of you may be in the same position.I looked into it online and it is actually happening everywhere.Here is a site with a bit more about it.The only thing i am trying is letting the battery die and then plugging it into my computer and seeing what i can do.Feel free to share and tips ideas or the infinite complaints im sure zune users will have.

http://gizmodo.com/5121311/reports-30gb-zunes-failing-everywhere-all-at-once

Good luck everyone

Solution

The problem with the zune was due to the year of release being a leap year so it had conflicting 08-09 dates.I let my battery die and started it up today 1/1/09 and it is working as microsoft said.Not sure if you need to let your battery die but if your screen is frozen and you cant do anything let your battery die enough to be giving you the charge battery icon,then plug it into a charge source (your pc or a wall adapter or whatever you may use to charge your zune)and after it gets charged enough to start you should once more have a working 30g zune.Good luck all if you have any questions i will do my best to answer them.

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its just really good to know we are not alone.When it first happened to mine i thought i messed something up.Then i heard from Jake that his and his girlfriends were doing the same.Looked into it and found out there were a lot of angry zune 30g users as they woke up to use them.If i hear of a fix i will definitely post it!

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Microsoft's official comment to the Zune 30g users

We are aware that customers with the Zune 30GB are experiencing issues with their Zune device. We are actively working now to isolate the issue and develop a solution to address it. We will keep customers informed on next steps via the support page on zune.net (zune.net/support).

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Are Zunes capable of recieving wireless signals? If they are, maybe there was an organized broadcast of some Zune virus someone developed...I don't know, just a shot in the dark there... :|

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Zunes are indeed capable of receiving wireless signal,but you must be in range of wi-fi and you must have it turned on your zune.I keep mine off since i never use it and it drains the battery a bit quicker which means there was no way for me to receive it if that is how it was sent out.That is a good idea though and maybe to some degree in some way it may have something to do with it,i know its a shot in the dark but maybe thats how it was received and just didnt go off until now.Who knows,and microsoft may keep it on the hush hush and just tell you how to fix it and not what was wrong.Only time will tell,i just wish they'd hurry up,this is a bad way to start a new year.

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They do have wireless capabilities, but it doesn't work like that. Perhaps a virus/error in the last firmware update?

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They do have wireless capabilities, but it doesn't work like that. Perhaps a virus/error in the last firmware update?

Correct.

Don't upgrade to the new firmware, your Zune will die, and you'll have to manually reset it.

EDIT: I was wrong, it's apparantely a "time-bomb" in the first-generation Zune machines.

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Seems to be related to the leap year or something like that, it also seems to only effect the 30 gig models that were updated to the newest firmware, I don't really care what caused it I just want mine back! And if they can't fix it then I better get a package in the mail with my new 120 gig zune free from Microsoft haha.

I know one thing, work goes by a lot slower when you got nothing to listen to but the radio :x

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Thank god it's only an issue.

I thought Zunes failing mysteriously all over the world would be somewhat more than just an issue.

We are aware that customers with the Zune 30GB are experiencing issues with their Zune device

But seriously, though, that sucks. I wouldn't want my ZEN just failing all of a sudden. :(

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Another mp3 player, i think Iriver?

Fake edit: Nope it's made by Creative :lol:

Can you imagine what would would go down if the iPods went out o_O

Real edit: M$ released a statement basically saying just wait till tomorrow and the problem should fix itself .

More info here and here.

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Another mp3 player, i think Iriver?

Fake edit: Nope it's made by Creative :lol:

Can you imagine what would would go down if the iPods went out o_O

Oh Jesus. That would be terrible. Millions of people would be pissed.

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Hopefully the fix will really happen and we can put this whole mess behind us.I hope they stop this from happening in the future aswell.

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Well, with their proposed fix of "turn it on tomorrow, and it'll work just fine", I'm guessing it has something to do with the fact that this year was a leap year. Something time-aware was mis-programmed, saw it was day 366 of 365, and freaked out, locking the system.

You think: "Ah, that can't be it. How could someone miss something so simple?"

Remember, this is Microsoft we're talking about. ;)

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Well, with their proposed fix of "turn it on tomorrow, and it'll work just fine", I'm guessing it has something to do with the fact that this year was a leap year. Something time-aware was mis-programmed, saw it was day 366 of 365, and freaked out, locking the system.

You think: "Ah, that can't be it. How could someone miss something so simple?"

Remember, this is Microsoft we're talking about. ;)

LMAO, so true though

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