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Pay for app again?


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Let's check first that you are actually running the Store version and do not inadvertently have the Classic version installed as well.

Please reply with your paint.net Diagnostics:

1. Start paint.net

2. Click :Settings: Settings (top right of the paint.net window)

3. Click Diagnostics

4. Click Copy to clipboard

5. Click the 'eye' icon on the forum reply to create a Spoiler section, then Ctrl+V to paste the Diagnostics

 

 

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This can happen if you signed in with a different account than the one you used to purchase it with.

 

There are updates -- 5.0.13 is the latest, and it is published on the Store.

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