Dedj Posted August 13, 2023 Share Posted August 13, 2023 While working on a '*.jpg file', the screen goes black. My computer is still running but does not respond to any command (ALT+F$, CTRL+ALT+DEL, etc.) There is no crash log. Sometimes I can work for 30 min before it happens but when it start happening, it happens increasingly every few minutes. And of course, I loose any modifications made since last save. Can you help? Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted August 13, 2023 Share Posted August 13, 2023 2 hours ago, Dedj said: Pgm stops functioning ... What is Pgm? 2 hours ago, Dedj said: ... the screen goes black. My computer is still running but does not respond ... Try restarting the graphics driver by pressing: Win + Ctrl + Shift + B 2 hours ago, Dedj said: Can you help? Please post the diagnostic information found within paint.net. Settings -> Diagnostics -> Copy to clipboard. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Rick Brewster Posted August 13, 2023 Share Posted August 13, 2023 This does sound like a GPU driver or a hardware configuration/failure issue. It could also be overheating. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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