Greg W Posted January 22 Share Posted January 22 My paint.net continues to fail on startup. I've tried rebooting, and updating the program from the Microsoft store. Was running 5.0.8410 which also was failing in the same way based on the "event viewer". I don't know what else to do since I'm running Windows 10 S so I can only load apps from the store. Faulting application name: PaintDotNet.exe, version: 5.1.8421.12454, time stamp: 0x63cb8c50 Faulting module name: coreclr.dll, version: 7.0.222.60605, time stamp: 0x638f9099 Exception code: 0xc0000005 Fault offset: 0x000000000022bff7 Faulting process id: 0x1774 Faulting application start time: 0x01d92ea89bf9a9d8 Faulting application path: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_5.1.8421.0_x64__h55e3w7q8jbva\PaintDotNet.exe Faulting module path: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_5.1.8421.0_x64__h55e3w7q8jbva\coreclr.dll Report Id: b5cc5c57-a2a1-4d79-9e54-46195c94b7ae Faulting package full name: dotPDNLLC.paint.net_5.1.8421.0_x64__h55e3w7q8jbva Faulting package-relative application ID: dotPDNLLC.paint.net Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 23 Share Posted January 23 Can you try running the portable x64 version from here? https://github.com/paintdotnet/release/releases Does it also fail to startup? Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Greg W Posted January 24 Author Share Posted January 24 Unfortunately, because I am running in S mode, I can't run any program that isn't loaded from the store. See attached screenshot. I could turn S mode off but it is a one-way switch. Once off, no turning back on. Paint.net used to work until recently, and I would expect anyone else running windows 10/11 in S mode will have the same problem. I like the extra security of S mode and I might have to get another computer just to get paint.net working if no one has a solution since I really need paint.net for work. Quote Link to comment Share on other sites More sharing options...
Greg W Posted January 28 Author Share Posted January 28 I've tried uninstalling paint.net and then reloading it from the microsoft store as well as multiple reboots. However, paint.net consistently fails to start with the event viewer error of the application along with the following .net error also from the event viewer. Any suggestions would be appreciated. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 28 Share Posted January 28 Okay let me investigate this. I can run Windows 10 S in a virtual machine and see if Paint.NET loads up for me. There could be something that changed in .NET 7 that broke this. I'll should know more later today or by tomorrow. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 28 Share Posted January 28 Okay it does work for me if I load things up with "S" mode enabled. The app opens, and there are no errors in Event Log regarding the S-mode "code integrity" stuff. So that just means it's not S mode's "fault", but that's important to rule out at least. It also means that disabling S mode would not likely fix this issue for you. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Greg W Posted January 29 Author Share Posted January 29 Thank you for continuing to investigate. One thing that I've noticed that I haven't noted is that Paint.net used to work on this machine. I've only had this laptop a few months since my older computer crashed and needed to be replaced. As purchased, it was running Windows 10 S. I just don't know what has changed in the past month to have it stop working. I've had a few system updates since then and since paint.net started failing, I've also gone through a variety of uninstalls and install of paint.net. Lastly, upgraded to windows 11 S as another try to fix on my end. Let me know if there is anything you think I should or can do. I don't know if or how to get back to the exact configuration when I purchased the laptop and installed paint.net when it was working. Again, thanks for your help, Greg Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 29 Share Posted January 29 We've seen a few programs cause problems, such as Avast antivirus, or anything that is related to the GPU (such as overclocking or framerate counters), screen recording/broadcasting, window management, or many programs from Stardock (WindowBlinds, Start11, etc.). "A-Volute", something related to audio, is also known to cause crashes after you've upgraded from Win10 to Win11 and have not updated A-Volute. Check to see if you have anything like those. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
BoltBait Posted January 29 Share Posted January 29 I wonder if there is an incompatibility between WxS and .net 7 Quote Download: BoltBait's Plugin Pack | CodeLab | and a Computer Dominos Game Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 29 Share Posted January 29 @BoltBait, I already tested 5.0.1 in “S mode” and it booted up fine. See above. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Greg W Posted January 30 Author Share Posted January 30 I am not sure about how to check for all the software packages that you mentioned so I reinstalled windows within settings (System - Recovery - Reset PC). This removed all of my apps and should reset my PC back to default conditions. After the re-install it came back with windows 11 S (not the original 10 S). I downloaded paint.net from the store and installed it. Unfortunately, all is still the same. Paint.net powers up for a few seconds and then closes. The event viewer shows the same sets of errors. I proceeded to download all of the windows updates but paint.net still fails within a few seconds of loading. I'm not going to load any other apps at this point with the hopes you can suggest something else for me to try. Is it of any significance that this laptop is a Dell Inspirion? Thanks again, Greg Quote Link to comment Share on other sites More sharing options...
Pixey Posted January 30 Share Posted January 30 7 hours ago, Greg W said: Is it of any significance that this laptop is a Dell Inspirion? I'm running a Dell Inspiron and am not having any problems, but I'm on the 'Classic' version of paint.net Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 30 Share Posted January 30 I don't think being a Dell Inspiron is a factor. What type of CPU do you have? It's possible there is a specific CPU that .NET is incompatible with right now (it would be a bug in .NET if that's the case). You can right click on the Start button -> System, and then take a screenshot of the Device Specifications and Windows Specifications, then paste it here, like so. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Greg W Posted January 31 Author Share Posted January 31 Let me know if this helps. Thanks, Greg Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 31 Share Posted January 31 You're using the initial version of Windows 11, which is probably not the problem, but Microsoft released an updated version called 22H2 (2022, released in 2nd half). If we're lucky then it will help. So, go to Windows Update and make sure you have all updates installed and applied. You may need to Check for Updates, let them install, restart, and then repeat that process until it finally says you don't have any updates (and even then, click Check for Updates one more time just to be sure). Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Greg W Posted February 1 Author Share Posted February 1 I'm all up to date as far as Windows Updates says. However, nothing has changed as far as the version. I will check again over the next few days and see if anything changes. Thanks, Greg Quote Link to comment Share on other sites More sharing options...
Greg W Posted February 4 Author Share Posted February 4 Windows found the 22H2 version and I got it installed. Here is my current install summary. Unfortunately, paint.net still fails within a few seconds after loading. I get the same errors in the event viewer for the Application and .net files. Let me know if you have any more suggestions. Thanks, Greg Quote Link to comment Share on other sites More sharing options...
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