mpoirier Posted September 2, 2022 Share Posted September 2, 2022 Hello! I have been using Paint.net for a long time without problem. This latest version gives an error 1603 when trying to install and will not not go further. I uninstalled previous version and removed all related folders and registry key. Still will not install... Unfortunately now I get same error with version 4.3.11... 😞 Windows 10 PRO up to date. Any idea ?  Thanks ! Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted September 2, 2022 Share Posted September 2, 2022 Hi @mpoirier  Sounds like you have an existing paint.net installation that has become broken. Please use this utility to remove the broken installation: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed  Afterwards, you should be able to install paint.net anew. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery |  My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
mpoirier Posted September 2, 2022 Author Share Posted September 2, 2022 Wow, what a fast response !!! Thanks !!! Â I ran the diag app and it supposedly removed some corrupt registry keys... Â Unfortunately I get same error 1603 trying to install v4.3.12. Â What is the meaning of error 1603 ? Â Â Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted September 2, 2022 Share Posted September 2, 2022 5 minutes ago, mpoirier said: What is the meaning of error 1603 ?  It means an Error (any fatal error) occurred during installation.  To see the specific error code/message, you have to run the MSI with verbose logging. If you're technically inclined and comfortable with that, here's the command: msiexec /i paint.net.4.3.12.winmsi.x64.msi /L*V %UserProfile%\Desktop\pdn.log  As you can see, it will place a log file on your desktop.  The needed MSI file can be found here: https://github.com/paintdotnet/release/releases  MSI error code can be found here: https://docs.microsoft.com/en-us/windows/win32/msi/error-codes Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery |  My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
mpoirier Posted September 2, 2022 Author Share Posted September 2, 2022 Tried the MSI file, but no luck... Â Attached the LOG file as ZIP. ( several errors but none in 16xx range... Â I got scared and re-installed successfuly some apps (Notepad++, Git, WinDiff...) just to be sure it is not my system that prevents installs... Â Â pdn.zip Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted September 2, 2022 Share Posted September 2, 2022 I see this in the log: DEBUG: Error 2203: Database: C:\WINDOWS\Installer\inprogressinstallinfo.ipi. Cannot open database file. System error -2147287037  Do you have any sort of third-party anti-malware software running? Those can interfere with installations sometimes.  25 minutes ago, mpoirier said: I got scared and re-installed successfuly some apps (Notepad++, Git, WinDiff...)  I don't think any of those actually use the Windows Installer (MSI). For example, I know Notepad++ uses an NSIS installer. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery |  My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
mpoirier Posted September 2, 2022 Author Share Posted September 2, 2022 You are right ! Â All MSI files display same problem ! Will investigate... Â I guess your exe installer downloads a MSI installer file ? Â Thanks again ! Â Quote Link to comment Share on other sites More sharing options...
Solution mpoirier Posted September 17, 2022 Author Solution Share Posted September 17, 2022 Actually, all MSI install files just refused to install ! Reinstalled Windows and it fixed the MSI issue...  Quote Link to comment Share on other sites More sharing options...
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