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can't install paint.net -- website error / SSL issues


Go to solution Solved by Rick Brewster,

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2 hours ago, IDontKnow said:

so i should just temporarily disable my firewall? because my network connection is fine 

 

I'm not sure if that's the right solution but you can try it out and tell us if it works.

 

I'm inclined to think there's something wrong with the way I installed the new SSL certificate. That stuff is super confusing, as my hosting provider doesn't have a nice simple solution like LetsEncrypt.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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  • Rick Brewster changed the title to can't install paint.net -- website error / SSL issues

I've merged all of these threads together so we have 1 place to discuss and figure this out

 

I just installed a new CA certificate on the websites (getpaint.net and dotpdn.com). Hopefully that's all that's needed, but I'm flying a bit blind here so we'll see.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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There seems to be some pretty bad problems with the website host right now. I've been having intermittent issues for awhile, I think it's just time for a new hosting provider.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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  • Solution

For now everyone can install using the offline installer available here: https://github.com/paintdotnet/release/releases

 

You almost certainly want the "x64" installer unless you're on a 32-bit "x86" system. (It will let you know if you downloaded the wrong one, you can't actually cause any harm.)

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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I've migrated getpaint.net and dotpdn.com over to new hosting. The DNS will take "time" to propagate, with the amount of time depending on the local system and the ISP, and everything in-between. Up to 72 hours, so I hear.

 

My phone, via AT&T's LTE network, already has dotpdn.com's new DNS, but my PC does not. getpaint.net was changed over a few hours later so there's more waiting involved.

 

Hopefully this will all just flush out over the next day or two.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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Also, with regards to the downloader sitting there spinning the progress bar for 10 minutes and not letting you cancel it, I'm working on a fix for that as well. That should not have been happening -- at worst it should have responded within 30 seconds.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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