_FlamingFire_ Posted June 12, 2022 Share Posted June 12, 2022 When i booted up my pc today, paint.net was gone. I was like: ok lets install it again. I downloaded the installer, ran it, and the progress bar went backwards! pls help! i depend on this program Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted June 12, 2022 Share Posted June 12, 2022 Sounds like you have an existing paint.net installation that has become broken. Please use this utility to remove the broken installation: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Afterwards, you should be able to install paint.net anew. Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
_FlamingFire_ Posted June 12, 2022 Author Share Posted June 12, 2022 (edited) ok, but wich one shoud/can i delete? like whats it called? can't find it in the menu a Edited June 12, 2022 by _FlamingFire_ Quote Link to comment Share on other sites More sharing options...
Pixey Posted June 12, 2022 Share Posted June 12, 2022 Please try to download from the offline installer and see if it works: https://github.com/paintdotnet/release/releases Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
_FlamingFire_ Posted June 12, 2022 Author Share Posted June 12, 2022 31 minutes ago, Pixey said: Please try to download from the offline installer and see if it works: https://github.com/paintdotnet/release/releases still not work ;-; (i tried the all) Quote Link to comment Share on other sites More sharing options...
Pixey Posted June 12, 2022 Share Posted June 12, 2022 5 hours ago, _FlamingFire_ said: ok, but wich one shoud/can i delete? like whats it called? When you couldn't find it, did you try the option "Not listed"? Try that tool again and then pick > Not listed and enter the Product Code. The Product Key can be found: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\paint.net Click on the paint.net and on the right-hand side, copy the Product Code. It will look like this: If it finds anything, delete and then try to install again. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
_FlamingFire_ Posted June 13, 2022 Author Share Posted June 13, 2022 21 hours ago, Pixey said: When you couldn't find it, did you try the option "Not listed"? Try that tool again and then pick > Not listed and enter the Product Code. The Product Key can be found: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\paint.net Click on the paint.net and on the right-hand side, copy the Product Code. It will look like this: If it finds anything, delete and then try to install again. i can't find the Product code anywhere Quote Link to comment Share on other sites More sharing options...
Pixey Posted June 13, 2022 Share Posted June 13, 2022 Do you have Windows 10 or 11? Also, what anti virus software do you have? Also, have a look for a crash log, found via: C:\Users\Your name\AppData\Local\paint.net\Crash Logs Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
_FlamingFire_ Posted June 13, 2022 Author Share Posted June 13, 2022 windows 11 and windows defender Quote Link to comment Share on other sites More sharing options...
Pixey Posted June 13, 2022 Share Posted June 13, 2022 The only other thing I can suggest, is to try this to look for corrupted files: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca Did you have the Classic version, or did you buy paint.net from the Windows Store? Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted June 13, 2022 Share Posted June 13, 2022 1 hour ago, Pixey said: Did you have the Classic version, or did you buy paint.net from the Windows Store? (the screenshot above indicates the Classic version -- the Store version doesn't have an "installer") 1 Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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