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Problem installing 4.3.8 - unhandled exception


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Hi there - I'm unable to install 4.3.8 - I've followed all the steps, including the MS tool to fix install problems. I'm trying to install on a company laptop, and I'm guessing some of the corporate safety/policy tools might be interfering with the install? I'm attaching a screenshot of the unhandled exception, and I'm going to check with with our IT department also, thanks! Love the product, keep up the good work, it's worth it!

 

Hmmm - trying to share the image, hope this works https://drive.google.com/file/d/1MI2D4A7_d0jAqsvlybYVtzhYMOPYUSKE/view?usp=sharing

 

If not - the exception is like this: "ICSharpCode.SharpZipLib.Zip.ZipException: Compressed size mismatch between central header (63867982) and local header (0)

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It looks like the downloaded ZIP file (not the one you downloaded, the one that the installer downloads) was corrupt. You can try running it again, which will redo the download, or you can try using the offline installer https://github.com/paintdotnet/release/releases/tag/v4.3.8

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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