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MAKE SURE YOU HAVE THE LATEST VERSION


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We've been getting a lot of questions and "bug reports" lately that are easily solved by just installing the latest version of the app.

 

If you're about to make a post here in Troubleshooting, and you don't have the latest version of the app, STOP. First, get the latest version.

 

It's very simple for you to do, and it avoids wasting a whole bunch of other people's time while we figure out that the real problem is that you haven't installed the latest update.

 

If you're using the Microsoft Store version of the app, rest easy, you've already got the latest version (plus or minus 48 hours, usually).

 

Here's how to make sure you're up-to-date:

 

1. Open the app

 

2. Click on "Settings". It's the gear icon at the top right of the main window.

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3. Click into the "Updates" section.

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4. Make sure "Automatically check for updates when paint.net starts" is checked

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5. Click the "Check Now" button

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This is non-negotiable -- if you refuse to install the latest version, we will not help you and your post will be closed. If you "can't" or "won't" install the latest version, or you think you're an exception, or you have "opinions" about "updates", then too bad. If your OS is too old to run the latest version of the app then you need to update your OS. If your computer is too old to run a version of Windows that can run the latest version of Paint.NET then you will need to upgrade your computer.

 

There is no support for older versions. AT. ALL. No exceptions.

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The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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There is one exception to "no support for older version": If you're having trouble installing or updating to the latest version, that's certainly something we'll help with 👍🏼

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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