Rectangle selection is not work sometimes

Thrafic · December 7, 2021

So sometimes rectangle selection doesn't work I can select but when I release lmb it doesn't select anything have idea how to fix it

Edited December 7, 2021 by Thrafic
Typo

toe_head2001 · December 7, 2021

Please ensure you're using the correct Selection Mode.

https://www.getpaint.net/doc/latest/SelectionTools.html#11

NinthDesertDude · December 7, 2021

alternatively, your mouse could just be faulty and double click sometimes with left mouse button. I've had two mice do exactly that

Thrafic · December 8, 2021

im not that dumb

is just didnt select dont talk abot mouse to me

Rick Brewster · December 8, 2021

Are you using the latest version of the app (4.3.4) ? There was a memory leak that I fixed in the selection rendering code. It could either cause a crash, or cause the selection to not render at all. (If the selection renderer catches an exception, it just drops it on the floor and proceeds w/o drawing anything -- which is preferable to a crash.)

Michael Ng · September 25, 2022

Nah, I'm also encountering same issue in 4.3.12.
If you open many images (min. 5 in my cases), either file size is big or dimension is large, the first image will always be unable to use select rectangle tool.
Moreover, if you go to edit the last image you put into paint.net and save, then return to the beginning page, there are high chance that this situation will reoccur.

StudioLoading · November 4, 2022

Me too. On v 4.3.12
Selection Tool is quite messy, from this morning actually.
I open a new image
Select Selection Tool in Normal mode.
(**) I move the mouse around inside the image, I see the mouse pointer as a bigger + symbol, with a dashed rectangle.
I left click to start a selection and here starts the mess. The mouse pointer changes to a tiny little cross. I move the mouse, with left button still pushed, and nothing happens. I release the left mouse button, and start to move the cursor. A Selected area is drawn.
If I left click, nothing happens. If I right click, nothing happens. If I click left and right, selection stops drawning and stands still.
I restart the software, restart the entire PC, but this issue won't go away.
If I combo Ctrl+D, the situation moves back to normal (**)

It's almost impossible to work there. What should I do?

toe_head2001 · November 4, 2022

@StudioLoading,

Please post the diagnostic information found within paint.net.

Settings -> Diagnostics -> Copy to clipboard.

StudioLoading · November 6, 2022

@toe_head2001

Application paint.net 4.3.12 (Stable 4.312.8267.29064)
Build Date sabato 20 agosto 2022
Install type Classic

Rendering accelerato via hardware (GPU) True
Remote session False
Animazioni True
DPI 96 (1,00x scale)
Lingua it-IT

OS Windows 7 Professional Service Pack 1 x64 (6.1.7601.0)
Runtime .NET 6.0.8 x64
Physical Memory 4.788 MB

CPU AMD Ryzen 5 5500U with Radeon Graphics
Speed ~2096 MHz
Cores / Threads 6 / 6
Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2

Video Card Software Adapter
Dedicated Video RAM 0 MB
Dedicated System RAM 0 MB
Shared System RAM 2.394 MB
Vendor ID 0x0000
Device ID 0x0000
Subsystem ID 0x00000000
Revision 0
LUID 0x1200000000
Flags None
Graphics Preemption DmaBufferBoundary
Compute Preemption DmaBufferBoundary
Outputs 1 (0 attached)
Feature Level Direct3D_11_0
DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc
Maximum Bitmap Size 16777216

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IMM32.DLL C:\Windows\system32\IMM32.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF.dll C:\Windows\system32\MSCTF.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
hostfxr.dll .\hostfxr.dll, version=6,0,822,36306 @Commit: 55fb7ef977e7d120dc12f0960edcff0739d7ee0e
api-ms-win-crt-filesystem-l1-1-0.dll .\api-ms-win-crt-filesystem-l1-1-0.dll, version=10.0.22000.194 (WinBuild.160101.0800)
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ole32.dll C:\Windows\system32\ole32.dll, version=6.1.7601.24537 (win7sp1_ldr_escrow.191114-1547)
OLEAUT32.dll C:\Windows\system32\OLEAUT32.dll, version=6.1.7601.24537
api-ms-win-crt-utility-l1-1-0.dll .\api-ms-win-crt-utility-l1-1-0.dll, version=10.0.22000.194 (WinBuild.160101.0800)
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MSCOREE.DLL C:\Windows\SYSTEM32\MSCOREE.DLL, version=4.0.40305.0 (Main.040305-0000)
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PROPSYS.dll C:\Windows\system32\PROPSYS.dll, version=7.00.7600.16385 (win7_rtm.090713-1255)
gdiplus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24542_none_1459e0f08b91b367\gdiplus.dll, version=6.1.7601.24542 (win7sp1_ldr_escrow.191209-2211)
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BCrypt.dll C:\Windows\system32\BCrypt.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707)
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bcryptprimitives.dll C:\Windows\system32\bcryptprimitives.dll, version=6.1.7601.23451 (win7sp1_ldr.160511-0600)
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rsaenh.dll C:\Windows\system32\rsaenh.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
RpcRtRemote.dll C:\Windows\system32\RpcRtRemote.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)
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dwmapi.dll C:\Windows\system32\dwmapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
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CRYPT32.dll C:\Windows\system32\CRYPT32.dll, version=6.1.7601.24542 (win7sp1_ldr_escrow.191209-2211)
MSASN1.dll C:\Windows\system32\MSASN1.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)
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dwrite.dll C:\Windows\system32\dwrite.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)
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WINSTA.dll C:\Windows\system32\WINSTA.dll, version=6.1.7601.18540 (win7sp1_gdr.140716-1508)
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d3d11.dll C:\Windows\system32\d3d11.dll, version=6.2.9200.16570 (win8_gdr.130327-1526)
UIAutomationCore.dll C:\Windows\system32\UIAutomationCore.dll, version=7.0.0.0 (win7_rtm.090713-1255)
PSAPI.DLL C:\Windows\system32\PSAPI.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)
OLEACC.dll C:\Windows\system32\OLEACC.dll, version=7.0.0.0 (win7sp1_gdr.110826-1504)
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netstandard.dll .\netstandard.dll, version=6.0.822.36306
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Crc32.NET.dll .\Crc32.NET.dll, version=1.2.0.5
System.Security.Cryptography.Primitives.dll .\System.Security.Cryptography.Primitives.dll, version=6.0.822.36306
System.Text.RegularExpressions.dll .\System.Text.RegularExpressions.dll, version=6.0.822.36306
Newtonsoft.Json.dll .\Newtonsoft.Json.dll, version=13.0.1.25517
System.Linq.Expressions.dll .\System.Linq.Expressions.dll, version=6.0.822.36306
System.Runtime.Numerics.dll .\System.Runtime.Numerics.dll, version=6.0.822.36306
winmm.DLL C:\Windows\system32\winmm.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)
System.Runtime.CompilerServices.Unsafe.dll .\System.Runtime.CompilerServices.Unsafe.dll, version=6.0.822.36306
explorerframe.dll C:\Windows\system32\explorerframe.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
DUser.dll C:\Windows\system32\DUser.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
DUI70.dll C:\Windows\system32\DUI70.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
System.Net.Http.dll .\System.Net.Http.dll, version=6.0.822.36306
System.Net.Primitives.dll .\System.Net.Primitives.dll, version=6.0.822.36306
System.Diagnostics.DiagnosticSource.dll .\System.Diagnostics.DiagnosticSource.dll, version=6.0.822.36306
System.Net.Security.dll .\System.Net.Security.dll, version=6.0.822.36306
System.Security.Cryptography.X509Certificates.dll .\System.Security.Cryptography.X509Certificates.dll, version=6.0.822.36306
iphlpapi.dll C:\Windows\system32\iphlpapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
NSI.dll C:\Windows\system32\NSI.dll, version=6.1.7601.23889 (win7sp1_ldr.170810-1615)
WINNSI.DLL C:\Windows\system32\WINNSI.DLL, version=6.1.7601.23889 (win7sp1_ldr.170810-1615)
DNSAPI.dll C:\Windows\system32\DNSAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
WS2_32.dll C:\Windows\system32\WS2_32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
dhcpcsvc6.DLL C:\Windows\system32\dhcpcsvc6.DLL, version=6.1.7601.24498 (win7sp1_ldr_escrow.190712-1655)
dhcpcsvc.DLL C:\Windows\system32\dhcpcsvc.DLL, version=6.1.7601.24498 (win7sp1_ldr_escrow.190712-1655)
winhttp.dll C:\Windows\system32\winhttp.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
webio.dll C:\Windows\system32\webio.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)
SspiCli.dll C:\Windows\system32\SspiCli.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707)
credssp.dll C:\Windows\system32\credssp.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707)
CFGMGR32.dll C:\Windows\system32\CFGMGR32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)
System.Net.Sockets.dll .\System.Net.Sockets.dll, version=6.0.822.36306
mswsock.dll C:\Windows\system32\mswsock.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
wship6.dll C:\Windows\System32\wship6.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
wshtcpip.dll C:\Windows\System32\wshtcpip.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)
System.Threading.Overlapped.dll .\System.Threading.Overlapped.dll, version=6.0.822.36306
System.Net.NameResolution.dll .\System.Net.NameResolution.dll, version=6.0.822.36306
rasadhlp.dll C:\Windows\system32\rasadhlp.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
fwpuclnt.dll C:\Windows\System32\fwpuclnt.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
schannel.DLL C:\Windows\system32\schannel.DLL, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707)
Normaliz.dll C:\Windows\system32\Normaliz.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
secur32.dll C:\Windows\system32\secur32.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707)
ncrypt.dll C:\Windows\system32\ncrypt.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
System.Security.Cryptography.Encoding.dll .\System.Security.Cryptography.Encoding.dll, version=6.0.822.36306
USERENV.dll C:\Windows\system32\USERENV.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)
GPAPI.dll C:\Windows\system32\GPAPI.dll, version=6.1.7601.23452 (win7sp1_ldr.160512-0600)
System.IO.Compression.dll .\System.IO.Compression.dll, version=6.0.822.36306
K4os.Compression.LZ4.dll .\K4os.Compression.LZ4.dll, version=1.2.15
XmlLite.dll C:\Windows\system32\XmlLite.dll, version=1.3.1001.0
MsftEdit.DLL C:\Windows\system32\MsftEdit.DLL, version=5.41.21.2510
setupapi.DLL C:\Windows\system32\setupapi.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)
DEVOBJ.dll C:\Windows\system32\DEVOBJ.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

toe_head2001 · November 6, 2022

11 minutes ago, StudioLoading said:

OS Windows 7 Professional Service Pack 1 x64 (6.1.7601.0)
CPU AMD Ryzen 5 5500U with Radeon Graphics

Video Card Software Adapter

This is a very unsupported system.

I'm not surprised you're having issues. You're running Windows 7 on hardware that doesn't even have drivers for Windows 7.

At the bear minimum, you have no Ryzen chipset drivers and no Radeon GPU drivers. I wonder what other hardware components are not operating correctly.

StudioLoading · November 7, 2022

I am operating from a local Oracle Virtual Machine.

The hardware is actually a Ryzen 5: https://www.amazon.it/gp/product/B08VDJFJ8S

more officially: https://www.lenovo.com/ph/en/laptops/ideapad/s-series/IdeaPad-5-14ARE05/p/88IPS501392

Win 7 is not supported then?

Ego Eram Reputo · November 7, 2022

Do you have the Platform Update installed? It's a requirement for Classic installs under Win 7. See https://www.getpaint.net/doc/latest/SystemRequirements.html

Reminder:

null54 · November 8, 2022

1 hour ago, Ego Eram Reputo said:

It's a requirement for Classic installs under Win 7.

Paint.NET will install it automatically if it is not present.

Rick Brewster · November 8, 2022

25 minutes ago, null54 said:

Paint.NET will install it automatically if it is not present.

Yeah you wouldn’t be able to launch PDN without it — Direct2D v1.1 is utilized right away at startup

Rick Brewster · November 8, 2022

16 hours ago, StudioLoading said:

I am operating from a local Oracle Virtual Machine.

The hardware is actually a Ryzen 5: https://www.amazon.it/gp/product/B08VDJFJ8S

more officially: https://www.lenovo.com/ph/en/laptops/ideapad/s-series/IdeaPad-5-14ARE05/p/88IPS501392

Win 7 is not supported then?

Ryzens don’t support Windows 7, they don’t have drivers or proper HAL support IIRC. There have been a few problems because of this over the years. PDN v4.2.x would occasionally crash due to a multithreading issue that only existed on this configuration (the code was actually fine).

StudioLoading · November 8, 2022

Alright,

so this is not correct on getpaint website?

Otherwise, what's the latest paint.net version fully working on Windows 7 ?

Thank you

F

Rick Brewster · November 8, 2022

This is about the Ryzen series of CPUs -- they don't support Windows 7. Paint.NET does support Windows 7 -- for a little while longer, at least.

StudioLoading · November 9, 2022

Wait, Win7 is not sopportted by the hardware it's currently running on? I don't get what are you suggesting to do to fix that selection problem.

Thank you

F

mariawe1.9.9.1 · December 30, 2022

Unbelievable, PDN devs avoiding the question by steering the thread off topic..this must be the first time it has happened hahaha..

I had this problem a few times these past three years. Today I had this problem again with one PDN tab (just one, new ones and old ones had working selection tools). I am using latest PDN version on latest version of Windows 10 with updated drivers and everything. It's same as what StudioLoading described—it says I used the selection tool in history but it doesn't actually select anything, nor does a selection box show. It is not on 'negate' or anything.

Rick Brewster · December 30, 2022

No need for sarcasm. It doesn’t help.

Try the 5.0 beta, I did find and fix a bug in the bowels of the canvas UI code.

Rectangle selection is not work sometimes

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