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An I/O error occurred when writing to file


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Hello 

 

I try to resize my image from low resolution to a higher but when I save it I get error An I/O error occurred when writing to file.

 

I copy below the details for the error so please help me

 

Exception:

System.IO.FileNotFoundException: Could not find file 'C:\Users\Adiana\Pictures\Bronx Street Pictures\Bathgate and 183rd St.jpg.0.pdnSave'.
File name: 'C:\Users\Adiana\Pictures\Bronx Street Pictures\Bathgate and 183rd St.jpg.0.pdnSave'
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
   at PaintDotNet.IO.SaveTransaction..ctor(String path, FileMode fileMode, FileAccess fileAccess, FileShare fileShare, FileOptions fileOptions) in D:\src\pdn\src\PaintDotNet\IO\SaveTransaction.cs:line 110
   at PaintDotNet.Controls.DocumentWorkspace.DoSaveImpl(Surface scratchSurface, Boolean tryToFlatten) in D:\src\pdn\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 2676

Diagnostics:

Application                                          paint.net 4.2.16 (Final 4.216.7781.39227)
Build Date                                           Wednesday, April 21, 2021
Install type                                         Classic

Hardware accelerated rendering (GPU)                 True
Animations                                           True
DPI                                                  96 (1.00x scale)
Language                                             en-US

OS                                                   Windows 10 Home x64 (10.0.18362.0) (0x65)
.NET Runtime                                         4.0.30319.42000
Physical Memory                                      5,338 MB

CPU                                                  AMD A10-5745M APU with Radeon(tm) HD Graphics  
    Speed                                            ~2096 MHz
    Cores / Threads                                  4 / 4
    Features                                         SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX

Pointer                                              eGalaxTouch EXC7910-1037-11.01.01
    Type                                             Touch
    Contacts                                         10

Video Card                                           AMD Radeon HD 8610G
    Dedicated Video RAM                              738 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                2,432 MB
    Vendor ID                                        0x1002
    Device ID                                        0x990F
    Subsystem ID                                     0x1995103C
    Revision                                         0
    LUID                                             0x0001302E
    Flags                                            SupportNonMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              DmaBufferBoundary
    Compute Preemption                               DmaBufferBoundary
    Outputs                                          1
    Feature Level                                    Direct3D_11_0
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

Video Card                                           Microsoft Basic Render Driver
    Dedicated Video RAM                              0 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                2,669 MB
    Vendor ID                                        0x1414
    Device ID                                        0x008C
    Subsystem ID                                     0x00000000
    Revision                                         0
    LUID                                             0x00013624
    Flags                                            Software, AcgCompatible, SupportMonitoredFences, SupportNonMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              InstructionBoundary
    Compute Preemption                               InstructionBoundary
    Outputs                                          0
    Feature Level                                    Direct3D_12_1
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

Managed assemblies                                   30
    mscorlib                                         mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    PaintDotNet                                      PaintDotNet, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Core                                 PaintDotNet.Core, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Base                                 PaintDotNet.Base, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    WindowsBase                                      WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    System.Core                                      System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System                                           System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System.Drawing                                   System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    PresentationFramework                            PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    PresentationCore                                 PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    System.Windows.Forms                             System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    PaintDotNet.SystemLayer                          PaintDotNet.SystemLayer, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Framework                            PaintDotNet.Framework, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Resources                            PaintDotNet.Resources, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Effects                              PaintDotNet.Effects, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Data                                 PaintDotNet.Data, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    PaintDotNet.SystemLayer.Native.x64               PaintDotNet.SystemLayer.Native.x64, Version=4.216.7781.39227, Culture=neutral, PublicKeyToken=null
    System.Configuration                             System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    System.Xml                                       System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System.Runtime.CompilerServices.Unsafe           System.Runtime.CompilerServices.Unsafe, Version=4.0.6.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    System.Xaml                                      System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    AvifFileType                                     AvifFileType, Version=1.1.11.0, Culture=neutral, PublicKeyToken=null
    WebPFileType                                     WebPFileType, Version=1.3.4.0, Culture=neutral, PublicKeyToken=null
    DdsFileTypePlus                                  DdsFileTypePlus, Version=1.10.9.0, Culture=neutral, PublicKeyToken=null
    System.Collections.Immutable                     System.Collections.Immutable, Version=1.2.5.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    Accessibility                                    Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    System.Buffers                                   System.Buffers, Version=4.0.3.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51
    System.Xml.Linq                                  System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    PresentationFramework-SystemXmlLinq              PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    K4os.Compression.LZ4                             K4os.Compression.LZ4, Version=1.1.11.0, Culture=neutral, PublicKeyToken=2186fa9121ef231d

Native modules                                       124
    PaintDotNet.exe                                  C:\Program Files\paint.net\PaintDotNet.exe, version=4.216.7781.39227
    ntdll.dll                                        C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.18362.329 (WinBuild.160101.0800)
    MSCOREE.DLL                                      C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.18362.1 (WinBuild.160101.0800)
    KERNEL32.dll                                     C:\WINDOWS\System32\KERNEL32.dll, version=10.0.18362.959 (WinBuild.160101.0800)
    KERNELBASE.dll                                   C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.18362.959 (WinBuild.160101.0800)
    ADVAPI32.dll                                     C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    msvcrt.dll                                       C:\WINDOWS\System32\msvcrt.dll, version=7.0.18362.1 (WinBuild.160101.0800)
    sechost.dll                                      C:\WINDOWS\System32\sechost.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    RPCRT4.dll                                       C:\WINDOWS\System32\RPCRT4.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    mscoreei.dll                                     C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.8.4180.0 built by: NET48REL1LAST_B
    SHLWAPI.dll                                      C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    combase.dll                                      C:\WINDOWS\System32\combase.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    ucrtbase.dll                                     C:\WINDOWS\System32\ucrtbase.dll, version=10.0.18362.815 (WinBuild.160101.0800)
    bcryptPrimitives.dll                             C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.18362.836 (WinBuild.160101.0800)
    GDI32.dll                                        C:\WINDOWS\System32\GDI32.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    win32u.dll                                       C:\WINDOWS\System32\win32u.dll, version=10.0.18362.1016 (WinBuild.160101.0800)
    gdi32full.dll                                    C:\WINDOWS\System32\gdi32full.dll, version=10.0.18362.1016 (WinBuild.160101.0800)
    msvcp_win.dll                                    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.18362.815 (WinBuild.160101.0800)
    USER32.dll                                       C:\WINDOWS\System32\USER32.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    IMM32.DLL                                        C:\WINDOWS\System32\IMM32.DLL, version=10.0.18362.387 (WinBuild.160101.0800)
    kernel.appcore.dll                               C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    VERSION.dll                                      C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    clr.dll                                          C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    VCRUNTIME140_CLR0400.dll                         C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM
    ucrtbase_clr0400.dll                             C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM
    psapi.dll                                        C:\WINDOWS\System32\psapi.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    mscorlib.ni.dll                                  C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\8b0445ce5a447ad49f5d2104153ddbd4\mscorlib.ni.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    ole32.dll                                        C:\WINDOWS\System32\ole32.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    uxtheme.dll                                      C:\WINDOWS\system32\uxtheme.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    CRYPTSP.dll                                      C:\WINDOWS\System32\CRYPTSP.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    rsaenh.dll                                       C:\WINDOWS\system32\rsaenh.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    bcrypt.dll                                       C:\WINDOWS\System32\bcrypt.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    CRYPTBASE.dll                                    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    System.ni.dll                                    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\84043d42d91958316db595f1576a37d5\System.ni.dll, version=4.8.4200.0 built by: NET48REL1LAST_C
    System.Core.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\9fa4d9c28359a124319f7913c56490e7\System.Core.ni.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    WindowsBase.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\99df0be7210bc2415e4cf5e5f51d63cc\WindowsBase.ni.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    System.Drawing.ni.dll                            C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\8810a3b178c15105a56fe219f3f654c9\System.Drawing.ni.dll, version=4.8.3752.0 built by: NET48REL1
    PresentationCore.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\6e89fb03b2355f6ef02e24afc283edc4\PresentationCore.ni.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    PresentationFramework.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\ac2e58fb603b014429c74ce776145b15\PresentationFramework.ni.dll, version=4.8.4220.0
    PaintDotNet.Base.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\24f0f03b357b3705691842278c8ef49b\PaintDotNet.Base.ni.dll, version=4.216.7781.39227
    System.Windows.Forms.ni.dll                      C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\ab7af582dfe8e6ca17f89b22a656122d\System.Windows.Forms.ni.dll, version=4.8.4200.0 built by: NET48REL1LAST_C
    PaintDotNet.SystemLayer.ni.dll                   C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\0d33fd9491e663d5ba806698ae2fc3fe\PaintDotNet.SystemLayer.ni.dll, version=4.216.7781.39227
    PaintDotNet.Core.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\eae8e2e34525ea5090d189e3bce82301\PaintDotNet.Core.ni.dll, version=4.216.7781.39227
    PaintDotNet.Resources.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\e93ee28b909f361e66caeddec4d9f474\PaintDotNet.Resources.ni.dll, version=4.216.7781.39227
    PaintDotNet.Framework.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\436fb73160190bbc9b597f20384f9833\PaintDotNet.Framework.ni.dll, version=4.216.7781.39227
    PaintDotNet.Data.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\6d1f85a713137e2933c90149acd96134\PaintDotNet.Data.ni.dll, version=4.216.7781.39227
    PaintDotNet.Effects.ni.dll                       C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\37a95d26f465f0d1901eff0abbc0208d\PaintDotNet.Effects.ni.dll, version=4.216.7781.39227
    PaintDotNet.ni.exe                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\4cb44b95c28a4ab1eee1a01415c67571\PaintDotNet.ni.exe, version=4.216.7781.39227
    dwrite.dll                                       C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    wpfgfx_v0400.dll                                 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    OLEAUT32.dll                                     C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.18362.959 (WinBuild.160101.0800)
    MSVCP140_CLR0400.dll                             C:\WINDOWS\SYSTEM32\MSVCP140_CLR0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM
    PresentationNative_v0400.dll                     C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    shell32.dll                                      C:\WINDOWS\System32\shell32.dll, version=10.0.18362.900 (WinBuild.160101.0800)
    cfgmgr32.dll                                     C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.18362.387 (WinBuild.160101.0800)
    shcore.dll                                       C:\WINDOWS\System32\shcore.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    windows.storage.dll                              C:\WINDOWS\System32\windows.storage.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    profapi.dll                                      C:\WINDOWS\System32\profapi.dll, version=10.0.18362.693 (WinBuild.160101.0800)
    powrprof.dll                                     C:\WINDOWS\System32\powrprof.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    UMPDC.dll                                        C:\WINDOWS\System32\UMPDC.dll, version=
    vcruntime140.dll                                 C:\Program Files\paint.net\Native\X64\vcruntime140.dll, version=14.28.29913.0 built by: vcwrkspc
    vcruntime140_1.dll                               C:\Program Files\paint.net\Native\X64\vcruntime140_1.dll, version=14.28.29913.0 built by: vcwrkspc
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    msvcp140_1.dll                                   C:\Program Files\paint.net\Native\X64\msvcp140_1.dll, version=14.28.29913.0 built by: vcwrkspc
    msvcp140_2.dll                                   C:\Program Files\paint.net\Native\X64\msvcp140_2.dll, version=14.28.29913.0 built by: vcwrkspc
    msvcp140_codecvt_ids.dll                         C:\Program Files\paint.net\Native\X64\msvcp140_codecvt_ids.dll, version=14.28.29913.0 built by: vcwrkspc
    vcomp140.dll                                     C:\Program Files\paint.net\Native\X64\vcomp140.dll, version=14.28.29913.0 built by: vcwrkspc
    PaintDotNet.SystemLayer.Native.x64.ni.dll        C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\55dc77adb582cc8234070394da497697\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.216.7781.39227
    PaintDotNet.SystemLayer.Native.x64.dll           C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.216.7781.39227
    gdiplus.dll                                      C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.1016_none_cf6529a13ef454b2\gdiplus.dll, version=10.0.18362.1016 (WinBuild.160101.0800)
    PROPSYS.dll                                      C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.18362.1 (WinBuild.160101.0800)
    WindowsCodecs.dll                                C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.18362.959 (WinBuild.160101.0800)
    clbcatq.dll                                      C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    System.Configuration.ni.dll                      C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\f79f951be1712b7ee10f1db8393b8214\System.Configuration.ni.dll, version=4.8.4190.0 built by: NET48REL1LAST_B
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    System.Xaml.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\693b935407aef5cec2b5f8cae122eb65\System.Xaml.ni.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    clrjit.dll                                       C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.8.4220.0 built by: NET48REL1LAST_C
    MSCTF.dll                                        C:\WINDOWS\System32\MSCTF.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    dxgi.dll                                         C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.18362.815 (WinBuild.160101.0800)
    dxcore.dll                                       C:\WINDOWS\SYSTEM32\dxcore.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    UIAnimation.dll                                  C:\WINDOWS\System32\UIAnimation.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    comctl32.dll                                     C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.1016_none_9e7a36bbe461dae4\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    mfplat.dll                                       C:\WINDOWS\SYSTEM32\mfplat.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    RTWorkQ.DLL                                      C:\WINDOWS\SYSTEM32\RTWorkQ.DLL, version=10.0.18362.1 (WinBuild.160101.0800)
    CompPkgSup.DLL                                   C:\WINDOWS\SYSTEM32\CompPkgSup.DLL, version=10.0.18362.1 (WinBuild.160101.0800)
    Windows.StateRepositoryPS.dll                    C:\Windows\System32\Windows.StateRepositoryPS.dll, version=10.0.18362.1016 (WinBuild.160101.0800)
    WinTypes.dll                                     C:\Windows\System32\WinTypes.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    d2d1.dll                                         C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    wtsapi32.dll                                     C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    WINSTA.dll                                       C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.18362.836 (WinBuild.160101.0800)
    d3d11.dll                                        C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.18362.387 (WinBuild.160101.0800)
    D3D10Warp.dll                                    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.18362.997 (WinBuild.160101.0800)
    System.Collections.Immutable.ni.dll              C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Coll4a4f96a7#\b8f7a30498634a6bab684225bf1407d4\System.Collections.Immutable.ni.dll, version=4.700.20.21406
    dwmapi.dll                                       C:\WINDOWS\SYSTEM32\dwmapi.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    dataexchange.dll                                 C:\WINDOWS\system32\dataexchange.dll, version=10.0.18362.836 (WinBuild.160101.0800)
    dcomp.dll                                        C:\WINDOWS\system32\dcomp.dll, version=10.0.18362.959 (WinBuild.160101.0800)
    twinapi.appcore.dll                              C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    RMCLIENT.dll                                     C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.18362.267 (WinBuild.160101.0800)
    TextInputFramework.dll                           C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.18362.693 (WinBuild.160101.0800)
    CoreMessaging.dll                                C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.18362.836
    CoreUIComponents.dll                             C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.18362.207
    ntmarta.dll                                      C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    iertutil.dll                                     C:\WINDOWS\System32\iertutil.dll, version=11.00.18362.1 (WinBuild.160101.0800)
    Oleacc.dll                                       C:\WINDOWS\system32\Oleacc.dll, version=7.2.18362.1 (WinBuild.160101.0800)
    Accessibility.ni.dll                             C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\17f39a0966f33022984396aa57e95869\Accessibility.ni.dll, version=4.8.3752.0 built by: NET48REL1
    System.Buffers.ni.dll                            C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Buffers\e50d1b5aa9037fc1ab48f8275b5a8bde\System.Buffers.ni.dll, version=4.6.28619.01
    System.Xml.Linq.ni.dll                           C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml.Linq\069fd91da1f475a00c030cda947502a3\System.Xml.Linq.ni.dll, version=4.8.3752.0 built by: NET48REL1
    winmm.dll                                        C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    WINMMBASE.dll                                    C:\WINDOWS\SYSTEM32\WINMMBASE.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    policymanager.dll                                C:\WINDOWS\SYSTEM32\policymanager.dll, version=10.0.18362.815 (WinBuild.160101.0800)
    msvcp110_win.dll                                 C:\WINDOWS\SYSTEM32\msvcp110_win.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    explorerframe.dll                                C:\WINDOWS\system32\explorerframe.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    diasymreader.dll                                 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.8.3752.0 built by: NET48REL1
    aticfx64.dll                                     C:\WINDOWS\SYSTEM32\aticfx64.dll, version=8.17.10.1404
    atiuxp64.dll                                     C:\WINDOWS\SYSTEM32\atiuxp64.dll, version=8.14.01.6463
    atidxx64.dll                                     C:\WINDOWS\SYSTEM32\atidxx64.dll, version=8.17.10.0625
    apphelp.dll                                      C:\WINDOWS\SYSTEM32\apphelp.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    K4os.Compression.LZ4.ni.dll                      C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\K4os.Compression.LZ4\ad74a7f7c56f683c2842303c9702fb83\K4os.Compression.LZ4.ni.dll, version=1.1.11
    SetupApi.dll                                     C:\WINDOWS\System32\SetupApi.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    DEVOBJ.dll                                       C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.18362.387 (WinBuild.160101.0800)
    WINTRUST.dll                                     C:\WINDOWS\System32\WINTRUST.dll, version=10.0.18362.387 (WinBuild.160101.0800)
    MSASN1.dll                                       C:\WINDOWS\System32\MSASN1.dll, version=10.0.18362.1 (WinBuild.160101.0800)
    CRYPT32.dll                                      C:\WINDOWS\System32\CRYPT32.dll, version=10.0.18362.1 (WinBuild.160101.0800)

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Are you using any extra security software on your computer?

 

 

7 minutes ago, AB480 said:

OS                                                   Windows 10 Home x64 (10.0.18362.0) (0x65)

 

You are running an old version of Windows 10 that is not being supported by Microsoft any more.  You need to run Windows Update.

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I am confused about the window 10 update
please see below

 

Under view update history it displays (see below)
Feature updates to window 10 version 1903
Successfully installed on 11/12/2019

 

Under Quality updates it display(see below)
2021-05 update for Windows 10 version 1903 for x64 based systems (KB5001716)
successfully installed on 7/5/2021

 

but when I go to windows specifications it displays(see below
windows 10 home
version 1903
installed on 11/12/2019
Please help

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I don't see what's so confusing, you're using version 1903 of Windows 10.  Microsoft stopped providing patches for that version back in May of this year.

You need to update to a newer version of Windows 10; ideally version 21H1.

 

Post a screenshot of the Windows Update screen on your computer, if you're lost.

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