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Posted

Hello. I have been (happily) using paint.net for several years. Today, all of a sudden, I get a 5-inch-wide strip of white down the center of anything I print. It's like there's a white section blocking the printing.

I have tested the printer (HP LaserJet 1022) and it prints other documents just fine. So it's not the toner cartridge.

Can anyone help med restore paint.net so that it will print correctly?

 

Thanks! Ted Steele

Posted

Similarly here. Updated to paint.net 4.2.15 (Final 4.215.7694.37221) yesterday. Now i get a 1 inch strip at top of page, and 1 inch strip at bottom of page. The middle is blank.

Canon MG2550S. Was working perfectly until this latest update.

 

Simon

Posted

Hi,

Noticed a few posts here regarding partial image prints.  I am having the same issue. 

I print full page images and all that prints out is a strip of the image along the left edge. 

 

I did have a windows update 2 days ago.

I can print these images using other programs.

 

I am able to successfully print images from paint.net by setting the image resolution to 96 instead of my usual 300.  Think some type of buffer problem?

 

1 text file of diagnostics page

Printer canon TS5020

 

Thanks for any help.

 

 

 

 

 

 

 

crashlog.txt

Posted (edited)

Exactly the same here. It seems only to occur on larger images. An image of 1155x770px prints OK but an image of 5000x3333px prints with a wide blank band down the middle.

PhotoA.jpg

PhotoB.jpg

Edited by Willowfish
To include images
Posted

Thank you Ego Eram Reputo,

 

I can confirm that uninstalling Microsoft update KB50000802 fixes the printing problem. I no longer have a wide blank band down the center of my printed images.

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