PT8888 Posted September 12, 2020 Share Posted September 12, 2020 Hello, Been a regular user of Paint.net for some years now. Never had a problem. Excellent package! However, I have one particular PC on which it crashes CONSTANTLY! On this PC, it often crashes immediately after starting. Sometimes within the first 1-2 operations. There's nothing unusual about this PC. Its a Dell Inspiron 5521 running Windows 7 albeit on a SSD. Not had problems with anything else crashing. Crash log is as below. Any ideas? Thanks & Regards, Paul T. ===================================================================== This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem. Application version: paint.net 4.2.13 (Final 4.213.7521.38873) Time of crash: 12/09/2020 19:15:41 Application uptime: 00:00:48.7507884 Application state: Running Working set: 142,796 KiB Handles and threads: 769 handles, 35 threads, 131 gdi, 179 user Install type: Classic Application directory: C:\Program Files\paint.net Current directory: C:\Program Files\paint.net Install directory: C:\Program Files\paint.net OS Version: Windows 7 Professional 6.1.7601.65536 Service Pack 1 x64 (0x30) .NET version: CLR 4.0.30319.42000 x64 Processor: "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz" @ ~2394MHz (2C/4T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX) Physical memory: 8079 MB Video card: Intel(R) HD Graphics 4000 (v:8086, d:166, r:9) Hardware acceleration: True (default: True) Pointers: none UI animations: True UI DPI: 96 dpi (1.00x scale) UI theme: VisualStyleClass=Classic, EffectiveTheme=Classic, DWM=no, AeroColorScheme=Blue, ThemeFileName= Updates: True, 12/09/2020 (journal: ShouldCheckForUpdate, CheckedForUpdate) Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-GB, cuic: en-US Flags: Exception details: PaintDotNet.Direct2D1.RecreateTargetException (0x8899000C): D:\src\pdn\src\SystemLayer.Native\Direct2D1\D2DRenderTarget.cpp (352) : hr = m_pRenderTarget->CreateBitmap( NativeConversions::ToNative(size), srcData.ToPointer(), static_cast<UINT32>(stride), &NativeConversions::ToNative(bitmapProperties), &spBitmap); (PaintDotNet.Canvas.CanvasControl) at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 98 at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo) at PaintDotNet.SystemLayer.Native.x64.Direct2D1.D2DRenderTarget.CreateBitmap(SizeInt32 size, IntPtr srcData, Int32 stride, BitmapProperties bitmapProperties) at PaintDotNet.Direct2D1.Proxies.DeviceContextProxy.CreateBitmap(SizeInt32 size, IntPtr srcData, Int32 stride, BitmapProperties bitmapProperties) in D:\src\pdn\src\Base\Direct2D1\Generated\IDeviceContext.Generated.cs:line 325 at PaintDotNet.Canvas.SelectionDeviceBitmapPool.Allocate(IBitmap source) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionDeviceBitmapPool.cs:line 127 at PaintDotNet.Canvas.SelectionMaskImages.CreateDeviceBitmapFrom(IBitmap bitmap) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionMaskImages.cs:line 143 at PaintDotNet.Canvas.SelectionMaskImages.CreateDeviceImageFrom(IBitmap bitmap) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionMaskImages.cs:line 126 at PaintDotNet.Canvas.SelectionMaskImages.GetInteriorMask() in D:\src\pdn\src\PaintDotNet\Canvas\SelectionMaskImages.cs:line 80 at PaintDotNet.Canvas.SelectionCanvasImages.GetInteriorImage(IDeviceContext deviceContext) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionCanvasImages.cs:line 72 at PaintDotNet.Canvas.SelectionCanvasLayerView.RenderSelection(IDrawingContext dc, RectFloat clipRect) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionCanvasLayerView.cs:line 335 at PaintDotNet.Canvas.SelectionCanvasLayerView.OnRender(IDrawingContext dc, RectFloat clipRect) in D:\src\pdn\src\PaintDotNet\Canvas\SelectionCanvasLayerView.cs:line 304 at PaintDotNet.Canvas.CanvasLayer`2.OnRender(IDrawingContext dc, RectFloat clipRect, CanvasView canvasView) in D:\src\pdn\src\PaintDotNet\Canvas\CanvasLayer`2.cs:line 147 at PaintDotNet.Canvas.Canvas.Render(IDrawingContext dc, RectFloat clipRect, CanvasView canvasView) in D:\src\pdn\src\PaintDotNet\Canvas\Canvas.cs:line 463 at PaintDotNet.Canvas.CanvasControl.OnRender(IDrawingContext dc, RectFloat viewportClipRect) in D:\src\pdn\src\PaintDotNet\Canvas\CanvasControl.cs:line 518 at PaintDotNet.Controls.Direct2DControl.PaintDotNet.Controls.IDirect2DControlHost.OnRender(IDrawingContext dc, RectFloat clipRect) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 296 at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 627 at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 499 at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 357 at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184 at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233 at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Managed assemblies: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll PaintDotNet, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe PaintDotNet.Core, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll PaintDotNet.Base, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll PaintDotNet.SystemLayer, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll PaintDotNet.Framework, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll PaintDotNet.Resources, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll PaintDotNet.Effects, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll PaintDotNet.Data, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll PaintDotNet.SystemLayer.Native.x64, Version=4.213.7521.38873, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll System.Runtime.CompilerServices.Unsafe, Version=4.0.6.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\paint.net\System.Runtime.CompilerServices.Unsafe.dll DdsFileTypePlus, Version=1.10.4.0, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\Bundled\DDSFileTypePlus\DdsFileTypePlus.dll WebPFileType, Version=1.3.4.0, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\Bundled\WebPFileType\WebPFileType.dll System.Buffers, Version=4.0.3.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51 @ C:\Program Files\paint.net\System.Buffers.dll K4os.Compression.LZ4, Version=1.1.11.0, Culture=neutral, PublicKeyToken=2186fa9121ef231d @ C:\Program Files\paint.net\K4os.Compression.LZ4.dll Native modules: C:\Program Files\paint.net\PaintDotNet.exe, version=4.213.7521.38873 C:\Windows\SYSTEM32\ntdll.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\SYSTEM32\MSCOREE.DLL, version=4.0.40305.0 (Main.040305-0000) C:\Windows\system32\KERNEL32.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432) C:\Windows\system32\KERNELBASE.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432) C:\Windows\system32\ADVAPI32.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\system32\msvcrt.dll, version=7.0.7601.17744 (win7sp1_gdr.111215-1535) C:\Windows\SYSTEM32\sechost.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\RPCRT4.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL, version=10.0.14393.2990 (rs1_release_1.190410-1803) C:\Windows\system32\SHLWAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\GDI32.dll, version=6.1.7601.24540 (win7sp1_ldr_escrow.191127-1706) C:\Windows\system32\USER32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\system32\LPK.dll, version=6.1.7601.24537 (win7sp1_ldr_escrow.191114-1547) C:\Windows\system32\USP10.dll, version=1.0626.7601.24535 (win7sp1_ldr_escrow.191105-1059) C:\Windows\system32\IMM32.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\MSCTF.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\VERSION.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\system32\VCRUNTIME140_CLR0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM C:\Windows\system32\ucrtbase_clr0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\3597805b7d7dce423abb491985dd28e8\mscorlib.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\system32\ole32.dll, version=6.1.7601.24537 (win7sp1_ldr_escrow.191114-1547) C:\Windows\system32\CRYPTBASE.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\assembly\NativeImages_v4.0.30319_64\System\37a1d51f35918dd36a0d4e34cc91732e\System.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\89bc329e8c65a9e13067c9776d925d78\System.Core.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\5c4bb83974683693f279b187eae96a12\WindowsBase.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\system32\CRYPTSP.dll, version=6.1.7601.24499 (win7sp1_ldr.190612-0600) C:\Windows\system32\rsaenh.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\7e5e0d92b127a5150606d81839f29044\System.Drawing.ni.dll, version=4.8.3761.0 built by: NET48REL1 C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\461b892934d24d029a6ef6d42101af09\PresentationCore.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\aa2d1624fcc30f9edb754a0ecec69b9d\PresentationFramework.ni.dll, version=4.8.4110.0 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\8e530537bc2a67b4265d482a55364566\PaintDotNet.Base.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\028f9e8b0c8b1820df7bec952b01fe12\System.Windows.Forms.ni.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\fd6b98b7d7261ee0e962e89bd9b073c5\PaintDotNet.SystemLayer.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\09598636e31cc5a54bce17ecb2cc8873\PaintDotNet.Core.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\f3bf9757dedc00bfe638613a3c3df4f9\PaintDotNet.Resources.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\ae5f4cebf333c1438393e80e448b32b8\PaintDotNet.Framework.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\11d378c65f5d7403c394d56dfdff5761\PaintDotNet.Data.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\c79d3b0e7e51190d48e20aa55fc92dd8\PaintDotNet.Effects.ni.dll, version=4.213.7521.38873 C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet\2b4de14c04743b14279df2d9b94cd97c\PaintDotNet.ni.exe, version=4.213.7521.38873 C:\Windows\system32\dwrite.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\system32\MSVCP140_CLR0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM C:\Windows\system32\OLEAUT32.dll, version=6.1.7601.24537 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.8.4110.0 built by: NET48REL1LAST_B C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll, version=4.8.3761.0 built by: NET48REL1 C:\Windows\system32\shell32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Program Files\paint.net\Native\X64\api-ms-win-core-console-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-datetime-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-debug-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-errorhandling-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-file-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-file-l1-2-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-file-l2-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-handle-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-heap-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-interlocked-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-libraryloader-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-localization-l1-2-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-memory-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-namedpipe-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-processenvironment-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-processthreads-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-processthreads-l1-1-1.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-profile-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-rtlsupport-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-string-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-synch-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-synch-l1-2-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-sysinfo-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-timezone-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-core-util-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-conio-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-convert-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-environment-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-filesystem-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-heap-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-locale-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-math-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-multibyte-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-private-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-process-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-runtime-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-stdio-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-string-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-time-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\api-ms-win-crt-utility-l1-1-0.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\ucrtbase.dll, version=10.0.17134.12 (WinBuild.160101.0800) C:\Program Files\paint.net\Native\X64\vcruntime140.dll, version=14.26.28720.3 built by: vcwrkspc C:\Program Files\paint.net\Native\X64\vcruntime140_1.dll, version=14.26.28720.3 built by: vcwrkspc C:\Program Files\paint.net\Native\X64\msvcp140.dll, version=14.26.28720.3 built by: vcwrkspc C:\Program 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C:\Windows\system32\igdusc64.dll, version=10.18.10.5069 C:\Windows\system32\explorerframe.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\DUser.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\DUI70.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\winhttp.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\webio.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\system32\IPHLPAPI.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\NSI.dll, version=6.1.7601.23889 (win7sp1_ldr.170810-1615) C:\Windows\system32\WINNSI.DLL, version=6.1.7601.23889 (win7sp1_ldr.170810-1615) C:\Windows\system32\dhcpcsvc.DLL, version=6.1.7601.24498 (win7sp1_ldr_escrow.190712-1655) C:\Windows\system32\WS2_32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\dhcpcsvc6.DLL, version=6.1.7601.24498 (win7sp1_ldr_escrow.190712-1655) C:\Windows\system32\SspiCli.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\system32\credssp.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\system32\CFGMGR32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\system32\psapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\rasapi32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\rasman.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\rtutils.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\system32\mswsock.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\System32\wshtcpip.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\System32\wship6.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\DNSAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\rasadhlp.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\System32\fwpuclnt.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\secur32.dll, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\system32\schannel.DLL, version=6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) C:\Windows\system32\bcryptprimitives.dll, version=6.1.7601.23451 (win7sp1_ldr.160511-0600) C:\Windows\system32\USERENV.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\GPAPI.dll, version=6.1.7601.23452 (win7sp1_ldr.160512-0600) C:\Windows\assembly\NativeImages_v4.0.30319_64\K4os.Compression.LZ4\a687b88ee50d98e094908549fe84fb1f\K4os.Compression.LZ4.ni.dll, version=1.1.11 C:\Windows\system32\SetupApi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\DEVOBJ.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) ------------------------------------------------------------------------------ Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted September 12, 2020 Share Posted September 12, 2020 Please confirm you've installed the latest drivers for your Intel graphics. It also looks like you have Radeon drivers installed, even though you don't have Radeon graphics hardware. If that's the case, you should uninstall the Radeon drivers. Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Rick Brewster Posted September 12, 2020 Share Posted September 12, 2020 Yeah my first guess was that this is related to the video drivers being out-of-date. This should be what you need: https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
PT8888 Posted October 1, 2020 Author Share Posted October 1, 2020 (edited) Hi Rick/toe_head Removing the unused Radeon driver seems to have fixed the Paint.Net problem. Thanks all for your help. Edited October 1, 2020 by PT8888 1 Quote Link to comment Share on other sites More sharing options...
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