JustCalvin Posted August 6, 2020 Share Posted August 6, 2020 I've been trying to look for a solution, but I doubt nobody has this problem but me. I just got the latest Paint.net version (ver 4.2.12 by the time I am posting this), and ever since that I could not work properly in the circumstance of it constantly crashing whenever I: > Create New Image [Ctrl+N] > Resize [Ctrl+R] > Canvas Size [Ctrl+Shift+R] > Brightness / Contrast [Ctrl+Shift+T] > Hue & Saturation [Ctrl+Shift+U] > Levels Adjustments [Ctrl+L] > Posterize [Ctrl+Shift+P] > Sepia [Ctrl+Shift+E] > And everything else in the Effects tab... I'm not sure if it has something to do with my software / hardware, or anything else. It was working fine before, and I even tried to install previous patches, and it still won't create a new blank image... Quote Link to comment Share on other sites More sharing options...
Pixey Posted August 6, 2020 Share Posted August 6, 2020 Please open Paint.net anew and go to the cog wheel (settings) in the right hand corner, top of the toolbar. Go to Diagnostics and copy to clipboard and paste the results here. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
JustCalvin Posted August 6, 2020 Author Share Posted August 6, 2020 1 minute ago, Pixey said: Please open Paint.net anew and go to the cog wheel (settings) in the right hand corner, top of the toolbar. Go to Diagnostics and copy to clipboard and paste the results here. Application paint.net 4.2.13 (Final 4.213.7521.38873) Build Date Tuesday, August 4, 2020 Install type Classic Hardware accelerated rendering (GPU) True Animations True DPI 144 (1.50x scale) Language en-US OS Windows 10 Home x64 (10.0.18363.0) (0x65) .NET Runtime 4.0.30319.42000 Physical Memory 8,035 MB CPU Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz Speed ~2712 MHz Cores / Threads 2 / 4 Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2 Pointer HIDI2C Device Type Touch Contacts 10 Video Card Intel(R) HD Graphics 620 Dedicated Video RAM 128 MB Dedicated System RAM 0 MB Shared System RAM 4,017 MB Vendor ID 0x8086 Device ID 0x5916 Subsystem ID 0x39BC17AA Revision 2 LUID 0x000149EA Flags SupportMonitoredFences, KeyedMutexConformance Graphics Preemption TriangleBoundary Compute Preemption ThreadBoundary Outputs 1 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card AMD Radeon (TM) R5 M430 Dedicated Video RAM 2,039 MB Dedicated System RAM 0 MB Shared System RAM 4,017 MB Vendor ID 0x1002 Device ID 0x6660 Subsystem ID 0x39BC17AA Revision 131 LUID 0x00014D3A Flags SupportMonitoredFences, KeyedMutexConformance Graphics Preemption DmaBufferBoundary Compute Preemption DmaBufferBoundary Outputs 0 Feature Level Direct3D_11_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 4,017 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00014CED Flags Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption InstructionBoundary Compute Preemption InstructionBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Quote Link to comment Share on other sites More sharing options...
BoltBait Posted August 6, 2020 Share Posted August 6, 2020 When you say Paint.NET "crashes"... what EXACTLY happens? Can you show us a screenshot? Or, does the Paint.NET window simply close? Can you share a ShareX screen capture movie of the crash? I'll assume you've tried rebooting. Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 23 minutes ago, BoltBait said: When you say Paint.NET "crashes"... what EXACTLY happens? Can you show us a screenshot? Or, does the Paint.NET window simply close? Can you share a ShareX screen capture movie of the crash? I'll assume you've tried rebooting. Yes, I've rebooted multiple times, and yes Paint.net simply closes. I also tried to screen record the whole process, but the file size is 1.30 MB Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted August 7, 2020 Share Posted August 7, 2020 If so many things are crashing, I've got to think it's a broken/corrupt installation of .NET Framework itself. I'd try to repair that. Tools like chkdsk and sfc /scannow may also be of use (easy to find info on them with a quick google search). Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 Ok, I manage to screencapture and convert it into a compressed gif, and on this I simply demonstrate the "crash" Quote Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 7 minutes ago, Rick Brewster said: If so many things are crashing, I've got to think it's a broken/corrupt installation of .NET Framework itself. I'd try to repair that. Tools like chkdsk and sfc /scannow may also be of use (easy to find info on them with a quick google search). Currently doing a sfc /scannow Quote Link to comment Share on other sites More sharing options...
BoltBait Posted August 7, 2020 Share Posted August 7, 2020 29 minutes ago, JustCalvin said: Ok, I manage to screencapture and convert it into a compressed gif, and on this I simply demonstrate the "crash" Ouch! Yeah, that's bad. I think you're on the right track trying to repair your .NET Framework. Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 Currently the logs for "sfc /scanow", "chkdsk", and "chkdsk /scan" are present, and I still I have no idea what to do with them Quote Link to comment Share on other sites More sharing options...
BoltBait Posted August 7, 2020 Share Posted August 7, 2020 There's always this tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135 Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 26 minutes ago, BoltBait said: There's always this tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135 For the duration, I did the following: - I ran the program, finding issues with the Framework, and it told me to do the following steps: > Re-install the .NET Framework to the latest > Come back to it if it didn't fix the issue - After the 2nd step, it scanned / tried to fix the issue again, but it said there was no issue - I searched online how to repair my framework, and followed the "Turn Windows Features On or Off" method - After a couple ticking and unticking boxes to the 4.8 Framework (current framework), and a couple of reboots and restarts... Paint.net still "crashes" when I do the aforementioned tasks Quote Link to comment Share on other sites More sharing options...
BoltBait Posted August 7, 2020 Share Posted August 7, 2020 Well, your .NET Framework is definitely broken. You should contact Microsoft about that. I'm not sure we can do any more for you here and Paint.NET requires the .NET Framework in order to operate properly. Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
JustCalvin Posted August 7, 2020 Author Share Posted August 7, 2020 3 minutes ago, BoltBait said: Well, your .NET Framework is definitely broken. You should contact Microsoft about that. I'm not sure we can do any more for you here and Paint.NET requires the .NET Framework in order to operate properly. Alright. I do appreciate you guys for at least trying to help me solve this problem with me, I guess it was just my computer that has the problem. Might result in buying a new one. Cheers, JustCalvin Quote Link to comment Share on other sites More sharing options...
JustCalvin Posted August 13, 2020 Author Share Posted August 13, 2020 Good Day to all! Recent updates have been happening on the sidelines, and my application finally worked again for some reasons unknown. I can finally create a new canvas, adjust my contrast and etc. It appears to have fixed all on its own. Cheers, JustCalvin 1 Quote Link to comment Share on other sites More sharing options...
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