Je Hooft Posted January 26, 2020 Share Posted January 26, 2020 It's very simple: the moment I hover over the acquire tab (under file) the program just freezes. I don't know why and I don't even know what "acquire" does but it's very annoying cause I hover over the button when I want to save something and then the program freezes and my progress is lost. Quote Link to comment Share on other sites More sharing options...
Pixey Posted January 26, 2020 Share Posted January 26, 2020 Hello @Je Hooft and Welcome to the forum If you 'hover' over the Acquire you should see an option to get something from your Scanner or Camera. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
bindegal Posted March 30, 2021 Share Posted March 30, 2021 Yes.. I do now have the exactly same problem.. Program freezes when hover over that menu.. Version 4.2.15 Windows 10 Home 64 Bit Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted March 31, 2021 Share Posted March 31, 2021 This is probably caused by a bad or misbehaving scanner driver. Or maybe a network attached scanner or something like that. The problem is your scanner Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
BoltBait Posted March 31, 2021 Share Posted March 31, 2021 @Rick Brewster, can you move the enabling of that menu item off of the UI thread? Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
Rick Brewster Posted March 31, 2021 Share Posted March 31, 2021 I can certainly look into it Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
jaxorsmthng Posted August 24, 2022 Share Posted August 24, 2022 happening again. i dont have any type of scanner on my computer, i do have a camera tho. no idea what i should do to fix it. my camera is working fine. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted August 24, 2022 Share Posted August 24, 2022 You could try unplugging your camera? Depending on how your camera driver is implemented, it might just be accessing the storage on the camera in a very inefficient manner. Or it could be buggy and not handle certain internal errors properly. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
jaxorsmthng Posted August 25, 2022 Share Posted August 25, 2022 my camera is literally LOCKED onto my computer. most i can do is try to deactivate it from device manager. tried it, did absolutely nothing. Quote Link to comment Share on other sites More sharing options...
jaxorsmthng Posted November 19, 2022 Share Posted November 19, 2022 Got fixed after an update. Quote Link to comment Share on other sites More sharing options...
embyveddii Posted December 12, 2023 Share Posted December 12, 2023 I'm getting this issue now. My app is up to date. I don't have a scanner or a camera. This is only just happening now and I don't really understand why. Quote Link to comment Share on other sites More sharing options...
embyveddii Posted December 12, 2023 Share Posted December 12, 2023 I've reinstalled the app and now it's stopped happening. which honestly confuses me more. Nothing had changed in the slightest and I had used paint.net just yesterday. Why it suddenly broke over nothing is beyond me. Quote Link to comment Share on other sites More sharing options...
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