waldekb

Critical error during installation (1603)

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HI I have problem updating Paint.net. During installation all files are copied to C:\Program Files\paint.net but before finish progressbar starts going backwards, files are removed and I get message: Critical error during installation (1603), in Windows EventLog there is additionally:

 

Product: paint.net -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action _577D73A5_8502_4A32_A3DC_26C3DEF80357, location: C:\Program Files\paint.net\SetupNgen.exe, command: /install DESKTOPSHORTCUT=1 PDNUPDATING=0 SKIPCLEANUP=0 "PROGRAMSGROUP=" QUEUENGEN=1 

 

It's probably some permission problem, how can I find more detailed information on what is failing during installation?

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Hello @waldekb and Welcome to Paint.net :)

 

Can you read through this thread to see if this is what is happening to you:

 

 

 

You can try the suggestions given to @Helmut.  If not, please post again.

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