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Roi Playz

Installation Problem

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So, when the first part of the setup, when it reaches Green Bar, it doesn't continue and that's my problem, i have a lot of work to do with paint.net but i can't do it because i cannot even install it.

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I was using 4.2.1 without any problem. Then the other day a window popped up when I opened the software, making me aware of an update. I selected to have the update downloaded once I closed the program. After I exited, the download began. However, the installation did not complete. I downloaded the newest net framework, but the program will still not work. The message says that the program cannot open. I tried to restore to the older version, but I was not able to--probably because during the new installation attempt it erased the older installation. Although I see the icon for the older installation, it will not open when I click it. I tried to download and install another fresh version and it failed. I tried to install an older version and it too failed. My operation system is Windows 7.

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If your current Paint.NET installation is broken, please use this utility to remove it:

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

 

Afterwards, try to install the latest version of Paint.NET again.  Let us know how it goes.

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Thanks for replying. I did try that before, having looked for solutions. For some reason nothing happens at all when I try to use the tool.

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Update: The Program Install and Uninstall troubleshooter finally started working. I don't know if my virus protector was holding it up or what. The troubleshooter did uninstall the old installation fragment for paint.net. However, I re-downloaded the newest version and tried to install, but the same problem occurred. Click details in the setup wizard showed this the first time:

 

Setup Wizard has stopped working


Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SetupFrontEnd.exe
  Application Version:    4.205.7213.32560
  Application Timestamp:    5d9395b9
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.24441
  Fault Module Timestamp:    5cb935a7
  Exception Code:    e0434352
  Exception Offset:    000000000000bdfd
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    7ccb
  Additional Information 2:    7ccb2fa98342573c8a26d5624a3b51e6

 

and this the 2nd time:

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SetupFrontEnd.exe
  Application Version:    4.205.7213.32560
  Application Timestamp:    5d9395b9
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.24441
  Fault Module Timestamp:    5cb935a7
  Exception Code:    e0434352
  Exception Offset:    000000000000bdfd
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    7ccb
  Additional Information 2:    7ccb2fa98342573c8a26d5624a3b51e6

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2 minutes ago, Cubit said:

  Fault Module Version:    6.1.7601.24441

 

I think you need to run Windows Update, that's fairly old version for this DLL on Windows 7.

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