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Freezing


carpless

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after latest update, freezes on saving, cannot get out have to use task manager to exit, this is random, not everytime. Can we not have the option to keep the version we are on, why enforce updates and cause these problems or have an option to revert if problems encountered

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Howdy, @carpless,

Which image format are you saving in? Or do you have this issue with every format? Are you saving images large dimensions and/or many layers?

 

 

No one is forcing you to update paint.net. You can decline the updates when prompted. You can also disable update checking in paint.net's Settings.

(September 25th, 2023)  Sorry about any broken images in my posts. I am aware of the issue.

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This is unlikely to be caused by anything in the newest version.

 

Usually hanging like this happens because you're trying to access a network share that's no longer available (or the server is flakey) .... or you have some shell extensions installed that are causing the hang.

 

 

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13 minutes ago, toe_head2001 said:

Howdy, @carpless,

Which image format are you saving in? Or do you have this issue with every format? Are you saving images large dimensions and/or many layers?

 

 

No one is forcing you to update paint.net. You can decline the updates when prompted. You can also disable update checking in paint.net's Settings.

its on .dds  I do skinning for gtav, never had a problem with multiple layers before, and only 2 layers on this occasion... just re-loaded v4.1.1 and turned off updates to see if it happens again, if it does it'll be the image

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Support for the DDS format has been completely redone in v4.2.2. Please try the beta release, and let us know if that resolves your issue.

https://forums.getpaint.net/topic/115086-paintnet-422-beta-build-7192/

(September 25th, 2023)  Sorry about any broken images in my posts. I am aware of the issue.

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19 minutes ago, toe_head2001 said:

Howdy, @carpless,

Which image format are you saving in? Or do you have this issue with every format? Are you saving images large dimensions and/or many layers?

 

 

No one is forcing you to update paint.net. You can decline the updates when prompted. You can also disable update checking in paint.net's Settings.

just tried exact save with version 4.1.1 and no problems at all. will continue with this version until I've finished project and then update and report back if necessary. 

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18 minutes ago, carpless said:

ok will try this version for rest of project and report back any problems thx

Nope sorry moved to other images and still .dds, on saving I had a brief under 1 second message no responding on the top of save box. then it saved. On closing and then clicking save it froze again, but no pinging when clicking mouse to get out of it... 

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Also which version of Paint.NET is giving you trouble? 4.2.1 or 4.2.2? I need more information if there's actually a problem. If there's actually a problem then it'd be helpful to know how to fix it so others won't go through the same hassle.

 

If it's 4.2.2 and you're working with DDS images, try going into Settings and un-check "Enable hardware acceleration".

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6 minutes ago, Rick Brewster said:

Also which version of Paint.NET is giving you trouble? 4.2.1 or 4.2.2? I need more information if there's actually a problem. If there's actually a problem then it'd be helpful to know how to fix it so others won't go through the same hassle.

 

If it's 4.2.2 and you're working with DDS images, try going into Settings and un-check "Enable hardware acceleration".

ok.... just FYI  4.1.1 is so fast, something to look at?  ok, my original problem was with 4.2.1  then My second report was on 4.2.2  will try with hardware acceleration turned off for you. 

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5 minutes ago, carpless said:

ok.... just FYI  4.1.1 is so fast, something to look at?  ok, my original problem was with 4.2.1  then My second report was on 4.2.2  will try with hardware acceleration turned off for you. 

just loaded 4.2.2 plugin erros show, Ddsfiletype.dll  also showing comments that this is now built into paint.net …. mean anything to you? 

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21 minutes ago, carpless said:

ok.... just FYI  4.1.1 is so fast, something to look at?  ok, my original problem was with 4.2.1  then My second report was on 4.2.2  will try with hardware acceleration turned off for you. 

Turned off hardware acceleration seems to be working and its fast too … FYI my G{U is  GTX960 2GB 

 

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For the crash you're seeing in 4.2, that was fixed in 4.2.1. ("System.OperationCanceledException: The operation was canceled")

 

For the crash you're seeing in 4.2.2, that is likely caused by a crashing Effect or Adjustment plugin. Does that sound right? Plugins will have the little green puzzle piece next to them in the menu. ("System.NullReferenceException: Object reference not set to an instance of an object.")

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2 hours ago, carpless said:

just loaded 4.2.2 plugin erros show, Ddsfiletype.dll  also showing comments that this is now built into paint.net …. mean anything to you? 

 

It means exactly what it says ...  that the plugin is now built-in to Paint.NET. 


It's not really an error, more just telling you that the plugin files you installed aren't needed anymore.

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