Paint.net wont install now

[easyhost]

HI

ever since i got a notice to install the paint.net upgrade i am unable to use paint.net as all i get is as in the below link, even uninstalling paint.net and trying to reinstall it i get the same error

 

https://login.filesanywhere.com/FS/M.aspx?v=8d69638b5966abba70a9

 

i an using Windows 10

[IHaveNoName]

That is a beast of a screenshot and lousy quality too. You can do a much better job just by using the Print Screen key on the keyboard. It copies to the clipboard so you can simply paste it into any graphics program, like PDN, and it'll open. Alternatively use the Windows built in accessory Snipping Tool; both better solutions than any poor quality camera grab.

 

https://www.howtogeek.com/226280/how-to-take-screenshots-in-windows-10/

 

Later Edit:-

As regard the actual problem I think that (2009) thread (now removed) may have been relevant but we'll never know now. The post from Valerie was the important one and the suggestion, as far as I can recall, was that the error message is the result of a broken PDN installation with bits left over that needed removing before re-installation.

 

That is pretty much what was later suggested by toe_head2001 too and it seems was the problem.

 

It is always best to remove programs, particularly those which do not have specific uninstallers, using an advanced uninstaller like Revo or BCUninstaller rather than just Windows Add/Remove tools. They do the same job that second Windows tool does which of course would not be necessary if the first one had done a thorough uninstall itself.

 

Edited July 30, 2019 by IHaveNoName

[toe_head2001]

Sounds like you have an existing paint.net installation that has become broken. You can use this utility to remove the broken installation:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

Afterwards, you can install paint.net anew.

[easyhost]

3 hours ago, IHaveNoName said:

That is a beast of a screenshot and lousy quality too. You can do a much better job just by using the Print Screen key on the keyboard. It copies to the clipboard so you can simply paste it into any graphics program, like PDN, and it'll open. Alternatively use the Windows built in accessory Snipping Tool; both better solutions than any poor quality camera grab.

 

https://www.howtogeek.com/226280/how-to-take-screenshots-in-windows-10/

 

As regard the actual problem I think this (2009) thread may still be relevant:-

 

https://forums.getpaint.net/topic/17183-problem-with-installation-because-of-missing-file/

 

The post from Valerie is the likely the important one.

that link just gives

 

Sorry, there is a problem

We could not locate the item you are trying to view.

Error code: 2F173/O

[easyhost]

1 hour ago, toe_head2001 said:

Sounds like you have an existing paint.net installation that has become broken. You can use this utility to remove the broken installation:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

Afterwards, you can install paint.net anew.

thanks, all sorted now

[toe_head2001]

27 minutes ago, easyhost said:

that link just gives

Sorry, there is a problem

We could not locate the item you are trying to view.

 

That post gave incorrect and unhelpful information, so I removed it to prevent future confusion.