jaschutte

Unable to open Paint.net due to configuration failure.

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Hello everyone!

 

Wanted to open paint.net yesterday and I suddenly got:

unknown.png

I was deleting stuff from my pc so I assumed I might have deleted a file from paint.net by accident. I've tried to reinstall paint after removing everything on my pc with the name 'paint.net'. At first it didn't want to install at all, I managed to fix that by reinstalling the 4.7.2 .NET framework. I've also tried using PndRepair, didn't work.

I'm using windows 10.

 

Did I not install 4.7.2 correctly? Or did the installation of paint.net not go well?
Any help would be appreciated!

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Hello @jaschutte and Welcome :)

 

Please try using this tool and then try to re-install paint.net again:

 

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

Then re-install from here:

 

https://www.getpaint.net/download.html

 

 

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4 minutes ago, Pixey said:

Hello @jaschutte and Welcome :)

 

Please try using this tool and then try to re-install paint.net again:

 

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

Then re-install from here:

 

https://www.getpaint.net/download.html

 

 

I've already tried that tool, it didn't work sadly.

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I've tried both @Pixey's and @toe_head2001's solution.

Pixey's solution didn't work sadly, I've done everything the guide said and none worked.

The old error is gone but I got a new one instaid of a repair option. I tried to use the PdnRepair which then got me the original error. 

This is the current error I'm dealing with:
unknown.png

(I removed PaintDotNet.exe.config)
Translated: 

the configuration setting appsettings contains an unexpected declaration

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If you're comfortable with working with the Windows Registry, you can try purging the Paint.NET settings from it.

HKEY_CURRENT_USER\Software\paint.net

 

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57 minutes ago, toe_head2001 said:

Try deleting this file:


"C:\Program Files\paint.net\PaintDotNet.exe.config"

 

Then open Paint.NET.  It should ask you to run a repair; do so.

 

If you delete this file then Paint.NET will probably crash. Not a good idea :)

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1 hour ago, toe_head2001 said:

If you're comfortable with working with the Windows Registry, you can try purging the Paint.NET settings from it.


HKEY_CURRENT_USER\Software\paint.net

 

I deleted it, did nothing, then I did an PdnRepair and we're back to the original error.

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5 minutes ago, jaschutte said:

I deleted it, did nothing ...

 

Sorry, I didn't read the error in your second screenshot correctly. It had nothing to do with the Paint.NET settings in the registry.

 

 

 

This looks like an issue with the .NET Framework itself.  It is having trouble understanding the App.config file.

Try installing the new version:  .NET Framework v4.8.

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I've done that when pixey suggest it. It took quite a while to download but it said it had downloaded succesfully. 

 

I'll try to get more details. Give me a couple of minutes.

 

 

As far as I could find it installed 4.8 succesfully, I can't seem to find it tho, unlike 4.6.1 or other versions I can't find it anywhere. If I want to download 4.8 it says that I already have it. 

 

I also used a windows NET framework repair tool, didn't seem do anything.

Edited by jaschutte

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So what is happening now when you try to open Paint.NET? 

 

Also, can you please check that you have all of the Windows Updates current and up-to-date.

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