Cannot install

[Greyshirk]

Having gone through all the fixes listed in the "INSTALL, UPDATE, OR UNINSTALL TROUBLE? READ THIS." it still is not installing

It will run the first part of the install, then the second part flashes and closes.

 

Help would be appreciated dont wanna go back to god forsaken Lunapic

Edited March 19, 2019 by Greyshirk

[BoltBait]

Go here: https://forums.getpaint.net/topic/110411-common-install-uninstall-crash-problems-and-solutions/

 

Start on step 5.

 

Let us know what happens.

[toe_head2001]

Please install the .Net Framework beforehand:

https://dotnet.microsoft.com/download/thank-you/net472

 

Then try to install paint.net afterwards.

Let us know how it goes.

[Greyshirk]

Tried both, no dice.

[BoltBait]

13 minutes ago, Greyshirk said:

Tried both, no dice.

 

You're going to have to give us a little more to go on...

 

We can't see your screen.  You need to describe what you're seeing better.

[Greyshirk]

https://gyazo.com/ef4d4c8c040993b022d0db71fa0b865a

Theres a gif, after the last window flashes nothing happens.

[toe_head2001]

20 minutes ago, Greyshirk said:

Theres a gif, after the last window flashes nothing happens.

 

 

The window that flashes is the part of the initial extraction. So, the actual installation process didn't even start.

Do you have some overzealous security software running?

[BoltBait]

I think you need to do this:

 

4. Next, download THIS (Visual C++ Redistributable) and install it.  Sometimes the paint.net installer can not install it for you.  By doing it ahead of time, you can avoid some install issues.
5. Next, download THIS (.NET Framework v4.7.2) and install it.  Sometimes the paint.net installer can not install it for you.  By doing it ahead of time, you can avoid some install issues. 

Seriously.

 

Tell us the results of each step.

[TrevorOutlaw]

What is "Nullsoft Install System v2.51?"  Don't think I have ever seen that before.

[toe_head2001]

Just now, TrevorOutlaw said:

What is "Nullsoft Install System v2.51?"  Don't think I have ever seen that before.

 

NSIS is used for the initial extraction of the compressed installation files.  Nothing out of the ordinary there.

[TrevorOutlaw]

Ok, didn't think I have ever seen that before.  Now I'll just tip toe out of here. 

 

[Greyshirk]

4. Alright so since I already have the most current update of Visual C++ installed the install for that fails.

5. And I ran repair for .NET and still nothing changed when installing.

 

[HyReZ]

Here is a video on installing the free version of Paint.NET:
 

(The part about extracting the executable file from the Zip archive can be simplified by just double clicking on the Zip folder and it will open then just launch the app setup.)

 

Edited March 20, 2019 by HyReZ

[toe_head2001]

Another thing to check:

Depending on the archiving utility you're using, you may need to extract the paint.net install file from the zip before running it.

Please extract it if you haven't already; just to make sure.

[HyReZ]

@toe_head2001
Windows has been able to create and open compressed ZIP archives since the Vista version. You don't need a second party creation/extraction app.

[toe_head2001]

2 minutes ago, HyReZ said:

Windows has been able to create and open compressed ZIP archives since the Vista version. You don't need a second party creation/extraction app.

 

Since XP.

Some people use third-party ones anyways. Never said I did.

[HyReZ]

Relax! I don't know what you or others know until they tell me. More Power To You, Bro! 🙂

Edited March 20, 2019 by HyReZ

[Ego Eram Reputo]

@toe_head2001 is quite correct. Running the installer from inside the ZIP has been reported as giving some users trouble. Safer to extract the exe first.

[HyReZ]

I thought that in Windows 10, the single executable of Paint.NET is extracted from the ZIP archive in the background. Thanks for the nfo. I have not heard of this.

 

[HyReZ]

@toe_head2001 & @Ego Eram Reputo
I just tried to copy and paste some plugins from a ZIP folder into the Paint.NET>Effects folder and it was not permitted until I pasted them somewhere else first and then copy and paste to the Paint.NET>Effects folder.

[Ego Eram Reputo]

Now you see why we gave the advice we did.

 

BTW: I drag DLL files from inside a ZIP to \Paint.NET\Effects\ regularly - so you may have to tweak your permission settings.

[HyReZ]

It works for me ~90% of the time. I check a short time ago to see if any of the files had a block or read-only attribute. So far no explanation has been discovered.

Edited March 21, 2019 by HyReZ

[IHaveNoName]

One reason to use a third party tool for compressed file types is that AFAIK no Windows OS can open RAR files natively.

 

If you're installing something like 7-Zip which can do that you might as well use it for ZIP files too.

 

Its own .7z format is also being used a lot now instead of the standard ZIP format for downloads although in PDN's case I've not come across any plugins that use it.

 

PeaZip is a good alternative as it can open most compression formats too, including 7-Zip.

 

BTW contrary to some of the lousy info you find out there only one tool can actually create or add to RAR files: WinRAR which is jealously guarded paid for software that also supports other compression formats including 7-Zip. In the absence of the necessity to create or add to RAR compressed archives 7-Zip, PeaZip or similar are preferable.