Jump to content

Crashes on start up


Vincavec

Recommended Posts

paint will open but not load and then crash, only way i seem to be able to fix it is to reformat my computer. don't have any pluggins or anything...

 

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

Application version: paint.net 4.1.5 (Final 4.105.6913.325)
Time of crash: 12/12/2018 1:59:31 PM
Application uptime: 00:00:03.2720094
Application state: Running
Working set: 115,564 KiB
Handles and threads: 710 handles, 32 threads, 70 gdi, 89 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" @ ~2592MHz (4C/8T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2)
Physical memory: 16265 MB
Video card: NVIDIA GeForce GTX 970M (v:10DE, d:13D8, r:161), Intel(R) HD Graphics 530 (v:8086, d:191B, r:6), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 120.00 dpi (1.25x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles
Updates: True, 1/1/0001
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags:

Exception details:
PaintDotNet.Direct3D.OutOfVideoMemoryException (0x8876017C): d:\src\pdn\src\systemlayer.native\direct2d1\d2drendertarget.cpp (230) : hr = m_pRenderTarget->EndDraw( &d2dTag1, &d2dTag2); (PaintDotNet.Canvas.CanvasControl)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 90
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D1.D2DRenderTarget.EndDraw()
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 668
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 485
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 350
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Managed assemblies:
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll
    PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\paint.net\System.Runtime.CompilerServices.Unsafe.dll
    System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

Native modules:
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.105.6913.325
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.228 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.319 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.285 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.137 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\d6009efb32eeecfdd2f5855cd2d60c54\mscorlib.ni.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\f12f1c3986f2a9a38dfc305c3ed40745\System.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\8438734195e161c28ba31bb2f473d1f0\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\025ab9b381b4b4f597a3d5a383a0ba6e\System.Windows.Forms.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\97e1b601ad30870ecf84d68ac041fc05\System.Core.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Program Files\paint.net\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140_2.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\vcomp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\b862122a674f50e89877b5267a8f6069\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\865da80321e20447c8c9cd869af4be65\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\cfe5279cc7f444dc3d9a439a2f8afbd1\WindowsBase.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.105.6913.325
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.471_none_2c298d908afb75e4\gdiplus.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.471_none_fb3e9aab3068fc16\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.345 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.441 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtime\1d3df82ba944757ae1d5d7965f7bb1c5\System.Runtime.ni.dll, version=4.7.3056.0
    C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.376
    C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.17134.1
    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\33f42fd5601ca3237b82adeadb046b90\PresentationCore.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\426da803b8f4b09855513d2cc1459e9d\PresentationFramework.ni.dll, version=4.7.3221.0
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\af2c07c92bdc702bc0e7dcb5932da987\System.Xaml.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\winmmbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvacwu.inf_amd64_9d2734742a07f3cf\nvldumdx.dll, version=22.21.13.8205
    C:\WINDOWS\System32\crypt32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.DLL, version=10.0.17134.81 (WinBuild.160101.0800)
    C:\WINDOWS\System32\imagehlp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvacwu.inf_amd64_9d2734742a07f3cf\nvwgf2umx.dll, version=22.21.13.8205
    C:\WINDOWS\system32\nvspcap64.dll, version=2.5.15.54
    C:\WINDOWS\System32\SETUPAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\PSAPI.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINHTTP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\nvapi64.dll, version=22.21.13.8205
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\SspiCli.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll, version=22.20.16.4691
    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igc64.dll, version=22.20.16.4691
------------------------------------------------------------------------------
 

Link to comment
Share on other sites

Try this:

NVIDIA control panel. → 3D Settings Management. → Selected graphics processor. Change to: "Auto-select

Default.png.447d4f6f7539c977c48f17e25b2c

 

 

Please ensure your Nvidia drivers are up-to-date.

 

Let us know if any of that resolves the issue.

There was a similar report (with GTX 980M, rather than GTX 970M) on reddit.

(September 25th, 2023)  Sorry about any broken images in my posts. I am aware of the issue.

bp-sig.png
My Gallery  |  My Plugin Pack

Layman's Guide to CodeLab

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...