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Crashes on start up


Vincavec
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paint will open but not load and then crash, only way i seem to be able to fix it is to reformat my computer. don't have any pluggins or anything...

 

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

Application version: paint.net 4.1.5 (Final 4.105.6913.325)
Time of crash: 12/12/2018 1:59:31 PM
Application uptime: 00:00:03.2720094
Application state: Running
Working set: 115,564 KiB
Handles and threads: 710 handles, 32 threads, 70 gdi, 89 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" @ ~2592MHz (4C/8T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2)
Physical memory: 16265 MB
Video card: NVIDIA GeForce GTX 970M (v:10DE, d:13D8, r:161), Intel(R) HD Graphics 530 (v:8086, d:191B, r:6), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 120.00 dpi (1.25x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles
Updates: True, 1/1/0001
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags:

Exception details:
PaintDotNet.Direct3D.OutOfVideoMemoryException (0x8876017C): d:\src\pdn\src\systemlayer.native\direct2d1\d2drendertarget.cpp (230) : hr = m_pRenderTarget->EndDraw( &d2dTag1, &d2dTag2); (PaintDotNet.Canvas.CanvasControl)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 90
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D1.D2DRenderTarget.EndDraw()
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 668
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 485
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 350
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Managed assemblies:
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll
    PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\paint.net\System.Runtime.CompilerServices.Unsafe.dll
    System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

Native modules:
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.105.6913.325
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.228 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.319 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.285 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.137 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\d6009efb32eeecfdd2f5855cd2d60c54\mscorlib.ni.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3260.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\f12f1c3986f2a9a38dfc305c3ed40745\System.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\8438734195e161c28ba31bb2f473d1f0\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\025ab9b381b4b4f597a3d5a383a0ba6e\System.Windows.Forms.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\97e1b601ad30870ecf84d68ac041fc05\System.Core.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Program Files\paint.net\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\msvcp140_2.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\paint.net\SxS\X64\vcomp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\b862122a674f50e89877b5267a8f6069\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\865da80321e20447c8c9cd869af4be65\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\cfe5279cc7f444dc3d9a439a2f8afbd1\WindowsBase.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.105.6913.325
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.471_none_2c298d908afb75e4\gdiplus.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.471_none_fb3e9aab3068fc16\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.345 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.441 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.112 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtime\1d3df82ba944757ae1d5d7965f7bb1c5\System.Runtime.ni.dll, version=4.7.3056.0
    C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.471 (WinBuild.160101.0800)
    C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.376
    C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.17134.1
    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\33f42fd5601ca3237b82adeadb046b90\PresentationCore.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\426da803b8f4b09855513d2cc1459e9d\PresentationFramework.ni.dll, version=4.7.3221.0
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\af2c07c92bdc702bc0e7dcb5932da987\System.Xaml.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\winmmbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvacwu.inf_amd64_9d2734742a07f3cf\nvldumdx.dll, version=22.21.13.8205
    C:\WINDOWS\System32\crypt32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.DLL, version=10.0.17134.81 (WinBuild.160101.0800)
    C:\WINDOWS\System32\imagehlp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvacwu.inf_amd64_9d2734742a07f3cf\nvwgf2umx.dll, version=22.21.13.8205
    C:\WINDOWS\system32\nvspcap64.dll, version=2.5.15.54
    C:\WINDOWS\System32\SETUPAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\PSAPI.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINHTTP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\nvapi64.dll, version=22.21.13.8205
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\SspiCli.dll, version=10.0.17134.376 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll, version=22.20.16.4691
    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igc64.dll, version=22.20.16.4691
------------------------------------------------------------------------------
 

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Try this:

NVIDIA control panel. → 3D Settings Management. → Selected graphics processor. Change to: "Auto-select

Default.png.447d4f6f7539c977c48f17e25b2c

 

 

Please ensure your Nvidia drivers are up-to-date.

 

Let us know if any of that resolves the issue.

There was a similar report (with GTX 980M, rather than GTX 970M) on reddit.

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